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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Georgia
2 reviews
0 helpful votes
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Slow and not accurate
February 7, 2023
Updated review

The two tops that I ordered arrived on the day before Christmas. I had ordered small, both were huge. Fabric was sleazy. Pictures of the garments need to be shown more clearly and in true shape of what they are. When I considered returning them, I was told that it probably would be a bad idea, because they would have to be sent to an address in China and shipping and customs fees would be my responsibility. Just on the edge of a scam.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
Miss W. — Noracora Rep
over a year old

Thank you for your feedback. I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size. Please check the measurements with the size chart on each item.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


Pictures of the garments need to be shown more clearly...
January 8, 2023
Previous review

Pictures of the garments need to be shown more clearly and in true shape of what they are.

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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Poor quality
January 8, 2023

Not good, hard to connect, hard to return, will not refer or recommend to anyone.

Date of experience: January 8, 2023
California
8 reviews
0 helpful votes
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Sweatshirt
January 7, 2023

The merchandise did not look at all like your picture. Sent it back

Date of experience: January 7, 2023
Pennsylvania
1 review
0 helpful votes
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Very happy with my order
January 7, 2023

Hope the stuff is good quality yes it was it all fit just fine the material is good quality the shoes were great they fit perfect thank you I will order again in the future V. Durning

Date of experience: January 7, 2023
Georgia
2 reviews
0 helpful votes
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It was not good. The items I chose did not fit the way I thought they would and the return policy actually said they would not accept the returns without charging me more money.

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
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Pretty Choices
January 7, 2023

Quick and easy shopping with a nice selection. I really liked some of the fabric patterns.

Date of experience: January 7, 2023
Illinois
1 review
0 helpful votes
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Noracora review
January 6, 2023
Updated review

Very versatile. Good. I really, really enjoyed my experience.

Date of experience: January 6, 2023

It was easy
June 26, 2022
Previous review

It was easy

Date of experience: June 26, 2022
Canada
2 reviews
0 helpful votes
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Noracora Review
January 6, 2023

Product came pretty quick. Liked most of it but some looked better in the pictures than in real life. There is so much product, it is great but almost overwhelming!

Date of experience: January 6, 2023
Utah
2 reviews
0 helpful votes
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Dresses
January 6, 2023

Daughter excited she now gets the dresses because I should have ordered a larger size. My own fault, I did not follow the size guide sheets.

Date of experience: January 5, 2023
Virginia
1 review
0 helpful votes
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Nice online store
January 6, 2023

Very enjoyable. The clothing was perfect size as on chart. Fast service.

Date of experience: January 5, 2023
New Jersey
1 review
0 helpful votes
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Where are my 25% 15% and one other 15% discounts? They emailed me they collected themoney and have sent my sweatshirt already. BUT none of the 3 discounts were used on my 1 article sweatshirt that I ordered. Plus they never checked the correct size with me. It was suppiosed to be an xlarge and they sent a size small, which I cannot even use.

Date of experience: January 5, 2023

Where are my 25% 15% and one other 15% discounts?
February 3, 2023
Previous review

Where are my 25% 15% and one other 15% discounts?

Date of experience: January 4, 2023
Oregon
2 reviews
0 helpful votes
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Poor response
January 5, 2023
Updated review

Tried to return one of the 6 items I received. Filled out the proper forms, but never got a response and a return ticket. Tried several times. Feels like they are unwilling to accept returns and hiding.

Date of experience: January 5, 2023

Lovely collections
June 26, 2022
Previous review

Lovely collections. Good size charts

Date of experience: June 25, 2022
Canada
1 review
0 helpful votes
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Clothes arrived
January 5, 2023

The clothes fit, look well made. I had a hard time picking my size as I have never bought clothes online, but overall, they fit.

Date of experience: January 4, 2023
Georgia
1 review
2 helpful votes
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Not worth it
February 3, 2023

On the website, the clothes are pretty and stylish looking, but of subpar quality. I placed an order for 4 tops on 12/12/22 and still (1/4/23) have not received my order in its entirety. The website that tracks these orders is www.eshippinggateway.com/uexpress where everything is written in Chinese! I guess they make the items after they receive orders. At any rate, I'm disappointed. Will not order again. Too bad.

Date of experience: January 4, 2023
Colorado
2 reviews
0 helpful votes
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Very Poor
February 3, 2023

I was charged for the item I ordered even though it was clear, from the correspondence with the company, it was out of stock. Most online companies will let you know if something is out of stock & not charge until the item is in.
Very disappointing service with generic form letters & no phone# to call... I wonder why?

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Miss W. — Noracora Rep
over a year old

We only provide email service and live chat services for now.
We are sorry for the delay issue. The items are hot sale items and the stock is not enough. Your refund is in the process now.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!

Florida
1 review
0 helpful votes
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Disappointed. Top is too large!
February 3, 2023
Updated review

Love the tailored appearance of your tops!
I think they are very smart looking.

Date of experience: January 4, 2023
Miss W. — Noracora Rep
over a year old

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


Love the tailored appearance of your tops!
November 25, 2022
Previous review

Love the tailored appearance of your tops!

Date of experience: November 25, 2022
South Carolina
1 review
0 helpful votes
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Ordered 3 tops for 1st time on Dec 3rd. Received 1 top on Dec 17th. 2nd Top on Dec 20th, 3rd top on Dec 23rd.
2 out of 3 tops did not fit as shown. The 3rd Top was ok. When I went to return the 2 tops it was very difficult to follow the instructions so I reached out to customer service. We started a chat. After I sent pictures the chat was closed by them so had to try again. When I took pictures of the tops I wanted to return, I noticed a small stain on the back top shoulder! It says they're to be returned in original packing, unworn, unstained. I only tried the 1 top on as 2 were different colors of same top. They FINALLY gave me a return auth # & then I had to ask for return address. Its in China. IT'LL COST me OVER $20. For a 2 lb pkg as they dont pay to return. THATS NO INSURANCE INCLUDED! I WILL NEVER ORDER FROM NORACORA AGAIN! They send orders SLOW...THE QUALITY IS CHEAP, ITEMS DO NOT FIT AS DISPLAYED, RETURN POLICY IS HORRIBLE. I spent most of my afternoon trying to get this return info & then cut off by the chat. I emailed & communication was a bit better. Its like pulling teeth! I spent almost $40. On the 3 tops. Itll cost over $20. To return. I will NEVER EVER ORDER FROM NORACORA AGAIN! BUYER BEWARE!

+3
Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Wyoming
1 review
1 helpful vote
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Exchange policy
February 3, 2023

The link for the NORACORA survey doesn't work. However their service is lacking. I tried to exchange a couple of items and was told that 30 days is their limit for returning an item. Both items I was going to return for a different size, but my wife couldn't try them on until after Christmas. They were Christmas gifts.
NORACORA is losing me as a customer because they won't accept an exchange. This order was over $100 and was my first order with them.

Date of experience: January 4, 2023
Georgia
1 review
0 helpful votes
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Dissatisfied customer
February 3, 2023

Items look nothing like they do in the picture. Even the material is totally different than what it looks like in the picture. Very dissatisfied and disappointed with my purchase. I used AfterPay for my purchase and I don't have any pictures because they were gifts and I've given them all out.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
In order to better help with your issue, could you please provide your order number for checking? The order number you provided is not correct.

Arizona
1 review
0 helpful votes
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The clothes are gorgeous. I sent pictures of the red casual Christmas tee I received vs the one I ordered. Customer Service said they were the same. They're not.

Date of experience: January 3, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


The clothes are gorgeous
December 3, 2022
Previous review

The clothes are gorgeous

Date of experience: December 3, 2022