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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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Texas
1 review
0 helpful votes
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Very disappointed.
July 24, 2021
Updated review

Easy to place order Took way too long to receive merchandise was cheaply made cannot use what I ordered so will never order from this company again

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
Jules R. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations.

We have been paying attention to the quality issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to place order
May 25, 2021
Previous review

Easy to place order

Date of experience: May 25, 2021
Maryland
1 review
0 helpful votes
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Love the clithes
June 24, 2021
Updated review

Fast and easy. Everything came quickly. The style and fabric was better than expected. Fits great. Doing all my clothes shopping through noracora from now. Prices were excellent. Would have been much more expensive had I shopped in the store. I work 60 hrs a week and need a place I can trust. This is it.

Date of experience: June 24, 2021

Fast and easy
May 25, 2021
Previous review

Fast and easy

Date of experience: May 25, 2021
Canada
1 review
0 helpful votes
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Non-existent return policy
June 24, 2021
Updated review

I ordered 4 items. I liked one but the 3 other items fit me poorly, had some sewing mistakes and the material was "plasticky'. I tried to return them but was told it would be difficult and expensive so therefore not recommended and offered a discount instead. Now I have 3 clothing items I need to donate. Will not buy anything again.

Date of experience: June 24, 2021

Easy and clear
May 24, 2021
Previous review

Easy and clear

Date of experience: May 24, 2021
Canada
5 reviews
2 helpful votes
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Edited review
July 24, 2021

After a long and annoying issue over a shirt Nora Cora sent me in the wrong size as the wrong size shirt was in the wrong package so really not a mistake they could of clearly seen, they said if I edit my review they will send the shirt I wanted in the correct size, so this is my review edited. Everything else I ordered was good. Updated after receiving the new shirt after all the trouble I-had getting it, did not fit. XL is a medium in Canadian sizing.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Could you please provide the order number like HBPT007xxxx?

We reply emails within 24 hours. Please double check your spam emails if you emailed us but did not get a reply.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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It was ok
June 24, 2021
Updated review

It was not to good and i was not pleased with my order

Date of experience: June 24, 2021

Fun shopping
May 24, 2021
Previous review

Fun shopping

Date of experience: May 24, 2021
Pennsylvania
1 review
0 helpful votes
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Aniko
June 23, 2021
Updated review

Great selection! Delivery was a little slow, but I've received everything at the end.

Date of experience: June 23, 2021

Great selection!
May 21, 2021
Previous review

Great selection!

Date of experience: May 21, 2021
Ohio
4 reviews
0 helpful votes
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Great clothes.
June 23, 2021
Updated review

I had to wait longer than prior purchases BUT the quality - sizing- everything will keep me buying from here. I love love love everything! Very happy customer. Thank you.

Date of experience: June 23, 2021

Nice options to choose from
September 22, 2020
Previous review

Nice options to choose from.

Date of experience: September 22, 2020
California
2 reviews
3 helpful votes
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Pictures lie!
June 23, 2021
Updated review

I will agree the prices are amazing which is what grabbed my attention. But I can see now the kinds of fabrics looked and seemed different than the pictures and quality at best is horrible. I've also only received 3 of the 4 items as yet with no refund in site.

I would never buy anything from this website again and I'll make sure my friends know about the fake clothes you all try to sell!

Date of experience: June 23, 2021

This is a new website for me
May 24, 2021
Previous review

This is a new website for me. I'm hoping the items I ordered are true to size.

Date of experience: May 23, 2021
GB
1 review
0 helpful votes
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It's my first time buying clothes here! I love the clothes on this website, the quality and variety it has, and I'm very happy. And my order has arrived. Thank you

Date of experience: June 23, 2021
Florida
1 review
0 helpful votes
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DO NOT SHOP HERE!
July 23, 2021

I ordered 6 pairs of sneakers/sandals in a size US-6 and they sent me the wrong size for ALL 6 pairs. When I emailed them to let them know, they offered me a 15% refund if I kept the shoes. I spent $125 for the shoes, why would I accept 15% refund = $18.75... Are you kidding me! When I refused the 15%, they asked me to return them at my expense. If it was my mistake, I would understand. But this was their mistake, they sent ALL the shoes in the wrong size. I shop a lot online and this has to be the WORST I have ever dealt with. I will never shop here again. And since it's coming from China, my order took 1 month to receive. It's hard to track and there is no phone # so you can't speak with anyone, everything is by email and they take looong to get back to you. Worst online shopping experience ever!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Jules R. — Noracora Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your body measurements when choosing size. They are true measurements.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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I need to return
July 23, 2021
Updated review

Shipping prices are too high, I need to return shoes, too small.
No one has addressed my questions about returning them,

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Jules R. — Noracora Rep
over a year old

Sorry for any inconvenience caused.

Per checking, we have sent you an email 12 days ago. Please double check the spam emails.

We've justnow sent a 2nd email. Hope this time it finds you well.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Shipping prices are too high
June 22, 2021
Previous review

Shipping prices are too high

Date of experience: May 23, 2021
Canada
1 review
0 helpful votes
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Poor quality
July 23, 2021
Updated review

Great choices, in photos only. It arrived within 3 weeks but the quality of the material is very poor and all 3 items I ordered are very thin and require I wear a slip or camisole underneath. Disappointed and will not order from here again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Jules R. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great choices, hopefully it arrives looking like what...
May 24, 2021
Previous review

Great choices, hopefully it arrives looking like what I ordered and fits

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Quality of item purchase
June 23, 2021
Updated review

The dress was not as pictured, material was not as expected

Date of experience: June 23, 2021

Excellent easy
May 23, 2021
Previous review

Excellent easy

Date of experience: May 22, 2021
Wisconsin
1 review
0 helpful votes
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Good but be careful.
June 23, 2021
Updated review

Too many selections are out of stock. I like what I ordered and it is fun to browse your site, but I find that the size parameters vary wildly. Thank you for including the dimensions of each size of each item on the viewing screen. It is very helpful.

Date of experience: June 23, 2021

Too many selections are out if stock
May 23, 2021
Previous review

Too many selections are out if stock

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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Difficult transaction
July 23, 2021
Updated review

Very difficult to search items and long loading time

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

However, after inspection, we have responded to your inquiry in emails on June 15 and private messages on May 23, but we have not received any reply from you.
Have you not received any mail from us? Maybe you can check the spam mailbox.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very difficult to search items and long loading time
June 23, 2021
Previous review

Very difficult to search items and long loading time

Date of experience: May 23, 2021
Georgia
1 review
0 helpful votes
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I placed an order 1 month ago and still haven't receive my package. When you contact the customer services they just tell you to wait patiently! This is not acceptable.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry for the delay and thank you very much for your patience in waiting.
By checking, your order (the remaining items) is still in transit. Sometimes the package may be a little delayed due to an unexpected reason.

Sorry that the delivery time, which depends on the transport efficiency of the logistics company. But we will urge the logistics provider to transport the package for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
1 review
0 helpful votes
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Nice clothes
June 23, 2021
Updated review

All good, easy to navigate site, good postage speed from China and nice fitting clothes

Date of experience: June 22, 2021

All good, easy to navigate site
September 24, 2020
Previous review

All good, easy to navigate site

Date of experience: September 23, 2020
California
1 review
0 helpful votes
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I love the stuff I bought.
June 23, 2021

Had a little difficulty adding my order to the cart but it worked if I tapped it twice.

Date of experience: June 22, 2021
Florida
1 review
0 helpful votes
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Excellent
June 23, 2021
Updated review

The web page was easy to navigate. It was a real treat ordering from your company.
The quality is good and sizes are right.

Date of experience: June 22, 2021

The web page was easy to navegate
May 23, 2021
Previous review

The web page was easy to navegate

Date of experience: May 23, 2021
South Dakota
1 review
0 helpful votes
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Satisfied: -)
June 23, 2021
Updated review

Very easy to order! My first order, so excited to get the products in to see if the product and quality is as good as what the pictures show! The downfall is the time it takes to arrive!

Date of experience: June 22, 2021

Very easy to order!
May 23, 2021
Previous review

Very easy to order! My first order, so excited to get the products in to see if the product and quality is as good as what the pictures show!

Date of experience: May 22, 2021