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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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California
1 review
0 helpful votes
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Material is wrong, 1 shirt is not even what I ordered!
August 2, 2021
Updated review

Terrible experience, not even close to what I ordered.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

Great selection of clothes
June 3, 2021
Previous review

Great selection of clothes

Date of experience: June 3, 2021
Arizona
1 review
0 helpful votes
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Not so Good
August 2, 2021
Updated review

I thought that I had found the perfect dress for an upcoming wedding I was attending. It was not delivered in time, so I had to go with plan B. When the dress did arrive, it was waaaay to small. Glad I went with plan B. Will not be shopping with them again. I gave them a chance.

Date of experience: July 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sorry for the delay. ​We recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between our items.
”Size Guide” with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.

Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
​We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.


Easy peasy
May 31, 2021
Previous review

Easy peasy

Date of experience: May 31, 2021
Utah
1 review
0 helpful votes
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Beautiful clothes!
August 2, 2021

This dress is even more beautiful in person! It fit me perfectly, the dress seemed much more expensive than I paid, I can't say enough about it. I love!

Date of experience: July 3, 2021
Texas
1 review
0 helpful votes
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A little disappointed.
July 3, 2021
Updated review

Quality a little disappointing. Some items no as quality as description

Date of experience: July 3, 2021

Quick, easy
May 30, 2021
Previous review

Quick, easy. Love the convenience

Date of experience: May 30, 2021
Minnesota
3 reviews
0 helpful votes
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Nice Products, Slow Delivery
July 3, 2021
Updated review

The products are of good quality, but the sizing is inconsistent. I bought all the same sizes but they varied greatly. And delivery was slow. I would shop again, but with these expectations in mind.

Date of experience: July 3, 2021

Fast checkout!
May 8, 2021
Previous review

Fast checkout!

Date of experience: May 8, 2021
Florida
2 reviews
0 helpful votes
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Shirts
August 2, 2021
Updated review

I've ordered clothes twice on line but when I receive them they look nothing like they do on models! Even the material looks different!

Date of experience: July 3, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We feel sorry that you are not satisfied with our products. We will reflect the info to related department. We`re working hard on improving our products and service.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.


I'll let you know when I get the product
June 3, 2021
Previous review

I'll let you know when I get the product. So far so good!

Date of experience: June 3, 2021
North Carolina
1 review
0 helpful votes
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Excellent item!
July 3, 2021
Updated review

I only wish that the orders would arrive more quickly...

Date of experience: July 3, 2021

I only wish that the orders would arrive more quickly...
April 9, 2021
Previous review

I only wish that the orders would arrive more quickly...

Date of experience: April 9, 2021
New York
1 review
0 helpful votes
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A taste of the 60s.
July 3, 2021
Updated review

I dont think your percentage off is calculated correctly but whatever

Date of experience: July 2, 2021

I dont think your percentage off is calculated correctly...
June 2, 2021
Previous review

I dont think your percentage off is calculated correctly but whatever

Date of experience: June 2, 2021
Canada
1 review
0 helpful votes
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This clothing of this boutique is very good, they have a very good service, everything is perfect of that line of clothes since this company has dedicated every day in a better effort to improve their designs.

Date of experience: July 2, 2021
New Mexico
1 review
0 helpful votes
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There were a nice variety and lots of cute clothes to choose from.

Date of experience: July 2, 2021
Jules R. Noracora Rep
over a year old

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

I found that you haven`t submitted your return request yet, would you mind telling us which items do you want to return and why are you not satisfied with them? We can help you complete your return process. You can submit your return request here https://noracora.com/order-query as well.

Looking forward to hearing from you.


Enjoyed shopping, lots of cute things to buy!
June 2, 2021
Previous review

Enjoyed shopping, lots of cute things to buy!

Date of experience: June 2, 2021
New York
1 review
0 helpful votes
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FAKE!
August 1, 2021

The clothing LOOKS on the website very different than what arrived. What I received was poor quality, CHEAP looking. Awful. One dress had blurry writing on it. Looks totally different that what I saw on the website. I will NEVER buy from them again. It appears to me that this is a SCAM.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
California
1 review
0 helpful votes
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Beware! Returns
August 1, 2021

One item arrived. HBPT******* Returns are sent back to China, cost is unknown once they approve you to return the item... you pay by your credit card an unknown amount. Bad business. Will not go this route again. Sent a memo to cancel the unshipped order.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
California
2 reviews
0 helpful votes
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Good Customer Service
July 2, 2021
Updated review

Customer Service addressed my issue quickly with an excellent resolution. Very happy!

Date of experience: July 2, 2021

Good Customer Service
July 2, 2021
Previous review

Customer Service addressed my issue quickly with an excellent resolution. Very happy!

Date of experience: June 1, 2021
New Jersey
1 review
0 helpful votes
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Terrible refund policy
August 1, 2021
Updated review

Have to pay shipping and possible customs fees. It seems you are stuck with items that do not fit. Quality is ver thin and took a long time for delivery.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021

I love your merchandise
June 1, 2021
Previous review

I love your merchandise. Hope sizes are accurate.

Date of experience: June 1, 2021
Darlene D.
Texas
3 reviews
0 helpful votes
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Need to return too many because of material or fit. Review from those people that purchased items might help us decide

Date of experience: July 2, 2021
Jules R. Noracora Rep
over a year old

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.


Need to return too many because of material or fit
May 31, 2021
Previous review

Need to return too many because of material or fit. Review from those people that purchased items might help us decide

Date of experience: May 1, 2021
Georgia
1 review
0 helpful votes
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Sandles came apart after I've waited on them for my wife four weeks they came and the dam bow wasn't even on them I will never order anything from these $#*! holes again.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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When ordering it doesn't mention the material (what kind it us). Also it can take a month to 6 weeks to receive your merchandise!

Date of experience: July 1, 2021
Jules R. Noracora Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
You can see the info (price, color, size, material etc.) on the detail page of each item.
We feel sorry that you are not satisfied with our products. We will reflect the info to related department. We`re working hard on improving our products and service.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.


Love love the clothes they have to offer at such reasonable...
June 2, 2021
Previous review

Love love the clothes they have to offer at such reasonable prices!

Date of experience: June 1, 2021
West Virginia
1 review
0 helpful votes
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Don't purchase items from Nora Cora service is not at all up to par from ordering to delivery over 8 weeks. Horrible on returns at my expense and cancellations don't get pulled into this Conn and the fabric used for items not at all what u would expect horrible fabrics

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Canada
1 review
0 helpful votes
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My sister also bought here without problems, she loved it, she has amazing clothes and there is a better chance that it will fit me (I am SMALL, but my hips are a bit bigger), usually almost nothing fits me. I was surprised by the free shipping offers. Overall this was the best online shopping experience you could ask for. I would recommend this site to anyone :)

Date of experience: July 1, 2021
Florida
1 review
0 helpful votes
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Buyer beware! Wish I could give no stars.

First, I have never written a negative review about anything... ever! But I feel I have to warn people about the refund policy at NoraNora.

I ordered quite a few blouses and tops after reading positive reviews of their clothes. The clothes, for the most part, were as advertised. However, the clothes all had very narrow arms for me so I began the process of returning them.

That is when things fell apart.

My first three attempts at emailing them for return approval were ignored. On my fourth email I got a rather terse response stating they had already responded and for me to check my email more carefully. The tone of the email was unnecessary and unprofessional. I am a certified computer tech person and am completely comfortable with checking email, spam folders, etc. I triple-checked again but never received a prior response.

But then the shocking part. I could return the items, paying my own shipping which I already knew and expected, but I would only get 20% back. What? 20% plus paying shipping?! I have never heard of such a low refund policy. The clothes were completely unused and in perfect condition. I double-checked their refund policy and nowhere does it say they would only pay 20% of what I paid for the items. In fact their refund policy is very positive about how easy returns are. They made it clear the customer would pay for shipping and which items would and wouldn't be accepted for refunds. Nowhere did it say there would be an 80% restocking fee or any mention of only getting 20% back.

But NoraNora had another offer... I could keep the items and then receive 25%. This was supposed to make me satisfied. Uhhhhhh... no... it does not. I will accept that offer as I feel I have no other choice. I will donate my clothes to our local food bank to dispense to those in need. I feel cornered and scammed!

Buyer beware. If you have problems with buying clothes that fit you properly, don't buy from NoraNora as you will be ripped off if you need to return anything.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021