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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

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194,459 reviews

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Canada
2 reviews
0 helpful votes
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Still waiting
March 1, 2023
Updated review

Sometimes I find the sizes are a little off / sometimes the tshirts aren't the type of material that they appear in the photos/ but I am still waiting on a bathing suit ordered at same time as well as a belt!

Date of experience: February 28, 2023

So far so good/ lots to choose from/ but it will all...
September 20, 2022
Previous review

So far so good/ lots to choose from/ but it will all depend on whether it comes in a timely manner.

Date of experience: September 19, 2022
Nebraska
1 review
0 helpful votes
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First time many items to see, will see how returns are if needed. That will really make a difference

Date of experience: February 28, 2023
Mississippi
1 review
0 helpful votes
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Blouse order
March 1, 2023

What I ordered was not was what was advertised. Very poor quality and very disappointed in what was sent to me. I ordered a beautiful blouse and I got a horrible tee shirt!

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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Okay stuff
March 1, 2023
Updated review

Free shipping is misleading. No sale items are included in free shipping. The lepord jacket came in a child size.cute stuff. Not shure on quality. I have only washed and wore one item. Did receive alot of complements on it.sizes are a little off.

Date of experience: February 28, 2023

Free shipping is misleading
February 28, 2023
Previous review

Free shipping is misleading

Date of experience: January 29, 2023
California
1 review
0 helpful votes
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Received package
March 1, 2023

Easy ordering. One item was smaller to size, else items were fine.

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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It was easy and very good.
February 28, 2023

A lot of fun! Easy to get around on. Saw a lot of fun looking product and well with in my price range.

Date of experience: February 28, 2023
Canada
1 review
0 helpful votes
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One item I bought from you is way too Big, you discouraged me from returning I gave the item away,,Dont expect me to order from you again, because I have no intention of dealing with you ever.

Date of experience: February 28, 2023
Idaho
1 review
0 helpful votes
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My orders
February 28, 2023

I am so happy with what I bought, I loved everything and what a great deal that I have gotten Thank you

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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I ordered four things. They were all the same size. However when I try them on the sizes are all over the place. Hence I wanted to return the clothes as the only thing that fit was rather see through.

I followed the policy for returns. I have submitted my claim. I never heard from them. I tried finding a way to contact them on their website, but there is no way to do so. I finally messaged their facebook page. They then claimed they had sent me an email. I have checked all junk mail, etc. There is no email. This is the Facebook message: "We have sent an email to you, but have not received your reply. You can try to find emails in the spam box of your mailbox.
We received your return request.
Our return center is located in China so it will cost much in return shipping. In order to help you skip the complicated return steps and help you not waste money on return shipping. For NORACORA return policy, please visit the following link: https :// noracora.com/information/Return%20Policy.

We would like to offer you 3 options for keeping the item(s) in question instead of returning it back. You can choose one of them.
1. A 15% money refund for keeping the item(s) in question.
2. Wallet credit. If you accept a refund back to wallet credit, you will get Option 1 Negotiated amount*120%. (It means if the refund money is $10, then wallet credit will be issued as $12.) You can learn more about the wallet credit here https://www.noracora.com/wallet-service

3. A 30% off code for your next purchase.

If you still want to return the package, you should email us for a return label as soon as possible. Below is the return policy: https :// noracora.com/information/Return%20Policy

**Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. **"

Notice there is no email address in the message! I have messaged them back asking for the address to which I need to email my desire to return the products... nothing.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Georgia
5 reviews
2 helpful votes
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Go the other way. Run! Problems: Poor quality material. Items SLAPPED together where they were unwearable and a total embarrassment if you choose to wear them anyway. I chose to return them. With one Ill-fitting blouse they sent, they didn't send the color of the item I requested and gave me something ugly instead. The clothes made me look 20 years older. They haggled with me about giving me my money back. I had to pay $25 bucks to ship their garbage back to them; keeping the order would have been a TOTAL loss for me. I'm still waiting for my full refund. To add insult to injury, they required a tracking number from me to prove I mailed their garbage back to them! I'm not the crook here! I gave them a great review some time ago. I guess that was a fluke occurrence of them providing what was expected. This ordeal was awful in every way. I will never shop with this company again.

Date of experience: February 28, 2023
Michigan
1 review
0 helpful votes
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Blouse
February 28, 2023

So far so good. Hopefully I will receive my purchase in a timely manner and it will be beautiful.

Date of experience: February 27, 2023
California
1 review
0 helpful votes
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STILL NO SHOES!
March 30, 2023

Ordered a pair of shoes on Dec.10,2022. STILL NO SHOES! I have tried to contact them. Nothing... no answer! What a scam!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Miss W. — Noracora Rep
over a year old

Sorry for the inconvenience.

As I checked, The package was returned due to the incorrect address.

In this case, please get in touch with us or reply to our private message.

We would like to handle this case for you.

Michigan
1 review
0 helpful votes
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Shopper26
March 29, 2023
Updated review

Some of the products look great online, but the quality and colors are different once recd.

Date of experience: February 27, 2023

Best selections
January 26, 2023
Previous review

Best selections

Date of experience: January 25, 2023
Texas
1 review
0 helpful votes
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Enjoyed
February 27, 2023
Updated review

Everything is great Everything was great, no more can be said Everything was great

Date of experience: February 27, 2023

Very Good
October 24, 2022
Previous review

Excellence was very satisfied with the product that I ordered.

Date of experience: October 23, 2022

Very easy and fast
July 22, 2022
Previous review

Very easy and fast

Date of experience: July 21, 2022
Oregon
1 review
0 helpful votes
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Website Easy to Navigate
February 27, 2023

Easy to navigate.The issue is three of the same tops in different colors have three incomplete seams. They were sewn wrong side out. I will be sending them back. In the description it doesn't say there will be incomplete seams.

Date of experience: February 26, 2023
Canada
1 review
0 helpful votes
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Shoes were tacky!
February 27, 2023

Lovely dresses., 3
Bought stylish belts for them.

Long dress wasn't what I wanted and the white pants were too wide.

Date of experience: February 26, 2023
New Mexico
1 review
0 helpful votes
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If the clothes are half as nice as shown online, I will be impressed!

Date of experience: February 25, 2023
Washington
1 review
1 helpful vote
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What a SCAM! The items sent are cheap materials, cheaply made, they look like sacks with tacky cheap adornments stuck on. Not one redeemable quality. They are going into the bin, I will not send it to a 2nd hand store they are so bad. I ordered 5 dresses, two have yet to arrive. I anticipate the same quality.
Their return policy is: Our return center is in China. Costs a lot to send back to China. You have to pay for the return. OR keep it for a 15% return to your payment method. OR use their "wallet" and get back an extra 2% OR select a 30% off coupon on your next purchase. Sincerely, Save your time and your money!

Date of experience: February 25, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Before that, for goodwill, we would offer some solutions to satisfy our customers. Sorry that you're not satisfied with that. Please get in touch with us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.

Puerto Rico
1 review
0 helpful votes
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Thank you for the opportunity to purchase your product.

Date of experience: February 25, 2023

Like a lot the products of this company
February 18, 2023
Previous review

Like a lot the products of this company.

Date of experience: February 18, 2023

I love you products
December 26, 2022
Previous review

I love you products.

Date of experience: December 26, 2022

Good
November 8, 2022
Previous review

Like you products and style and how fast is the delivery of the products.

Date of experience: November 7, 2022
Canada
2 reviews
0 helpful votes
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I'd rather not
March 26, 2023
Updated review

Slow slow slow or not ever. Was giving them another try as the dresses "looked nice"

Date of experience: February 23, 2023
Miss W. — Noracora Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Kept giving me discount codes then when checking out...
February 24, 2023
Previous review

Kept giving me discount codes then when checking out couldn't get them. I finally gave up.

Date of experience: January 24, 2023