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Noracora

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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California
1 review
0 helpful votes
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TOO SMALL
September 15, 2021

THANK YOU. YOUR SHOES ARE CUTE BUT THEY ARE AN INCH SHORTER THAN ALL MY SIZE
11 SHOES CAN I SEND THEM BACK?

Date of experience: September 15, 2021
California
1 review
0 helpful votes
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Cheap material
October 15, 2021

Between entering email, going back to look through items and checking out preempt sure I didn't get any discounts. Now need to return items as all were too thin of material.

Date of experience: September 15, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

After checking, discounts (Free Gift;Shipping Discount )have been applied to your order.

Do you have the discount code? Have you entered the discount code you mentioned for this discount before payment?
If not. This is probably because you did not enter the discount code, which caused our system to automatically apply a discount for you.
You need to enter the correct discount code and click APPLY to activate the discount code to use the discounted price.

According to regulations, an order normally can only enjoy one discount. So your order may not be eligible for any more discounts.

Or please tell us your discount code and let us verify for you whether your discount code can be used.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Not a model...
September 15, 2021

I would like to be able to know the height/weight of the models. I am five tall and the models are usually 8-9 inches taller which means the hemlines are too long for me than how they are pictured. There needs to be more detail on the clothing item. I don't like that there are not free returns, the sizes are deceptive and not consistent - some smalls are drowning on me while others seem to be one size smaller.

Date of experience: September 15, 2021
Texas
1 review
0 helpful votes
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As Always
September 15, 2021

I really got my packages quick. Def redeemed yourselves with this order. Products great.

Date of experience: September 15, 2021
Canada
1 review
0 helpful votes
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Disappointed
October 15, 2021
Updated review

Very disappointed with my order put on the slipper and walk in and it came apart

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I FOR MY STYLE THERE IS NOT MUCH...
September 7, 2021
Previous review

I FOR MY STYLE THERE IS NOT MUCH... DEFINITELY YOUNGER YOUNG PEOPLE... I WILL COME AGAIN

Date of experience: August 8, 2021
Florida
1 review
6 helpful votes
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Had issues,. Now resolved
October 15, 2021
Updated review

Order at least a size larger. Communication was good. Didn't care for the quality of clothing. Prepare to wait for your order.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Love the sites easy navigation, style of clothing
August 16, 2021
Previous review

Love the sites easy navigation, style of clothing.

Date of experience: August 16, 2021
Georgia
1 review
0 helpful votes
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Best be sure about your purchase!
October 15, 2021

I purchased five items from Noracora, none of which worked for me. The fabrics were not satisfactory. The blouses and sweater were scratchy, and the earrings were not as pictured. When I tried to return, I noticed that the return window is only 15 days. The packing slip instructed to request an RMA online, and it should arrive within 48 hours via email. So now the return window is 13 days. When I did not receive the email, I was able to enter a chat window and finally received it. All it was was an indication of where to send the package, postage on me, to China! But first I had to reject the 50% refund instead of a return. This company has poor quality clothing and an arduous return procedure. I will not be purchasing from this company again!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Product ok but email harassment after
September 15, 2021

Product is great. However they keep sending me emails and I keep unsubscribing but I keep getting emails. I feel harassed.
I wish I'd never bought anything.

Date of experience: September 15, 2021
Australia
1 review
0 helpful votes
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Review
September 15, 2021

The dress has how much cotton? I bought it for the cotton factor, not the man made fibre content, so very ordinary.

Both shoes two sizes too big, my fault, so a charity shop has appreciated them.

Date of experience: September 14, 2021
Illinois
1 review
0 helpful votes
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Very unhappy with quality!
September 15, 2021

Website was very touchy, was suppose to receive 15% for 1st order, when received products, poorly wrapped, jewelry was very poor quality. Some pieces broken in pkg and materials used had something that caused a lot of irritation. Pictures were very deceiving when viewing prior to buying. I should have realized that the pricing was a dead giveaway for quality.

Date of experience: September 14, 2021
Georgia
1 review
0 helpful votes
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CONFUSED!
October 15, 2021
Updated review

The clothes size were way off. The pants extremely long. A size large blouse was a size 4x large. I was satisfied with two blouses.

Date of experience: September 14, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We will improve the use of our website. Thank you for your suggestions. We will try our best to provide the way to customers with the most convenient to shop.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

If items do not fit, you can contact us to return within 30 days from delivery date.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far it's been good
August 15, 2021
Previous review

So far it's been good. I like what I see.

Date of experience: August 15, 2021
North Carolina
2 reviews
0 helpful votes
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The product I received is no where near as nice looking in person as on the photo. The color is off and it looks cheap. Not happy with this one.

Date of experience: September 14, 2021
Florida
1 review
0 helpful votes
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Customer Service is Awesome!
September 15, 2021
Updated review

I ordered two bottoms from the final sale section. Order arrived promptly but, one package contained the wrong color pants. I reached out to Customer Service and was given a discount for the error. I will order from them again. They care about customers.

Date of experience: September 14, 2021

Love the look!
August 15, 2021
Previous review

Love the look! Hope the sizing is accurate

Date of experience: August 14, 2021
Canada
1 review
0 helpful votes
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I found it hard to go back to look at more items. I think it would be best to have stock numbers for each item to refer to, please.
Also, 3 items out of 6 were unsatisfactory and will need to be returned. One (the yellow dress) had no size indicated on the garment at all and was way too small. Another one was much larger than expected
(the leopard jumpsuit), and the last one had a printing mistake - the black and white dress with the face along one side - is imprinted on the inside of the garment instead of the outside?

Date of experience: September 14, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Yes, each of our products has a different SPU code for reference, you can check it in the product information bar.

We will improve the use of our website. Thank you for your suggestions. We will try our best to provide the way to customers with the most convenient to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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I just made the purchase, it was easy. I hope the quality of the clothes is good and I hope they actually look like they do online.

Date of experience: September 14, 2021

I just made the purchase, it was easy
August 13, 2021
Previous review

I just made the purchase, it was easy. I hope the quality of the clothes is good and I hope they actually look like they do online.

Date of experience: August 13, 2021
California
1 review
0 helpful votes
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Extremely pleased with my Order
September 14, 2021
Updated review

Ordering was quick, I look forward to receiving my order. This is my first time ordering from this store.

Date of experience: September 14, 2021

Ordering was quick, I look forward to receiving my...
August 15, 2021
Previous review

Ordering was quick, I look forward to receiving my order. This is my first time ordering from this store.

Date of experience: August 15, 2021
Nevada
2 reviews
0 helpful votes
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Love my shirts
September 14, 2021
Updated review

Loved my 3 shirts! My sz is XL, that's what I ordered, one was alittle snug, my weight gain fault, but the other 2 fit great!

Date of experience: September 14, 2021

Easy to move from page to page
August 15, 2021
Previous review

Easy to move from page to page

Date of experience: August 15, 2021
Colorado
1 review
0 helpful votes
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Hmmmmmm
September 14, 2021

My order took so long to receive, I forgot that I placed it. When I did receive items, everything is too small except for dress that was ordered.

Date of experience: September 14, 2021
Washington
1 review
0 helpful votes
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HORRIBLE CUSTOMER SERVICE
September 14, 2021

I received my order but one of the items didn't fit right. It was much too long and not as attractive as it appeared on the web site. I want to return the item and contacted NORACORA customer service THREE TIMES to request a return address. I STILL haven't received any response two weeks after my first request. I WILL NEVER PURCHASE FROM NORACORA AGAIN!

Date of experience: September 14, 2021
Michigan
1 review
0 helpful votes
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Complicated Returns
October 14, 2021
Updated review

The item ordered was way to small even though I ordered according to my measurements. The item was shipped to me somewhere from within the USA but the return had to be sent to China and the cost for return shipping was approximately 4 times more than I had paid. So since that amounted to more than I paid for the item it was not worth returning the item.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


This is my first time ordering from Noracora
August 13, 2021
Previous review

This is my first time ordering from Noracora. I love your variety of pretty items.

Date of experience: August 13, 2021