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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Online Experience
November 22, 2021
Updated review

If I have to go back it doesn't go back to the last thing I looked at, it makes me start all over from the top which is frustrating.

Date of experience: October 23, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We will fix this problem as soon as possible, thank you for your reminder.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to use
September 23, 2021
Previous review

Easy to use. Free shipping and free gift automatically populates preventing unnecessary steps.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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Fun online shopping experience in this boutique, it's fantastic. I always have a good experience when I order here. Always happy with the purchase and the customer service.

Date of experience: October 23, 2021
Rhode Island
2 reviews
0 helpful votes
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First time shopper and it was easy to find what I wanted.

Date of experience: October 22, 2021
New York
1 review
1 helpful vote
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Don't be a fool
November 21, 2021

Do not bother ordering from this company located in China. I ordered 7 shirts, 2 were torn at the neckline seam. When I tried to exchange I was given a run around for 2 wks. I was offered 25% off which I rejected. I sent pictures of the damage tool. Eventually they claimed the rip was part of the design! Not a word of exchange. Of course this delaying tactic was so I could not ultimately return them due to their severe window of return. The rest of the shirts were cheaply made and the long sleeve shirt went nearly to my knees and I am not short. Sizing was strange also. The company will not, I believe, give you your money back. They will email you back & forth until your window of return is passed. And, you have to pay to send back to China. They would not even pay for the damaged tops to be returned. The company is a fraud and you are a fool if you order. You will regret it. I lost over $100 trying to return shirts, only to find they are not interested in returning your money or exchanging the merchandise.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

However, after inspection, the part of the product that you think is damaged is indeed a special design of the product. You can check the display diagram of the product. This is also the case in the picture. This is the special design of the product.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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I have been waiting now for over two weeks now to resolve a shipping error.
I emailed several times and every time a different person responds with a totally different answer but consistent in blaming me for their error.
After asking to speak to management, I was told "mangers do not speak to anyone directly".
They shipped me a totally different item than what was the picture advertisement.
They continually say I ordered what was sent, which is a lie.
They even sent me a picture of what I ordered and it was clearly NOT what they sent, then later sent a totally different picture of what was actually sent after I supplied them with pictures of the item they sent me then, their response was AGAIN that I ordered what was sent.
I've asked for a prepaid shipping label to send the item back. They refuse to do so.
Their policy is that you can send items back at your own expense. Horrible, shameful business practices and the most dishonest company I've ever dealt with.
Never, never do business with this company.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
2 reviews
0 helpful votes
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Hard to shop website! It kept crashing. Slow shipping. I've been waiting for 2 months for some items that I really want. I hope they aren't sold out!

Date of experience: October 22, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.

And will try our best to provide you with the best quality products and improve the quality of the products. We hope that you can feel satisfaction this time.

Sorry that the shipping time, which depends on the transport efficiency of the logistics company.
Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible. If there is no accident, the logistics company will ship the package to you on time.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
1 review
1 helpful vote
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Supposed to be embroidered leggings cheap nylon printed
3/4 blended cotton pants are 99%nylon and easily reach ankles colour nothing like picture

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After checking, the order number you provided is missing one digit, which makes us unable to locate your order. Please provide the correct order number so that we can better serve you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
1 review
1 helpful vote
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Items bear no resemblance to photos on website. This junk is made in China, from the worst cheap synthetics you can imagine - the worst quality I've ever seen, not even suitable as dusters. No returns label either - and it's not hard to work out why. I binned the lot and chalked it up to experience. The company is giving out false information about the products and should be shut down.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Wisconsin
2 reviews
0 helpful votes
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Love these clothes!
October 22, 2021
Updated review

Best clothes, best site, best prices, best everything!

Date of experience: October 21, 2021

Best clothes, best site, best prices, best everything!
September 28, 2021
Previous review

Best clothes, best site, best prices, best everything!

Date of experience: September 28, 2021
Canada
1 review
9 helpful votes
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Satisfied
October 22, 2021
Updated review

Product came on time as said on tracking. Material quality is ok for the price. I machine washed it already but I want to be careful not to subject it to too much heat from the dryer so I just hung it to air dry because material seems delicate. Chat service is good and prompt. My only suggestion is that the receipt of purchase, order # and tracking # should be emailed right away. But I did not get it until I have to ask for it in the chat. Overall experience, satisfied though. Products are carefully packaged and looks like in the picture.

Date of experience: October 21, 2021

Nice and easy
September 29, 2021
Previous review

Nice and easy

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Return scam-
November 20, 2021

I had a few returns, filled out request on their website within the refund time twice and never received response until after the refund time was up via email. I explained this after I was told it was past 30 days and no response again. I was stuck with clothes I can't wear. No customer service phone # to call.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After inspection, we have not received any letter from you, nor have we received any return request for this order. Where did you send the mail?

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

Which email address did you use to send the mail? Is it this mailbox? -d***[email protected]

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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I will order again
October 21, 2021

Easy to shop, nice jewelry that I ordered. Will definitely return again for more shopping! Thanks!

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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BOUGHT A LONG RED SWEATER. THEY SENT 2. ALSO BOUGHT 2 DRESSES. BOTH WERE HUGE. CANNOT GET A RETURN NUMBER TO RETURN THEM, BOUGHT ON LINE SO PURCHASE SHOWS ON CREDIT CARD

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Our website is operated legally, and we also have a standardized return policy. As long as the products comply with our return policy, you can get a refund after applying for a return.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

For more information, please check:
Https :// noracora. Com/information/Return%20Policy

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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Fake products!
November 19, 2021

I think the reviews of this website are fake! I, m not happy with my purchase!
The shoe of the picture on the website is, not real!
Its a garbage!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Minnesota
2 reviews
0 helpful votes
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Clothes
October 20, 2021
Updated review

Most of the clothes were not a good fit and dislikes the material.

Date of experience: October 20, 2021

Good
October 11, 2021
Previous review

Good. I liked being able to go back and look again before buying.

Date of experience: October 11, 2021
Arizona
1 review
0 helpful votes
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Super Satisfied Customer
October 19, 2021
Updated review

Great prices and designs. Happy with past purchases.

Date of experience: October 19, 2021

So far, so good
May 3, 2021
Previous review

So far, so good. I will know for sure when my order arrives.

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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I would give negative staes if possible. I ordered shoes and they were a size too small even though I ordered my size. It took about 2months to get them and the quality is piss poor. They don't look anything like they were pictured. I would send them back but all I see is reviews saying you will never get your money back. I will never place an order with noracora again. Total waste of time and money.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

However, upon inspection, your order was purchased in October. Which is the order you mentioned two months ago? Please provide the correct order number so that we can better serve you.

You can log in to our website to view your order information: https://noracora.com/order-query

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
0 helpful votes
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Snowman tunic top
October 19, 2021

This is a first time shopping with Nora Cora …. Awesome!

Date of experience: October 19, 2021
Australia
1 review
0 helpful votes
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Good would like more plus sizes please & be able to purchase the outfit on the model not just one item

Date of experience: October 19, 2021
Vermont
1 review
0 helpful votes
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First timer
October 19, 2021
Updated review

So far, so good. The sizes are bigger than normal so now i size down one.

Date of experience: October 18, 2021

So far, so good
September 21, 2021
Previous review

So far, so good

Date of experience: September 21, 2021