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Noracora

3.3

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Noracora Reviews Summary

The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
2,221
value
676
shipping
695
returns
497
quality
4,831

Instant Feedback

194,459 reviews

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South Carolina
1 review
0 helpful votes
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Fifty & Fabulous
November 4, 2021

Easy site to navigate, great prices and lots of products to choose from.

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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Slow
December 4, 2021

Website is a pain in the butt! Navigation through website confusing.

Date of experience: November 3, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.
Please tell us what kind of problems you encountered while using our website? Please advise so that we can find the problem and solve it.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.

We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
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Shopping with Nora Cora
November 3, 2021
Updated review

Loving it so far, one shirt I ordered seemed big for a small but I wore it and have loved all I got for myself. I ordered a couple things for my daughter and hope the sizes are right

Date of experience: November 3, 2021

Loving it so far
November 3, 2021
Previous review

Loving it so far

Date of experience: November 3, 2021

It was fine love the top
September 20, 2021
Previous review

It was fine love the top

Date of experience: September 20, 2021
Australia
1 review
0 helpful votes
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This company sends wrong size products and its stated refund policy is a lie. They do not answer emails and service is appalling.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Sorry, for this ==wrong size ==, please tell us, does this mean you received an unsuitable size?

Or did you receive the wrong product?

If is wrong product, Could u pls take some pics and email us back so that we can check for you?

We are sorry that there is a product problem, we will solve it for you as soon as possible.
After inspection, we have responded to your email promptly after receiving your return application. But we did not get any reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.
Have you not received the return procedure that we sent you the email 1 day ago? Or please check your spam mailbox:

From: [email protected] Sent: 2021-11-03 14:14:28 (Duration: 1.15 days)
To: k*** [email protected] sent successfully

———————————————————————————————————————

Please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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It's a dress not a blouse
November 3, 2021

I was able to search for the shirt I wanted by just typing "Jesus" in the search box. I was disappointed though to find out after ordering about the high cost of shipping.

The top is very good quality. I have to say tho that I'm not happy with the size because it is like a dress and goes just above my knees and I don't believe that is depicted in the photo in the ad. I was going to return it but it would have been too costly. This is something other buyers should be aware of.

Date of experience: November 3, 2021
Washington
1 review
0 helpful votes
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Waterproof Jacket.
November 3, 2021

Very simple. With pay pal., my brother has enjoyed it.

Date of experience: November 3, 2021
Colorado
3 reviews
1 helpful vote
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Shoes
November 3, 2021

Great now if they get here at a decent timereally didn't think the shoes looked like what I had ordered.

Date of experience: November 2, 2021
Arizona
1 review
0 helpful votes
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Thin, but adorable
November 2, 2021

These are perfect for fall/winter in Arizona. True to size. I ordered my usual size and fit perfectly.

Date of experience: November 2, 2021
North Carolina
1 review
0 helpful votes
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My experience
November 2, 2021

I would not let me pick Klarna for my payment option. I was disappointed with the shipping, I never received a tracking number. And my paypal had a different name other than Noracora. The name was joyfordesign. It was very confusing. Overall I like the items that I received so far.

Date of experience: November 2, 2021
New Jersey
1 review
0 helpful votes
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Love
November 2, 2021

Very easy with no hassle! Love the shirts and fit true to size! Actually ordered another hoodie as a gift for someone who also looked the look! Very satisfied!

Date of experience: November 2, 2021
Nevada
1 review
0 helpful votes
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Horrible products/ quality/ matrial/ sizing. Not allowing refun/ returns - on customer cost?! Horrible service.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We will provide customers with a refund. After receiving the customer's return package, we will provide the customer with a full refund.

After checking, your order number is wrong and we cannot detect any of your orders. Please provide the correct order number so that we can better serve you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Clothing is made of cheap flammable materials.
Looks nothing like advertised.
Sizing is ridiculous.
I would Never Ever order from them again.
Save Your $!
S H A M E!

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
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The clothes here are great and the order arrived on time. I appreciate the thank you note for the purchase. I will order again, my teenage daughter loves this online boutique too.

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Easy to navigate website, high quality items exceeded expectations!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Scam!
December 1, 2021

When u purchase, the noracora site says u have 30 days to return. When u receive the cheap knock-off versions that r misrepresentations of the actual products, it says u have 15 days to return. I had to contact them twice to try to return, only to discover that I have to pay for return shipping TO CHINA and pay customs fees. After 2 emails, they still have not provided me with the required return address to mail the items. Basically, they are making it impossible to return the items. What the company doesn't understand, or ASSumes customers don't realize, is that if they sell cheap imitations and NOT the items that r pictured, that's fraud and u can reverse the charges on yur credit card.

Noracora attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2021
Jules R. — Noracora Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

However, there may be misunderstandings between us. We provide return addresses for customers, and we are also trying our best to provide customers with convenient return steps.

Sorry to make you unsatisfied. But after the return process continues, we will send you the return address in accordance with the regulations.
If you need a return address, please reply to the email we sent you as soon as possible, please don't ignore the email we send you. Please send us an email with your express request for return label, and we will process your return request for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
3 reviews
0 helpful votes
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Smooth transitioning from point A to B in site navigation, the choice of items, payment, and delivery of items.

Date of experience: October 31, 2021
Idaho
2 reviews
0 helpful votes
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New customer
November 1, 2021

Great so far, we'll see the timeliness and quality.

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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Performance evaluation.
October 31, 2021

Delivered as promised. Arrived on exact date it was promised

Date of experience: October 31, 2021
New York
1 review
0 helpful votes
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Fast service
October 31, 2021

Surprised by how many sweaters listed online wow so many choices.

Date of experience: October 31, 2021
Virginia
1 review
0 helpful votes
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It stated it was a sweater, it was not sweater material. Not pleased.

Date of experience: October 31, 2021