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Noracora Reviews Summary
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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One item did not fit. Would like to exchange. No clear directions to do this. I think shipping costs are way too expensive and I doubt you will ever compete long-term with Amazon.
Was fairly easy to find item & check out. But I only ordered ONE top & TWO WERE DELIVERED. I will return the duplicate & please make certain that I WAS NOT BILLED FOR TWO. Thank you. Sandy
Very easy to find item & check out with ease!
It was very easy but I would like for the shipping would be sooner.
Great choices
I need to return one item
And exchange one for a smaller size
Easy ordering process, and payment, and many dresses, tops and pants to choose from. The selection is very important and these are really very stylish. The size range is also another nice addition to the service. All sizes small to extra large plus sizes.
Send wrong size and color. If you get a refund it cost a fortune plus customs fee and very long wait. Will never order again. Clothing run small and poor quality fabric.
I really liked the selection of clothing to choose from. I was pleased to find something that I could see myself wear.
My experience from quality, price and customer service was a nightmare. I feel obligated to leave this review here because I checked here prior to purchasing the first time as the first google result for "Noracora reviews". The clothes were similarly priced to old navy or gap. Shipping as expected at 3ish weeks. Packaging was not well labeled or consistent. Half the clothes didn't have tags, and almost half were not branded noracora, but "miss look" instead which was even worse quality than dollar store pet clothing. The designs were interesting hence the order, but the images were not matching items received, especially in details like hems, darts and design features, making a few pieces feel counterfeit. Out of the 19 items purchased only 3 were what I thought were ‘keepers'. A few things were even damaged in production, like frays in drawstrings. The linen products are so thin and cheap they are see through. One positive note is the sizing was pretty accurate. All hell broke lose when I tried to address this by returning 7 of the items. The ridiculous back and forth and countdown for return window was not customer friendly. The "policy" is the customer pays for shipping back to CN even if it's wrong or defective. Customer service started negotiating with me via e-mail right away offering 15% to keep the trash, and would not send the instructions for return. I wasted my life with 5+ back and forths (in messed up negotiations) and finding out it would cost me $40 + to waste carbon energy to send the trash back for very little net $. Ultimately I ended up get 60% back on just the 7 defective items. I should have just disputed the whole order through my credit card company. Today, one of the items, a long linen piece, I had not even requested refund for, (a keeper) was so thin I just put my thumb through the arm today when putting it on (pic attached) and a seem ripped when I raised my arm while sitting down, and it is oversized! In summary it is a massive scam. My biggest concern is the 1k reviews on this review site must be largely faked because there is no way others haven't experienced versions of this. I've even asked nora to unsubscribe and they keep e-mailing ads daily. Don't even gamble.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
And after checking, we truly have sent you instructions on the return procedure, but because you changed your mind that don't want to return, we had to provide you with a refund service. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Experience all ok and relatively easy goods arrived quickly
Green shoes not color it appeared on line but keeping them!
The cape was exactly as described. Except for the color. The cape I received was beige and the sweater pictured was rose.
Hope it fits. Pair of Jean's are too short and don't fit will need to return item
Thank you for your feedback and sorry for any inconvenience caused.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
If items do not fit, you can contact us to return within 30 days from delivery date.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love these clothes, good fit and very wearable. Also up to date style
Loved the items, great looking jewelry.
I don't like having to provide my payment details prior to knowing shipping costs. Also the quality of the shirts were a bit thinner than I anticipated and the sizing of one of them was off compared to the others
Thank you for your feedback and sorry for any inconvenience caused.
Upon inspection, this may be because one of the products in your order is size large, and the other two items are in size extra large. So one product has a different size from other products.
We are committed to providing customers with high-quality and low-cost products. We will try our best to provide you with the best quality products and improve the quality of the products.
Hope this can eliminate your doubts and solve the problems you have encountered. You can log in to our website to view your order information: https://noracora.com/order-query
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I don't like having to provide my payment details prior to knowing shipping costs.
Christmas present that took 27 days to get so missed Christmas, and may be sending back.
Thank you for your feedback and sorry for any inconvenience caused.
We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Too long arriving, when it got here I had resigned myself to loss
Thank you for your feedback and sorry for any inconvenience caused.
We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Regarding the delivery time, you can learn more about our shipping policy here https :// www.noracora. Com/information/Shipping%20%26%20Delivery
We are committed to providing customers with high-quality and low-cost products. Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you for your suggestion and we will improve our products accordingly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
You guys take Avery long time to mail out merchandise and it's very hard to return or get refund back from you guys that's why I gave you a two okay
Thank you for your feedback and sorry for any inconvenience caused.
Sorry that the shipping time, which depends on the transport efficiency of the logistics company. We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible. If there is no accident, the logistics company will ship the package to you on time.
Regarding the delivery time, you can learn more about our shipping policy here https :// www.noracora. Com/information/Shipping%20%26%20Delivery.
After inspection, we did not find any of your previous purchase records and return requests. Please provide the correct order number so that we can better serve you.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Never have any problems getting my clothing that I ordered
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Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
But we send the product size strictly according to your order.
For the ==wrong size ==, please tell us, does this mean you received an unsuitable size?
Or did you receive the wrong product?
If is wrong product, could you please take some pics and email us back so that we can check for you?
For wrong item(s) issue, We need:
1. A picture of the whole package including the clear tracking number;
2. A picture of the WP( WP is the item barcode on the package, 9 digits) and a picture of the exact item you get;
3. A picture of the detailed label of the item including the recognizable size, color and designer's name.
(FYI: We need the pic to confirm whether we send the total different item to you.)
We are sorry for the mistake and for all the inconvenience.
But we do need these proofs to solve the problem.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!