NoMoreRackReviews 2,048

I spent some time coming to the site and checking out "deals" but when I found something I was interested in I kept coming across messages that told me that this item is not available in my area. I noticed that the company is based in Vancouver BC and I live in Winnipeg Cda, made no sense to me. I found the site very hard to get around in and looking for information on how this works very unclear. As for the bigger items, I never did see one post.

Thanks much.

DorisN

I have made over a dozen purchases from this site over the last year or so. Yes, shipping has taken awhile on a couple of those items and once I realized that, I work with it. I have also been able to return purchases that I did not like for a full refund. I will keep using this site. If you do your research before purchasing, stay away from unknown brands and keep the shipping times in mind, you can get some really great bargains. If I am working on a specific timeframe for delivery, I don't use this site.

I've place two orders with this company. The first order I placed with them was for a $25 coat (original price $375) and a purse for $5.00. I had a $10 friend credit. So I spent about$24. Coat arrived two weeks later - I ordered a medium - it was too small for my Mom (no returns allowed). It was a Japanese brand (Ailin.com)? So I sold it to a friend for $30. I never got the purse. I contacted them and they apologized but said the item was no longer available. So they put a credit on my account for $40! (They gave me a credit for my $10 referral, the cost of the purse and the cost of the coat, even though I got the coat.) Second order - I ordered a pair of $145 sunglasses for $25 - used my credits. Glasses arrived within a week and I love them. I don't see anything I'm interested in very often. I loved that coat and googled it before I bought it and was shocked to see that it cost that much! Yes the shipping is slow but I've had good response from them.

I waited over 3 weeks to receive merchandise that was obviously broken prior to packing and shipping. I contacted them and was told I would have to pay to return the broken items and that if THEY deemed the return valid I would receive store credit only for the items and the return shipping. They seemed to assume I would WANT to purchase from them again. I posted a complaint at SCAMBOOK. Com and a CS agent from Nomorerack responded that they would in fact credit me without my having to ship the item. Looked good on paper as they say because it's been a month and no credit. I'm not holding my breath considering the hundreds of complaints I have read about tis company and it's sister site BIDRACK.

Well I am another that is not happy! I ordered just one item and have waited 3 weeks for it to come in. I inquired today and the chat csr was no help at all. Provided me a bogus tracking number for a bogus shipping site based in SINGAPORE! The csr told me they were based in New York. This is scam everyone. My husband and I got scammed from an over seas company posing as an American company for $4000. It is just a shame what these people get away with! They have a great concept and great site and who would have known it is not so legit? I guess that is what they are banking on right? Steer clear folks! I wonder if our credit cards are compromised now? P.S. I only chose one star because I had to, they really deserve NO stars!

Ordered item on 9/26, charged my account on 9/27, emailed on 10/4 with a response saying it takes 2-3 weeks for customers to RECEIVE the item. It is now 3 weeks and not even a shipment confirmation. What kind of business takes your money, without the guarantee of the customer actually receiving the item? A shady one that's what. STAY AWAY. No matter how good the deals are, I will give my money to a business that treats their customers better than this. IDEELI.COM has never steered my wrong. No more rack can suck it.

I thought I was getting a great deal when I bought a really cute pair of shoes for $4 (S&H included)! I had about $20 worth of credit, so after using all of that, I only had to pay $2 (plus $2 S&H). However, when I received the item, it was not at all what I ordered. What I thought I ordered was a really cute pair of shoes, and while the shoes I received were the correct brand, they were the incorrect style. These shoes I received looked like (pardon my language) hooker shoes, and I was very unhappy. After sending an email to customer service, I was told that I would have to send them back (and pay the S&H myself) to get credit. So basically, I will be paying more money than it's worth to receive credit for this item. Credit I will never use because I do not plan on buying from this site ever again.

I have ordered three times. First time, I ordered a "low price" item as I did not want to take much risks. It arrived in about four weeks. The product was satisfactory. I have ordered two more times since then. The shipping / arrival time has been a little over three weeks both of these times also. I am happy with all three products I have ordered and received. I wish they could further fine-tune their process and reduce the shipping / arrival time.