NoMoreRackReviews 2,048

Great prices, excellent products and fast delivery. I shop and purchase weekly.

STAY AWAY. Spent over $100 on items for vacation. I am a size 14 women's. I ordered large and even a few xl such as beach cover ups as I prefer them loose. The lg measured 10 inches across. It did not even fit my daughter size 10. I ended up returning everything. Of course they make you ship it all back separately so they can deduct more shipping charges. They said they would issue me credit. I paid in full with my credit card and want money refunded. In dispute with them now. Thank god I did the google protection. They are now involved. I do not recommend this site to anyone. The material in clothes was flimsy at best and would not hold up tbru more than one or two washes. What's that. Old saying? YOU GET WHAT YOU PAY FOR... 3 sizes less.

Terrible experiece from every level. Bought a video camera, and Nomorerack sent a different camera. After arguing about it, I was sent a label and told they would exchange it. Then they said it would be the exact same one. The wrong one. So I had to argue about just getting a refund. I get them to say OK to that. They take a week to tell me it's processed. That was 1/30, it's now 1/18, and I just got it. Then they said they would give me a $20 credit, and they never did. They just refunded the original $20 credit I had in the first place. All they do is copy and paste pre written apologies in to the messages and e-mails, and assure you how important customers are. The whole time, knowing they are screwing you. 1/18/2015, and my kid still has not gotten her Christmas gift

Awful awful awful customer service. Stay away from this company... you will end up getting 'screwed'... never again.

The speakers I ordered never arrived. Only to my inquiry they replied that the their "partner was unable to reship this order", but for 3 weeks they did not do anything, accept kept the purchase price.

I wanted to do a return on a item I bought for Christmas. I did not have the box but I had the receipt they would not do anything. I would not recommend this site to anyone. Bad customer service. *******@gmail.com

IF THERE WAS A MINUS STARS - I WOULD USE IT. BUYER BEWARE! I ordered a gold chain, received the wrong chain and looked like a item from a bubble gum machine suppose to be 14kt gold (high doubtful) had to send pictures so they could send them to their vendor, they were the ones that collected my payment why should i care about their vendor? When I contacted them via email get the required rma number, first they couldn't find me, then they issued the number and instructed me that i would receive a label to return it, i NEVER received the label. I think they screw with you so you will get disgusted and say forget the hassle i will just keep it. Still haven't received the refund! I am going to have to dispute it with my bank!

I ordered a pressure cooker and it came in dented inside the packing. I called to return it and was told they would send me a shipping label to send it back. I didn't get one, so I called and they told me it would be in a separate e-mail. Still didn't get it, so I e-mailed and they told me I would have to take it to the post office and pay for the return postage and they would give me a store credit. I NEVER want to order anything from them again, so a credit will do me no good. Customer service was friendly enough, but you can't get a straight answer from them.

I've placed a few orders from this company.
FIRST CONCERN- The first thing I finally got was ripped and they were quick to send a return label but was told I might not get a replacement.
SECOND CONCERN- I ordered a higher priced item and my credit card company called to verify that I did indeed order it like they are suppose to do but a Paula from nomorerack is emailing requesting pictures of my ID and pervious billing statements from me with my name and address on them.
I feel like she is trying to steal my identity. I've never been asked for these things from a retail company.

Worst experience ever. Ordered boots that were supposedly worth $75 for $23. Product was junk. No return info. Had to search on their site, email customer service, wait for responses, justify the return and then was told that almost half the cost would be charged for the return. Many many many emails later I am still not getting my money back, even though it was supposedly approved. Don't waste your money and time! Shop amazon or some other more reputable company.

Ordered some cheap, cute bracelets over a year ago and they are true to the picture. I received everything, though they all came on different days and it took over 4-6 weeks to get. Wasn't really excited that you get charged shipping on each individual item either. All in all, I haven't ordered from them again, but that is just my choice.

The absolute worst customer service I've ever experienced. Robotic responses but never answered questions. Delivered wrong merchandise and refused to ship correct items even though their website showed ample stock. Wrote emails, participated in live chats, left voice messages - to no avail. DON"T shop here if you expect to get the correct merchandise within a normal shipping period - specifically if you are ordering for Christmas. Ordered in November - received wrong merchandise early December - begged for correct merchandise before Christmas - only to receive a refund one month later. Horrible experience! All responses said 'happy to help' - obviously not a personal message!

I will NEVER EVER order from this company again! I ordered comforter & two pillows. I received only comforter. I called company, they have no record of my order! There was no order # on the invoice. So I ordered pillows again. Two days later, original pillows arrived. Don't like them. But no I can't return the first set of pillows because they say that my new order number on pillows invoice doesn't match my name! Then received second set, and was able to return. Now I look at my Paypal account and there is only a "partial refund". They did not refund my purchase price and now another call to them. Meanwhile still have first set of pillows that I don't want and can't return because they are claiming the account name is different even though the invoice has MY name on it. WHAT A COMPLETE SCAM. THESE GUYS SHOULD BE SHUT DOWN!

NEVER*NEVER*NEVER*NEVER*NEVER*NEVER AGAIN. I ordered 4 items, all of which CAME IN A SINGLE ORDER IN A SINGLE BOX, all of which had to be returned, and NoMoreRack --! Note: without ever disclosing this anywhere! -- required that EACH ITEM BE RETURNED SEPARATELY AT FOUR SEPARATE SHIPPING COSTS. Moreover, they are obnoxious, unresponsive, and horrible, horrible people to deal with. No amount of money in the world will make me go back. I will be posting this review on every website I can find, if I can even save one person from having to deal with them.

Note that another order I placed (for Apple-certified lightning cables) arrived with defective items, and I have been too worn down by the atrocious "customer service" at NoMoreRack to even bear dealing with it. I will eat the cost. Which is probably what it would cost me to return it anyway, with their fantastic policy.

SAVE YOURSELF.

The only positive thing that I can say about my order ( a comforter bed set) was that it came quickly. The quality of the set was so CHEAP and flimsy. Two of the pillow cases were dirty! It looked nothing like the picture. I was so disappointed and will not order from them again.

They say " At Nomorerack, customer satisfaction is our main goal."My foot Bull *****it service... They don't mean what they say. I ordered a cell phone holder.It was a christmas gift for my husband. You all know how the morning of christmas is... boxes, gift wraps every thing goes in the trash. I went in the car a couple of days later to instal it & realized that it was broken... I have the item number & they refuse to exchange it... NEVER ORDER anything from here... just a bunch of cheats who sell defected stuff.

I've ordered lots of clothes, jewelery, bathroom necessities and even a lawn mower from NOMORERACK, I think they're terrific, I've never once had a problem with them, my returns or my credit card.

First off, I was given $10 off if I spent $40. Nice right? Wrong. Seems it expired, and they still said I had it. I found one thing I really wanted, and a few the I could use that added up to $52 dollars. I decided to pay through PayPal, and it ended up being a double woops. The site ended up telling me that some of the things I ordered were not available, and that it canceled my order. I thought "I'll try again." Trippel woops. I made this order $40, finding one of the things I could use at a lower price. Same thing happened.
My PayPal was charged, I contacted Nomorerack, and they said they'd help me with a speedy solution, by having my money back in PayPal within 3-5 days. Well, that didn't happen for the second order. I contacted them again, and hopefully in 3-5 days the $30 will be back in my PayPal, which I have to wait 3-5 days to get transferred back into my bank account.
I hope this helps someone else out, so you don't have to make the same mistake I did.

This was my first time ordering from this site. Everything I ordered I received, everything was in perfect condition. All products were real (not fake) in working conditions and delivered as promised. I received order status emails & once items have been received an email asking for the rating of my experience. For me all these negative emails are almost impossible to believe. My experience overall was great & I will continue to order products from this site through the year and of course for Christmas again.