NoMoreRackReviews 2,048

They have held my funds for over a week. They cancelled my order which was supposed to be a part of some fraud protection but once I provided them proof of my ID and residence they still will not issue my order and have not refunded my money. A customer service representative can issue a refund in minutes. NEVER LET THEM CONVINCE YOU OTHERWISE. They gave me a range of excuses and led me to believe they would fix the problem but all they managed to do was take my money. DO NOT SHOP THERE

I have tried COUNTLESS time to resolve a credit issue that they owe me money. I NEVER get the same customer service agent, cannot reach them by phone. They still OWE me $29.00 plus $16.00 for repeat bank charges! BUYER BEWARE

Ok went into their site and a popup scfreen came up and said 1 more hour for free shipping. Ok cool so i placea $59 order in less than 8 minutes and it charges me shipping. So i write customer service and i get an email which i read about an hour an a half later so free shipping is gone. So get this, Noel tells me to send a scfreen shot of teh free shipping... What?
I explain it has now been over an hour and it will not be there anymore. So i tell Noel if they are not going to do anything then just cancel the order. Guess what? Order was cancelled.
Ok credit $2 or lose a $59 order... hmmmm Noel says cancel order LOL

I thought no more rack was the fastest delivery ever 3 days and my order was here awesome say yes to no more rack

After many e-mails back and forth I was given a refund. It took weeks and perseverance, but at least I received a refund. I ordered 1,000 thread count sheets, The quality is very poor. The fabric is scratchy and when coming out of the washer the edges are frayed. Customer service would not allow me to return them. An example of companies who stand behind their products and customer satisfaction are Montgomery Wards and Lands End. I'm very disappointed in the product as well as customer service policies and will no longer trust nomoreracks for my online shopping needs

I ordered 4 Peplum high-low tops from NoMoreRack. The size did not fit as described, so I simply wanted to do an even exchange. When I called for a return authorization code to return/exchange the tops, I was told that I would have to pay individual shipping costs to return each top. I disagreed, because I received all four tops in one small package and they were going to make me pay / automatically deduct shipping costs from original form of purchase, to ship the tops back individually, instead of giving me a full refund (when I wasn't even asking for a refund, I just wanted to exchange). This is a RIP OFF! It would have resulted in them taking money from what I should have been refunded and then they were going to charge me new shipping fees to have the replacement order (a different size) shipped to me, because they do not do exchanges, only refunds as a store credit. I do not recommend nomorerack... and I hope consumers take heed! They are not consumer friendly and they are a RIP OFF!

I ordered 2 tablets at the end of January. Received a glitch email telling me they had been shipped, then never received any new notice my items had been shipped. Finally get ONE tablet and not the other. I called and all they could do was send an email to manufacturing whom never responded. So i was issued a refund instead and told i could repurchase my other tablet. So here I am a month later sitting with one tablet and refunded money all due to the fact they have morons working in their shipping center!

Better not want to make a return. What a hastle they put you through. Days of emails back and forth. It was exasperating! I'm beginning to wonder if I'll ever get my money. I don't recommend buying from them... it's not worth the aggravation!

I ordered a 7" tablet for myself in December. I found it wouldn't charge. After repeated tries and complete failure I decided to return this item ($47). I returned it in the original package, sending it from my home mailbox to their address. I have no car to go to the post office so this is how I mail packages... no problem! But, since I don't have a tracking number they have given up on even bothering to find the item or giving me credit. I have purchased a lot from NOMORERACK and would have been a loyal customer but due to this I will buy nothing from them ever again.

Nomorerack is not paying their employees on time. Always late. They also have training bond of 10,000 which an employee will get if they resign or if they got terminated. That's how they cheat!

Worst site I have shopped on. They sent a different item from the one we ordered for. This has happened consecutively. We had to take the burden of returning it back again and again.

I ordered a cat condo and received one that was used and had been returned. The box was beat up and still had the prior persons information for the return in the box as well as their shipping label on it. The item was dirty and full of cat hair! I couldn't get that box out of my house fast enough. I called nomorerack.com and was told I couldn't get a refund or a replacement item for at least 2 weeks. I have to ship this item back (no problem here with that) once received and verification confirmed they will send another one and/or refund me within 10 days? Ridiculous I shouldn't have to wait for anything they sent this nasty thing to me they should do whatever to make it right that doesn't involve me waiting 2 weeks for a replacement!

Nomorerack is the big lots of the internet. They list refurbished items as new and will not refund. Very dissapointed

I purchased 2 bluetooth headsets for my children for holiday gifts. They were very excited about using the headsets but were quickly disappointed when we discovered neither of them worked!

I contacted NoMoreRack for a return and was told they couldn't be returned due to their return policy. This was a 30 day return policy, from the date I received it. Keep in mind, these were purchased well before the holiday... so by the time they were used, I was well beyond the timeframe!

I spoke with a manager who was not willing to make are return or even a simple exchange (at least I could try my luck with another 2!)

I've purchased other items from NoMoreRack and had no issues. Unfortunately, due to this lack of customer service and ability to "back" a defective merchandise, I will NEVER purchase from NoMoreRack again! Additionally, I will share my experience with friends and family... I wouldn't want anyone to waist their valuable money as I did!

I bought the "Apple OEM earpods" and I had previously had some from when I bought my Iphone. After a year I eventually needed new headphones. I bought some from Nomorerack but as soon as I removed them from the packaging I could tell they were fake. They are poorly made and sound terrible. THERES A REASON THEY DONT LET YOU REVIEW THE PRODUCT ON THEIR OWN SITE.

I will never buy from them again. They wont even let me send them back because I had put them in my ear to test their fake product.

DONT PURCHASE FROM THIS SIGHT... I order everything for Christmas through this site. I was nervous but after getting out of the hospital the week of Christmas was not an option. Everything I ordered was received within in three days and accounted for and works perfectly. We order several electronics a computer and bedding. I love this sight.

UPDATE... After a few months electronics started failing. Have not been able to get resolved. "New computers... low prices" be careful they are refurbished and the "windows" authentic sticker is fake. Had to end up purchasing windows from Best Buy and still does not work.

I purchased an expensive item from them, for my son for Christmas. Ordered early but asked if it didn't work would it be returnable. I was told it was guaranteed to work. Bought a flying drone. On Christmas day it disappointed by child. It would not fly or keep a charge. Brand new in the box, it didn't work, never left the ground. I have called the manufacturer and also No more rack. The manufacturer will not answer their phone and all voice mail boxes are full (for last 4 weeks). Nomorerack refused to make good as the 30 day purchase window had expired. I asked if it was ok that they sell items, take our money and the product does not have to work? I gave them almost a hundred dollars and they can walk away. Oh we are sorry. Yeah you are SORRY! LOST MY BUSINESS AND ALL MY FRIENDS, Make good on that. The worst of this loss is the disappointment of a 13 year olds Christmas present I wouldn't trust this site if it was the last one available on earth. Boycott a site that doesn't honor its product. I think that if someone can sell broken items without refund they should go out of business!