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The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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My parents bought me an rc car from nitrotek when I was a kid and loved it! Now I'm an adult bought my son one and myself a monster truck, again I love mine but my sons birthday isn't while July so he's gotta wait but he loves mine. Always had good experience dealing with nitrotek and would definitely recommend
Always brought my cars and spares from them and never had a problem. Great value and fast delivery. Well done nitrotek. Keep up the good work and low prices...
Excellent service and price, highly recommend this company easy to use website plus they tell you if it's not in stock unlike some othe s who take your money then tell you it's not in stock
Their is no one to speak to technical over the phone about what parts were needed for my car, I found this a huge problem and had to do it over email which was very vague in the response given. I have had to chance buying the parts needed hopefully they are right.
They really need a person over the phone who can assist people.
After 7 weeks since I buy the bike stilll wait for my refund and nothing. No comment... just think twice before you buy something. I attach one picture with that new bike. Joke.
Easy to order... cheap next day delivery. Very helpful staff great price. Paid via internet banking and got a further discount cant wait to try it
Very happy with my purchase. Will order again in the near future. Might even get another car once my missus allows me too lol
Easy to order and very efficient quick and simple to order.
Prices on the website are great aswell very pleased with the prices
Order: *******
I was looking for a replacement part and the site allowed me to search on the model number displaying a list of applicable parts. It was easy to select and order the part I wanted. Job done. Thank you.
Website and payment options were easy and a simple process with free next day delivery. Can't wait to receive my new toy.
Terrible customer service takes 24 hours to reply and I haven't received any tracking info for two days very disappointed and believe I have been scammed. Ruined my sons birthday.
I bought 5 different rc stuff until today and I am very satisfied from this company. Their rc gadgets are very good, also they make very good packaging. If you give order before 11 am your parcel coming one day.
Their help services is little bit slow. I hope they will improve it.
This website is very good for anyone into rc as the cars and parts are cheap and the shipping times are very quick. The only downside about the site is that the postage is quite expensive at £10 so its good to make the most of it by ordering as many items as you can afford.
Order and. Paid in full on two orders to receive information on my account my iteams have been shipped and supplied tracking number witch don't work and are not rekonised bye parcel Force or royal mail the parcel Force was ment to be express 24hour witch I won't receive my nitro car bye then that's even if I do ever get it. I have emailed but have been ingored bye staff
Always got the items in stock, very quick delivery and good on price highly recommended, told a friend about nitrotek and he is also very happy with the service
As always, great shipping times with the option to choose how quickly you want it
The website is nice and easy to use and has plenty of information about each of their products!
Highly recommend!
******* my order number
A great website easy to navigate... Good prices and fast delivery will recommend
Excellent products and choice available at great prices. Found what I wanted quickly and the checkout process was very easy to go through.
My order numbers: #*******
2 x 49cc Z20 Kids Petrol ATV Quad Bike - Orange
#*******
1000W Zipper Off Road Electric Scooter
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

