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NitroTek

3.0

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NitroTek Reviews Summary

The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
212
value
209
shipping
203
returns
152
quality
188

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Check it out
June 25, 2015

They have an excellent stock of many items, from props to Lipo
Batteries to ARF's and Foamies, and a good selection of stick builds.
Tanks, RC Boats, RC Cars, every type of Props, motors, fuel, spare
Parts for your planes or other flyer, You name it they have it.

Date of experience: June 24, 2015
GB
1 review
4 helpful votes
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4 months to sort out a refund for two items supplied faulty. I paid 65 quid for the item and only managed after hassling sales staff and contacting them by there terrible email service system to get a refund of 46 quid and not to mention the 9 quid it cost to send back

A COMPANY THAT WHEN THERES A PROBLEM THEY HIDE BEHIND EMAILS

Date of experience: June 24, 2015
District of Columbia
1 review
0 helpful votes
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Need a scale model of a WWII era Sherman Tank? Giant scale Helicopter
Or Plane? Check, check and check! It never ceases to amaze me how
Much interesting stuff you can keep. Goofy toys, models of all kinds,
And collectible items. Lots of cool stuff to look at.

Date of experience: June 18, 2015
Virginia
1 review
0 helpful votes
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Splendid R/C store
June 12, 2015

This place is awesome and has a great selection for RC planes. Also
The prices are very fair. They carry model airplanes, tanks,
Multi rotors helis and everything a geek like me loves to see in one place.

Date of experience: June 11, 2015
District of Columbia
1 review
0 helpful votes
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Decent Inventory
June 11, 2015

I'm fairly new to the RC Plane hobby, and I'm very happy that I found
This shop... they are very friendly and helpful. They have a decent
Inventory of planes, copters and vehicles, and they carry spare parts
And repair products for the RC items they carry. They also carry
Various other stuff, like tanks, boats and drones.

Date of experience: June 11, 2015
Pakistan
1 review
0 helpful votes
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Nitrotek is a great site with a lot of expertise and the best prices.
Great store and will definitely be back for more RC supplies.

Date of experience: June 4, 2015
District of Columbia
1 review
0 helpful votes
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Awesome hobbystore. Wide variety of all hobby materials. They have
Everything from super small quadcopters to professional RC
Helicopters, and industrial movie hexacopters and octocopters. Their
Selection of FPV gear is enormous as well.

Date of experience: June 2, 2015
Pakistan
1 review
0 helpful votes
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Terrific Service
May 25, 2015

In October of 2014, my wife and I purchased an RC beginners mode helicopter which cost around £60 for my 10 year old son. After using it only one day i could not resist but to get a another one for myself as I saw my son flying around and I remembered my old days. I got a Apache helicopter which is brilliant to fly and it doesn't take long to get full control of how to fly these helis. Its a brilliant hobby and Nitrotek are doing as great job!. Keep it up!

Date of experience: May 25, 2015
Germany
1 review
0 helpful votes
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Wide Variety
May 22, 2015

Their RC plane and helicopter kits are all up to date and at very competitive prices. They specialize in eSky, Skyartec and FreeX helicopters. Lots of RC trucks, cars, kits and rc boats too.

Date of experience: May 22, 2015
GB
2 reviews
2 helpful votes
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I bought my son a rc nitro car for Christmas 2014 and it's now nearly June and the wheels still haven't gone round once and if you try and get contact with anyone for returns number and address its impossible I have emailed people 30 times. And still no joy the worse present I have ever bought they should be ashamed OMAR FARRA the managing director.

Date of experience: May 19, 2015
District of Columbia
1 review
0 helpful votes
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If you are a model builder or a kid of any size you might want to check out the Nitrotek. Rc planes and rc helis, this is a super place to have your needs fulfilled. This store has a wide variety of model building

Date of experience: May 19, 2015
District of Columbia
1 review
0 helpful votes
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Huge Inventory
May 14, 2015

There is a great inventory of rc toys, as well as other hobby items, like model planes and boats. This is also a great store for rc plane enthusiasts. I would recommend this store to any kid or kid at heart. The prices vary, some better than others. Give this place a chance, it might just surprise you.

Date of experience: May 14, 2015
District of Columbia
1 review
0 helpful votes
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Nitrotek is a hidden treasure chest for the radio control enthusiast. They have a large selection of high end RC aircraft, cars, monster trucks, and some boats, in stock. They also has a large inventory of spare parts and radios.

Date of experience: May 11, 2015
France
1 review
6 helpful votes
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Wish I had a time machine to go back in time and stop me from buying from this company. At xmas I purchased 2 rc tanks, when they arrived initially they both worked for approx. 1 hours of play and they just died, no power to them at all. Tried for days to get through to there telephone line and was greeted by useless staff at the other end, used there online support, wish takes days to get a response and when you do its point less and useless, im still trying to get the item returned after months of trying but they are trying their hardest to stop this from happening! Reported them to trading standards and will speak to paypal next week to see if I can get a chargeback.

Date of experience: May 9, 2015
California
1 review
6 helpful votes
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Awful
May 8, 2015

Purchased a buggy that failed when it arrived. Nitrotek blames me even though I haven't used it and want me to pay another £60 (buggy cost £90) to repair it! Rip off merchants! Do not use this company.

Date of experience: May 8, 2015
District of Columbia
1 review
0 helpful votes
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I love this store! I call it a "premium quality hobby store". I think this hobby store is especially a good place if you like things like model planes, cars or tanks. They have quite a selection! I plan on buying more RC airplanes from them soon.

Date of experience: May 8, 2015
District of Columbia
1 review
0 helpful votes
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Fast service
May 5, 2015

Just got back into the RC hobby recently. I had emailed the store
Directly and they got back to me immediately with the stock status and
Pricing for a Hot Rod truck. Ordered it online, and got delivery
Within a week. I look forward to doing business with these guys again!

Date of experience: May 5, 2015
Virginia
1 review
0 helpful votes
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Extremely glad to found a decent hobby store that listens to the
Customers desires and interests. R/C Cars, R/C Planes, R/C
Helicopters, R/C Boats, And R/C Quad Copters... Electric And Nitro all
At fair Prices.

Date of experience: May 4, 2015
GB
1 review
3 helpful votes
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Wish I had read these reviews before I bought the mostrubbish rc plane available there is no after sales!

Date of experience: May 3, 2015
Virginia
1 review
0 helpful votes
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They have a pretty large selection of RC cars and parts, as well as RC
Planes, model cars and rc tanks. I would recommend this place
And personally would advise to purchase the Brushless cars.

Date of experience: April 30, 2015

From the business

Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.


nitrotek.co.uk
Founded in 2004
Marple, Stockport
+70
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