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The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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Having had a problem with the steering in the RC model I bought in May( now October)! They have changed their minds several times about the way they want to sort the problem. Makes me think they simply do not want to sort the problem! This ends in the small claims court. Don't waste your money with these guys.
Nitrotek! It's a candy store for toy addicts like me. I love rc models,
And invent them so i come here a lot to get ideas for some new project
I'm working on. They have a lot of rare things there too and I'm
Slowly but surely adding to my already huge collection.
They have no care for the customer, what happened to the customer is always right?. You have to pay for your own returns, when your item arrives broken. DO NOT USE.
Not just for geeks and kids - though chances are it will turn you into one or the other! Amazing selection of classic rc toys you'll remember from your childhood. I'll be back this summer. With a wallet full of cash.
I have to say that if you are ever looking for an cool R/C toy shop, this is the place... Had a wonderful experience purchasing my first rc plane, here. Will definitely be back.
A great selection of oddities and rare toys. Wonderfully cool old
Stuff! If you are looking for bizarre toys and trinkets however, this
Is an excellent place to go as the rc toys in Toys 'R Us are usually
All kinds of lame.
As a self-identified 11-year-old-in-a-24-year-old body who also
Happens to have a fondness for collectible toys, Nitrotek is a very,
Very dangerous place. Although I am all grown up, I can't deny the
Fact that I still have a soft spot of nostalgia for cute rc toys. I
Always have, always will.
You will be lucky to get the order described on their site and that's if you get your order at all!
Customer service is a joke, they don't refund any faulty goods and don't comply with any legislation. You will end up out of pocket, just like so many of their other customers!
Hopefully, they will be under investigation real soon - it's a rogue business!
Um, this is my favorite place in the world. Always a good browse that
Brings me back to my childhood. Excellent shop if you need a gift
Particularly if the person you are purchasing if fanatical about a
Particular R/C model or spare part.
I recently became interested in RC Helicopters. So I searched online and found Nitrotek. I bought my first (and only, so far) helicopter here, a Wasp 100 for £59.99. It's also a great place to buy batteries. I use LiPo batteries for my heli and their selection is wide and affordable. I got my LiPo charger from here too and it works great.
If you're looking for RC cars, helicopters or drones, then you should
Visit their site. I visited for the first time today to obtain parts
For a drone I'm working on. I fear I will be back time and time
Again.
This store is carefully stocked with kits and supplies for model
Tanks, scale models, kits, and of course, model aircraft including RC
Helicopters. I can honestly say that Nitrotek is the only place I
Need to go for my kids presents and when Santa is doing a little
Shopping for himself.
I love this store. They have everything you need for hobbies.
Excellent customer service. Best hobby shop I've ever been to. Has a
Very large selection of rc cars, trucks, boats, planes, helicopters
And lots of upgrades for them too also has lots of nitro fuel etc.
I can't say enough good things about this shop. Great prices and great selection. I have always been impressed with how competitive their pricing is and how the well stocked the inventory is. I visit them for some off the wall hobbies and their modeling supplies are extensive to say the least. I dabble in R/C cars and I've always been able to find in stock replacement parts to repair my latest "incidents".
This is my dad's and brother's favourite R/C Store. It's very kid
Friendly and adult friendly. I am into R/C helicopters
And planes. Bought a P-51 Mustang plane this time.
I am usually able to get everything I need here for my RC Planes/Cars.
They have a huge inventory and the prices are great... I usually check
Various places online before I buy here and I have never been
Disappointed on their prices. Would definitely recommend this shop to
Family/friends!
They have a good selection of models and various old toys to browse
Through. The focus of this place is R/C cars and RC Trucks. They have
The largest collection of models kits I have ever seen - and some of
It is old, old, old. They seem to have a good stock of RC Truck /
Buggy stuff
I ordered a battery for my Son's Birthday and after 2 weeks it still hadn't arrived. I phoned to chase it up and I was told that it was in the post and would arrive shortly. Four days later it still hadn't arrived. After looking at my internet banking I spotted that they had refunded the payment today but not even bothered to tell me that my item would not be arriving. If the guy on the phone had been honest and told me that the item was out of stock and I would be getting a refund then I would have had chance to buy another one before my Son's Birthday. Really annoyed!
No problems with them ordering and receiving items and they happy to speak to you if your buying. But God help you if an items faulty spent 200 quid on a car only to find it has faulty diffs rear and front and spat a tooth from spur gear while running in messages will all be answered within 24 hours in your dreams 5 days later and nothing but a pile of useless scrap still sat under my stairs waiting for them to deal with why cos it's under 14 days and they can't hide from their 14 day money back terms bunch of clowns and a con outfit
One of the last remaining real rc model shops. They also have the best selection of hobby stuff (rc cars, planes, helis etc). According to my kids, this is one of Santa's distribution site. They have something for everyone here.
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

