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NitroTek

3.0

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NitroTek Reviews Summary

The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
212
value
209
shipping
203
returns
152
quality
188

We monitor reviews for authenticity

GB
1 review
1 helpful vote
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Perfect R/C store
December 11, 2015

All I can say is WOW, this is the most convenient, friendliest, and perfect selection of cars and trucks. Great variety items. R/C cars, helicopters, and many other items. I found exactly what i was looking for at a great price.

Date of experience: December 10, 2015
GB
1 review
1 helpful vote
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Nice Customer Service
December 9, 2015

I've been a lifelong customer of Nitrotek and don't regret a minute of it. I came there with my new RC nitro car I had trouble with. They not only explained it to me, they also showed me what was wrong.

Date of experience: December 9, 2015
Pakistan
1 review
0 helpful votes
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Suitable for beginners
December 4, 2015

They have everything you could need, from Boats, Planes, on road and off road, nitro and electric. Their prices are decent. Will be my new rc place to buy rc stuff. 5 stars for the great service and the helpful staff. Kudos to you guys!

Date of experience: December 3, 2015
GB
1 review
0 helpful votes
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Pretty cool hobby shop
December 2, 2015

Pretty cool hobby shop. Seems like they've got everything from model cars, planes, and boats to drones and collectibles. I can usually get whatever I need here, and if they don't have what you want they can often pre order if for you.

Date of experience: December 1, 2015
GB
1 review
1 helpful vote
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Nerd Hut
December 2, 2015

This is my hometown "Nerd hut". I spend a lot of money here and it is awesome! They have all kinds of rc cars, model airplanes, boats, tanks you name it. They also have enough parts and tools too, I don't know what but they've got A LOT.

Date of experience: November 30, 2015
GB
1 review
0 helpful votes
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Fan for life
December 1, 2015

I have been a fan of the store for years, and it continues to get better with stock. If you are looking for models, this is a great store. They also have the largest selection of rc models, spare parts and anything else a hobbyist could want.

Date of experience: November 29, 2015
GB
1 review
1 helpful vote
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I've been shopping at Nitrotek since the 2005. They were always a hobbyists Mecca, with plenty of rc cars, planes, helis, tanks, drones, tools and imported hobby products. Basically everything a young nerd needs. All-in-all, this is where you want to go if you need modeling supplies.

Date of experience: November 26, 2015
GB
1 review
0 helpful votes
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Fair Prices
November 26, 2015

Awesome store with lots of fire power, they carry a lot of models from many different brand, but at the same time they are not pricey, so you can get cheap models even when its not busy.

Date of experience: November 25, 2015
GB
1 review
1 helpful vote
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One of the best rc model stores I've seen in the town. You can find models on cars, planes and boats etc. Also, they've got a pretty big selection of miniatures. Very nice! Large selection of everything! They have great selection for hobby enthusiasts.

Date of experience: November 24, 2015
District of Columbia
1 review
0 helpful votes
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Nitrotek has an enormous selection of rc cars. The customer service was good after all, and the prices were fair.If you need rc car kits, tank or plane, or other assorted heli/drone, this place is an absolute must-visit. It's just that simple.

Date of experience: November 19, 2015
GB
1 review
5 helpful votes
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Buyer Beware!

This company sent me a faulty item which was covered in scratched and dints, poorly packaged and not fit for purpose. Upon contacting them I was given a ticket number and told someone would be in touch. A few days passed and nothing. Then I received a reply thanking me for my order but no reference to the complaint I had made. I had to contact the company owner through my paypal transaction and he declined the return/refund request and basically told me it wasn't in my best interests to send it back.

So dispute escalated through paypal. I have one the case and can now send the item back for a full refund but I have to cover the cost of returning this item. Poor customer services and a total rip off, Im so glad I paid through paypal, otherwise I would of had to fight for a refund. Will never use them again. Check out the other reviews poor reviews and think twice before ordering.

Date of experience: November 19, 2015
New Jersey
1 review
1 helpful vote
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This place has some really good quality items for those who have a hobby like rc cars. This would be a great place to get a special gift for someone during the holidays. I recommend them wholeheartedly.

Date of experience: November 16, 2015
New Jersey
1 review
1 helpful vote
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I was interested in finding a metal pinion gear for a 3 channel/hobby
Grade helicopter modification. Luckily they had it. I instantly
Ordered it online. Keep up the good work and wonderful customer
Service!

Date of experience: November 15, 2015
New Jersey
1 review
0 helpful votes
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Fascinating R/C stuff
November 13, 2015

They carry military models, auto, planes, & boat models, but their main focus is rc cars.
I've been their customer since many years. Very cool stuff! I wish there were more shops like this left in this world. It was a true pleasure.

Date of experience: November 13, 2015
New Jersey
1 review
0 helpful votes
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This is a great toy store (for the kids and yourself)! Whenever my
Nephew is staying with us, we do browsing the wide variety of toys on
Their website. When Christmas or birthday-time comes around, he always
Has a wish-list. It's more fun to give him a toy that we've fawned
Over together.

Date of experience: November 11, 2015
New Jersey
1 review
0 helpful votes
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Well worth checking out if you love rc toys of all sorts! Biggest collection I have ever seen. Not only is the selection really big, but they also have surprisingly good prices.

Date of experience: November 10, 2015
New Jersey
1 review
1 helpful vote
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A+ in my book
November 11, 2015

What a fun place to visit-- this site has every rc model you can
Imagine and more. I love rc cars, and it has an amazing selection.
There are also model airplanes and tanks.

Date of experience: November 10, 2015
New Jersey
1 review
1 helpful vote
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Abundance of R/C models
November 7, 2015

The best hobby store i ever been too. I never actually owned a rc car
Before. It also has a huge inventory, lots of cars, boats, planes to
Choose from. Definitely a place to go to if you like RC.

Date of experience: November 5, 2015
Germany
1 review
1 helpful vote
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Splendid R/C stuff
November 3, 2015

My first time at this store was in search of a starter remote-control
Airplane for my "anything that flies- enthusiast" son. They have
Anything you'd need for r/c planes, helicopters, tanks, boats and
Cars. I've since been back every time I've needed a gift/toy for the
Kids. They have a great selection of classic rc toys.

Date of experience: November 1, 2015
District of Columbia
1 review
0 helpful votes
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Exceptional R/C models
October 31, 2015

This is a really cool little hobby shop and worth checking into if you have any interest in R/C gear, models, or trains. Nitrotek is a gold mine of rc car parts in a desert of toy and hobby stores. For the skilled, detail oriented hobbyist, Nitrotek is the best. It turned out really nice and really affordable.

Date of experience: October 30, 2015

From the business

Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.


nitrotek.co.uk
Founded in 2004
Marple, Stockport
+70
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