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NitroTek Reviews Summary
The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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My first advice, and words would be, if you are an easy going person, who hates stress, and having to deal with rude, arrogant, and self righteous consumer law swerving companies, avoid these guys at your peril.
~
At 62 years old, and very experienced in the world of rc planes, I am a very easy going amicable guy, not quite what you would call nasty or cynical, but, from my own experience, and googling similar scenarios to my own, would be very very suspect that a lot of reviews for this company may be self written to keep the numbers up.
I bought a rc plane, the motor seized on 1st flight, and they said it was my fault, I should have informed them upon delivery day it was faulty.
Very hard to do when it is supplied in kit form.
I found the communication from them, and the tone of messages, more than rude, and not at all customer friendly. ~
IT IS YOUR FAULT - YOU HAVE NO RIGHTS - YOU HAVE NO WARRANTY -
Well Mr Nitrotek, This is England and yes i do, you sold me faulty goods, I have consumer rights and buyer protection through PayPal, so I will be having my £140 back whether you like it or not.
I can only say, in a hope I may help someone else who may possibly fall into the trap of a nice looking website ~ BUYER BEWARE ~ AND PLEASE PLEASE PLEASE ~ GOOGLE REVIEWS OF THIS COMPANY BEFORE you give them your hard earned cash.
I really do hope this stops anyone falling into my scenario, but don't worry about me I WILL WIN. 100% XX
Always seem to have what I'm looking for. No nonsense ordering and fast delivery. Top notch service.
Order number *******
Again my purchase was completed without any issue. Items were well protected by packaging & received in good time. Tracking details are always a bonus.
*******
Uploading images and tech information is so simple, communication is simple but not really helpful, these goods are brilliant uploaded 16 at first to see what response I got, received loads of viewings and my first order within 10 days. Brilliant. Make sure you know the procedure as trade communication is via email only, they will not or cannot assist on the phone
Stocks a wide variety of products that are hard to find elsewhere at good prices, these include the 1/16th nitro rc cars as well as the very affordable 1/5th scale petrol vehicles.
#*******
Quick and easy to order thanks again would recommend to friends and family and some amazing offers helpul in every way possible
Helpful in every way. Would recommend this site to family and friends. Happy with items purchased from the website.
Brilliant quality items at competitive prices!
Everything you need for your RC car and more all under one roof!
I would definitely recommend this website to anyone!
Order #*******
THE SITE IS GREAT TO NAVIGATE. EASY TO USE AND YOU CAN FIND EVERYTHING WITH NO HASSLE. WILL ALWAYS USE AGAIN
Yes I had a good experience delivery is good it comes very next day not had any problems with any of the buggies I've bought didn't need customer services the only thing I do stay that it would be good if you could have a telephone number for customer services rather than the ticket takes too long to sort your problem out if you have one
******* easy to understand info and next day delivery petrol rc cars for less than nitro awsome thanks guys
The lights working on the charger but won't turn green must get the battery and
Charger check out could be some thing small I still go back...
Well pack but slow for fast track order Wednesday got it Monday but I do business again 25 years since I last flew so I need a trainer see you soon Flor...
I received my order ******* by free next day delivery having ordered before 1pm.
The truck was very well packaged by nitrotech.
I am really impressed with this for the money, the technology is outstanding, 4 wheel drive, aluminium chassis, dual shocks on each wheel, 2.8Ghz controller etc etc. It looks really good and performance is ideal for a medium sized garden.
Construction is first class and there are adjustments for the steering and suspension, I had to tweak mine slightly to get it to go in a straight line but it only took a few minutes.
I would highly recommend this.
SC
Cheltenham
Order number *******
I have thought about purchasing one of these 1/5 scale buggies for a while and finally took the plunge.
This is a superb car and total fun. Excellent value for money and the build quality is spot on
When it arrived I charged the RX battery put batteries in the transmitter and filled it with fuel absolutely ready to go straight out of the box. Im very pleased with is and thinking of purchasing another one.
Top Stuff Nitrotek
Kev North Yorkshire
Fast and easy to use site with lots of great toys to see, cant wait for mine to arrive.
Have been looking at all the up grades for my buggy. Why go any where else to shop
Andy
Order ref *******
Order number *******
Great choices, informative and easy to navigate. I have needed spares for my ACME Condor Pro Nitro Buggy for weeks and now hope to repair my buggy!
Order no. *******
I needed a couple of spares for my buggy. I found the parts easy to find, easy to order, easy to pay for. Excellent system and a great model.
I'm looking forward to get more from them very soon and may be but a new car from them soon as I like there rage of cars that have on there site
Need more places like this. Good place to get parts for yama buggy.not many place do them. Need more items for yama buggy
From the business
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members