Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast, easy transaction - excellent choice found exactly what we were looking for, great value for money order number *******
Not received item yet but great service keeping you up to date and sending payment breakdown easy to use website and appealing to new customers to draw them in to buy new items
My order ******* has just been delivered, and I am fuming with the way its been packaged. The box was open and in a right mess the actual parcel has marks on the box, considering Ive just spent almost £100 its a disgrace. I will be checking the product later and any issues it will be coming straight back
I ordered a nitro petrol car for my son, I had it delivered to a local shop as I didnt know if I would be in to take the order. I was unsure where the parcel was and how I would know when to pick it up. I emailed nitro tek who emailed me back very quickly and answered my question.
We havent tried it yet as its for Christmas
Ordering for my grandsons Christmas. Didnt have much of a clue till I read all info on item which made it very easy to understand.
Great stock and customer service One short phone call and all sorted very helpful. Couldnt find arty products any cheaper on any other website
Ordered a 1/12 HSP off road series RC.
Was great value for money and this is rapid.
I'm very impressed
I look forward to ordering again. Maybe a petrol one next time for me not my son
#*******
Excellent very happy great products on show I will be upgrading my car in due time will continue shopping with nitro tec
This is a Fantastic website on where you can get fantastic products and good reviews I would defentially recommend to a friend
From Lewis Bennett
*******
Great website, lots of choice and good reviews of products.
Fantastic value compared to other websites, looking for a rc car for my son, the one I chose ticked all the boxes and will provide plenty of hours of fun
Looked on the internet for some Esky Honey Bee CP2 parts and managed to find them at Nitrotek even cheaper than any on Ebay.
Would check them first before looking on Ebay next time.
Very good and easy to orderhope I can get some spares for my old car will use this site aging this is the second time I have ordered a car from this site
Just brought my first rc car and these were the cheapest and most helpful guys would buy again from them
Really good attitude and manor was impressive was pleasantly surprised I've had a really great experience
You will not receive your goods. Please note customers are offered £5 for a review BEFORE they have their products so ignore the positives. Nitrotek has taken my money!
It was so simple to find what needed and very happy, I will continue shopping on this sight cuz its handy for my nitro cars and its got everything I need
Order no ******* recieved my order of a off road nitro buggy havent used yet as its a Xmas present but looks great and feels excellent quality so fealty looking forwRd to seeing my sons face
Very good web site all information for what we needed highly recommend to everyone it was so easy to use will come back again if i need to it would have been nice to be able to see car running
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

