Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Arrived on time and in perfect condition works well, looks and sounds good.
But need to have spare batteries so that you have one on charge while using the tank.
The parcel arrived in good condition due to the very sturdy packaging. Though a couple of days later than expected it was worth the wait! Level of detail really great. A very sturdy tank with a good weight and seems well made. Might get a spare (higher capacity) battery when back in stock... just a matter of swapping them over then instead of waiting to charge.
Really easy to use got bit confused with a few parts weren't sure my transaction had gone through but it was my mistake 9 X out of 10 but yeah car runs fine
I purchased a car for my boys 9th birthday which was great then it stopped working literally 5 minutes out the box that's when the hassle starts I bought it around the 10-12-2017 it's now 29-1-18 I still have no car and no refund and to top it all off you cant actually speak to anyone it's all done through email which is convenient for them. Personally I won't be back.
Easy to use site, great upgrades and selection of models. Bought my lad an R. C. Car for Christmas and as it is so damn fast, accidents happen. This site has allowed me to upgrade the weak parts and make it even better and more reliable. From what was a toy, has now turned into a hobby and an addictive one. Keep the fun going.
Great experience uesing the website and very easy to purchase nitro fuel for my 1/10th condor buggy Ive also previously ordered parts for my car and the was a good experience and good delivery time.
Easy to use website and the photos are nice and clear. Ordered buggy, arrived no problems.
Thanks guys.
Order No: *******
Quick and easy to use web site.The site and associated pictures clearly show what you are buying and all the options.
Fast and easy to place my order, just put the product code Into the search bar and came straight up! Thanks guys appreciated! Always help over the phone or via email.
Item ordered on a Friday wasn't delivered until the following Wednesday, an item ordered from another suplier at the same time was delivered on Saturday morning.! Also. You never get the promised email voucher.! I know where my business will be going in the future.! #******* and #*******
Ordered. Came next day. Couldnt ask for more from a company. Custemerc service was very good aswell. Contacted tgem for spares and again excellent service
Bought the Z6 electric bikes x 2 one for me and the wife what fantastic value also about to buy the Challenger tank excellent service and very friendly staff well done Nitroteck. Order No *******
Peter
BEWARE... You would think that if you select hubbox and there is a cost associated with this delivery option that the check out process would alert you to the fact. Not so! If the collection option is selected before the hub box option the collection option is not cancelled and you get confirmation emails for both after check out!. Had to pay another £9 as I cant drive to Manchester and they wont deliver to Hubbox without charge despite accepting my order. Nitrotec not interested. Poor poor show. Not happy. BEWARE. Oredr No *******. My last order unless they refund.
I placed an order on line and the car was on my doorstep the next day! Fab service
I cant wait for my little boy to test out his new car
Order no. *******
Happy with the whole order process, goods arrived in good time
Unfortunately few items out of stock nearer to Xmas but on a whole, happy
I looked everywhere for an RC shop to sell some WL toy RC car parts and Nitrotek came to the rescue. They have a lot of products to offer and i have used them before. Great service. Thank you
Treated myself to a Taigen T34/85 medium tank from Nitrotek taking advantage of it coming back into stock just in time for their Easter sale. Came within the allotted time and arrived well packed and in full working order. Their advertising makes mention of it now having a 360 degree turret (which it does) but fails to mention that it now also has the V2 electronics pack. The turret motor and the smoke unit now have proportional control and the sound comes from a separate sound card and now includes the sound of the empty shell being ejected after each shot. The new control unit now has an extra button on the right shoulder which triggers the machine gun fire effects and the nearby shoulder switch now turns the smoke unit on and off. All other switches etc. remain as in the previous version. Due to the comparative smaller size of the T34 the smaller than usual battery pack is a little underpowered and the smoke unit is attached to the upper hull with slightly cramped pipe work. The winter camo paint and finish is superb and almost of museum display quality, although it's slightly disappointing that there are no decals supplied. This is my third tank from Nitrotek and so far the experience has been positive.
This site is a great platform for the full spectrum of things to tempt us.
You have a range of products at competitive prices.
I just like to browse and dream
Get out the card, buy something folks.
Good website, easy to follow. Previously had to purchase these parts from China, now more convenient and quicker. Order No *******.
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

