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NitroTek

3.0

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NitroTek Reviews Summary

The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
212
value
209
shipping
203
returns
152
quality
188

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Excellent
June 9, 2020

Best anniversary gift for my bf watching the smile on he's face full of excitement, just like a little kid all over again

Date of experience: June 8, 2020
GB
1 review
0 helpful votes
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Self build buggy
June 9, 2020

Pleased with the service I have received after putting a model on my wish list this the first time I am going to self buid

Date of experience: June 8, 2020
GB
1 review
0 helpful votes
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Excellent Service
June 5, 2020

I go to nitrotek to get spare parts for my Rc car. I recommend them without hesitation Very reliable

Date of experience: June 5, 2020
GB
1 review
0 helpful votes
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Ordered a buggy body, said it would be dispatched within 2 to 3 days no sign of 9 days later still no sign of it. Have sent 2 emails chasing it up but bo reply. Very poor service and out of pocket. Not happy!
Update. Two weeks later managed to speak to someone and suprise 3 days later it turn up?

Date of experience: June 2, 2020
Arkansas
2 reviews
0 helpful votes
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Not at the moment, can I explain anything about my package., because I have not recieved yet in the package at my residence.

Date of experience: June 2, 2020
GB
1 review
0 helpful votes
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Scooter order
May 27, 2020

#******* I had no problem with the website the order process was easy. I have and will recommend you to others.

Date of experience: May 26, 2020
GB
1 review
1 helpful vote
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Issue
May 26, 2020

The electric scooter is very good nice speed, balance is great the scooter overall is fantastic. However I've had mine for 8 days now and while I was riding it a red icon came on the screen and it stopped driving. I took the front motor wheel of and noticed that one of the wires, yellow to be precised, was damaged and disconnected from the rest. Can someone get in contact please and thank you

Date of experience: May 25, 2020
GB
1 review
0 helpful votes
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Rc car
May 24, 2020

Price was the same for this upgraded car as most charge for a Bob standard version. Looking forward to receiving goods as my ist Pro car

Date of experience: May 23, 2020
GB
1 review
0 helpful votes
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Great website
May 23, 2020

Your page is very well laid out and clear to see the parts for sale for individual cars would recommend this website to friends family and other people. Fairly priced unfortunately didnt mange to get everything I was after. My order number *******

Date of experience: May 22, 2020
GB
1 review
0 helpful votes
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Returning customer
May 22, 2020

Your source for fast moving cool toys, my son and I are loving our RC cars! Just bought a second for his birthday so I can have mine back!

Date of experience: May 21, 2020
GB
1 review
3 helpful votes
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I orderd a clutch bell and spur gear both in same order the spur gear has arrived no clutch bell have no reply no contact in over a week

Date of experience: May 20, 2020
Oregon
1 review
1 helpful vote
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The car I ordered came broken. It had a screw sheared off on the clutch holder. Company was not willing to help. Now I find that parts are not readily available and of course there is absolutely no customer service.

Date of experience: May 15, 2020
GB
1 review
0 helpful votes
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Ok
May 17, 2020

Not yet received my item or an email to say it's on its way so can't really comment on anything. Order number ******* my name is mark lewis.

Date of experience: May 15, 2020
GB
1 review
0 helpful votes
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Spare Glow Plug
May 16, 2020

Nigel H.
From start to finish the whole process of ordering my item went very well the price paid was very competitive and it arrived in the time stated. Order no. *******

Date of experience: May 14, 2020
Oregon
1 review
0 helpful votes
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Well i just bought one of there gas powered trucks pre order and tomorrow is the day they are supose to come in so i hope that works out. Plus the shipping wasn't too bad. Im confused because on the order it says the price i agreed to but my card was charged 15.00 dollars more and i dont know why... Order #*******155 (placed on May 14,2020 3:46:54 AM BST)

Date of experience: May 13, 2020
GB
1 review
0 helpful votes
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With the great price of such a quality product and the advantage of 4 months interest free credit via Paypal it was a no brainer not to order (*******) the Taigen Hand Painted RC Tank - Full Metal Upgrade. A quick query about the product was settled very satisfactorily over the phone by a very friendly member of staff and the order was subsequently placed on-line.

Date of experience: May 13, 2020
GB
1 review
0 helpful votes
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Awesome product. Came in post quick and so easy to use. All ready for you to just go after charging battery for little bit. Works perfect couldn't have asked for better. Good price too. Would highly recommend.

Date of experience: May 9, 2020
GB
1 review
0 helpful votes
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Nitro parts
May 9, 2020

*******. A very good selection of parts. Very aesy to order. I will be ordering from this company in the near future

Date of experience: May 9, 2020
GB
1 review
0 helpful votes
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Arrived Quickly and well packaged! Thank you Nitrotek! O/number *******.
This is ideal and a hard to find item!

Date of experience: May 9, 2020
GB
1 review
0 helpful votes
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Brilliant
May 9, 2020

The toys I have had are amazing especially the nitro buggy's Also there website offers spare parts for your buggy if needed in which this case I do. I LOVE IT X

Date of experience: May 7, 2020

From the business

Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.


nitrotek.co.uk
Founded in 2004
Marple, Stockport
+70
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