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The company generally enjoys a positive reputation for its product quality, competitive pricing, and efficient delivery, with many customers praising the ease of the ordering process and the variety of payment options available. However, concerns have been raised regarding communication issues, particularly in instances of order cancellations and return processes, which some customers found frustrating. Additionally, while customer service received commendations for prompt responses, there were reports of delays and inadequate support in resolving issues. Overall, the company demonstrates strengths in reliability and product satisfaction, but improvements in customer service communication could enhance the overall experience.
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Pleased with the service I have received after putting a model on my wish list this the first time I am going to self buid
I go to nitrotek to get spare parts for my Rc car. I recommend them without hesitation Very reliable
Ordered a buggy body, said it would be dispatched within 2 to 3 days no sign of 9 days later still no sign of it. Have sent 2 emails chasing it up but bo reply. Very poor service and out of pocket. Not happy!
Update. Two weeks later managed to speak to someone and suprise 3 days later it turn up?
Not at the moment, can I explain anything about my package., because I have not recieved yet in the package at my residence.
#******* I had no problem with the website the order process was easy. I have and will recommend you to others.
The electric scooter is very good nice speed, balance is great the scooter overall is fantastic. However I've had mine for 8 days now and while I was riding it a red icon came on the screen and it stopped driving. I took the front motor wheel of and noticed that one of the wires, yellow to be precised, was damaged and disconnected from the rest. Can someone get in contact please and thank you
Your page is very well laid out and clear to see the parts for sale for individual cars would recommend this website to friends family and other people. Fairly priced unfortunately didnt mange to get everything I was after. My order number *******
Your source for fast moving cool toys, my son and I are loving our RC cars! Just bought a second for his birthday so I can have mine back!
I orderd a clutch bell and spur gear both in same order the spur gear has arrived no clutch bell have no reply no contact in over a week
The car I ordered came broken. It had a screw sheared off on the clutch holder. Company was not willing to help. Now I find that parts are not readily available and of course there is absolutely no customer service.
Nigel H.
From start to finish the whole process of ordering my item went very well the price paid was very competitive and it arrived in the time stated. Order no. *******
Well i just bought one of there gas powered trucks pre order and tomorrow is the day they are supose to come in so i hope that works out. Plus the shipping wasn't too bad. Im confused because on the order it says the price i agreed to but my card was charged 15.00 dollars more and i dont know why... Order #*******155 (placed on May 14,2020 3:46:54 AM BST)
With the great price of such a quality product and the advantage of 4 months interest free credit via Paypal it was a no brainer not to order (*******) the Taigen Hand Painted RC Tank - Full Metal Upgrade. A quick query about the product was settled very satisfactorily over the phone by a very friendly member of staff and the order was subsequently placed on-line.
Awesome product. Came in post quick and so easy to use. All ready for you to just go after charging battery for little bit. Works perfect couldn't have asked for better. Good price too. Would highly recommend.
*******. A very good selection of parts. Very aesy to order. I will be ordering from this company in the near future
Arrived Quickly and well packaged! Thank you Nitrotek! O/number *******.
This is ideal and a hard to find item!
The toys I have had are amazing especially the nitro buggy's Also there website offers spare parts for your buggy if needed in which this case I do. I LOVE IT X
Answer: Hi Chloe You can only deal this this dodgy outfit by email and good luck it will be your fault it's broke. Thanks john Am still trying 1 year on ha
Answer: Hi Kenneth, Your order has been held due to some issues with your address. If you could please respond to the email we have sent you as we will be able to proceed with the order. Thank you
Answer: I just preordered also but my experience has been okay I guess every experience is different dont let someone else get you worried let it play out and then you make your own decisions.
Answer: Yes got my car with free next day shipping and works great. The car is still breaking in but nothing negative I can say about the car and my overall experience with nitrotek! :)
Answer: When will my order be shipped? Emailed thebcompany twice still no respose
Answer: Good man. I think they are scum, modelsport all the way nitrotek in desperation
Find a big range of petrol, electric and nitro RC cars, planes and radio controlled helicopters with free UK next day delivery and the lowest prices guaranteed.

