Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Nextdoor

Nextdoor

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Nextdoor?
grey stargrey stargrey stargrey stargrey star

Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

We monitor reviews for authenticity

District of Columbia
1 review
10 helpful votes
Follow Trevor S.
Unfollow Trevor S.
Share Review
Report Review

Not safe or secure. Very poor design just like Facebook!
Now using US Mail to promote scam. Leads you on to believe you are in one small neighborhood and working with small local company. If you believe your data will be held safe before all advertizers, think again.
Run from this crap!

Date of experience: July 25, 2019
California
1 review
0 helpful votes
Follow katie E.
Unfollow katie E.
Share Review
Report Review

Next-door info.
July 29, 2019

I very much appreciate being informed about close neighborhood actives. Our local paper stinks so I rely some what on what going on in my neighborhood. But I don't enjoy that ranting that sometimes goes on and on. Oh FYI I find these robot "rematch" rediculous

Date of experience: July 25, 2019
Alabama
1 review
0 helpful votes
Follow Yvonne Y.
Unfollow Yvonne Y.
Share Review
Report Review

Resident of Central Park
July 29, 2019

I'm so grateful for Next Door it's like having a big brother looking out for you. They make sure you are always in the know about upcoming events and what's happening in the neighborhood good or bad.

Date of experience: July 25, 2019
Wisconsin
1 review
0 helpful votes
Follow Julia N.
Unfollow Julia N.
Share Review
Report Review

Who do I contact? I love this service. I own 2 properties. One in South Lakeville the other in Inver Grove Heights. I would love to have access to both. I cannot access the info from the lead inbox headlines. HELP!

Date of experience: July 25, 2019
Washington
1 review
0 helpful votes
Follow Kathy N.
Unfollow Kathy N.
Share Review
Report Review

Neighborhood News
July 29, 2019

I like keeping up with my neighborhood news- Nextdoor members are terrific at posting any police activity, lost animals, new retail enterprises, etc. I check my Nextdoor postings every day!

Date of experience: July 25, 2019
Oregon
1 review
0 helpful votes
Follow Phyllis B.
Unfollow Phyllis B.
Share Review
Report Review

Nice app
July 29, 2019

Great for finding out what's going on in your neighborhood, I use it often. Also great for meeting new neighbors.

Date of experience: July 25, 2019
Minnesota
3 reviews
0 helpful votes
Follow Deb I.
Unfollow Deb I.
Share Review
Report Review

Great resource and information
July 29, 2019

I like this site and all the shared information
I've read so far. I've met fellow neighbors and learned some great information about local events.

Date of experience: July 25, 2019
West Virginia
1 review
0 helpful votes
Follow Kathy O.
Unfollow Kathy O.
Share Review
Report Review

Short but sweet
July 29, 2019

Very interesting and informative! People shouldn't take things said personally. Getting angry is not constructive. Just state the facts.

Date of experience: July 25, 2019
Oklahoma
1 review
0 helpful votes
Follow Octavia H.
Unfollow Octavia H.
Share Review
Report Review

Great customer service
July 29, 2019

This is a very helpful website. Love knowing and finding out what going in the neighborhood and joining neighborhoods.

Date of experience: July 25, 2019
California
2 reviews
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

I have learned a lot about the Brentwood area, local government and recommendations from Nextdoor members

Date of experience: July 25, 2019
Mississippi
1 review
0 helpful votes
Follow Robin G.
Unfollow Robin G.
Share Review
Report Review

Great way to connect!
July 29, 2019

This is the best way to get messages to your neighbors you may not know but need to inform them as to what's going on. We have used to to alert others of crime, services, and job postings.

Date of experience: July 25, 2019
New York
1 review
8 helpful votes
Follow Alwy S.
Unfollow Alwy S.
Share Review
Report Review

Absolutely worthless site. The posts are so random, and requests too much personal information. When I requested assistance from the site I was told they only reply using email, no phone calls. How unneighborly.

You will be bombarded with junk emails on very random things. Don't waste your time or money

Date of experience: July 25, 2019
Florida
1 review
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

My Posts not posting
July 28, 2019

See above, I would post a request or announcement and it never showed up on Nextdoor. I did a new one however and I think it finally posted.

Date of experience: July 25, 2019
Minnesota
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Having user reviews close at hand is reassuring in TV. With many workers who present themselves as capable in a trade/profession, but who are not, customers need to be informed by nearby residents who've used those providers.

Date of experience: July 23, 2019
Louisiana
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

It is awesome
July 26, 2019

Informative and fun to watch some of the streams. Local information is invaluable. Keep up the whacky streams of dialogue... it is great!

Date of experience: July 23, 2019
Kenya
1 review
0 helpful votes
Follow Jake S.
Unfollow Jake S.
Share Review
Report Review

ALL ROUND
July 26, 2019

It was good knowing this forum existed, plenty to learn from and the whole platform allows me to get to know what is happening around me and my neighbors.

Date of experience: July 23, 2019
California
1 review
0 helpful votes
Follow Felicitas Y.
Unfollow Felicitas Y.
Share Review
Report Review

Very informative
July 25, 2019

I love this app as you can find almost anything you need to know It's just sad how some people have to be rude and sarcastic to others It does give you the option to get out of the conversation if you don't agree I will be moving to Tracy ca soon and hope it's as helpful as Redwood City app is I do think we should have the option to pick mad face face or face

Date of experience: July 22, 2019
Washington
1 review
8 helpful votes
Follow Roaring N.
Unfollow Roaring N.
Share Review
Report Review

If one posts, or contributes to another's post, You run the risk of being trolled and harassed on Nextdoor.com. I would consider Nextdoor.com the most unfriendly, unsafe site online right now. The trump cult has taken this site over. Their intention is to create distention, which they definitely do. There are few if any leads/monitors on Nextdoor, so don't expect anyone stopping the viral attacks. On Nextdoor.com anyone can get away with anything pretty much. I would stay far from this site. Nextdoor.com is NOT safe!

Date of experience: July 22, 2019
Washington
1 review
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

I find it useful for learning of neighborhood events, selling and buying items, and communicating about happenings to our community. An example of this would be the discussion on the Missing Middle zoning changes.

Date of experience: July 20, 2019
Indiana
1 review
1 helpful vote
Follow Johanna V.
Unfollow Johanna V.
Share Review
Report Review

It's pretty good
July 23, 2019

I like having NextDoor.
I detest having to wade through the ads that have shown up recently.
I use it MUCH less as a result.

Date of experience: July 20, 2019