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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Texas
1 review
24 helpful votes
Follow Fiona L.
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I really can't deal with individuals who think they have the right to attack you if they disagree with you. Then their next step is to report you to get your account blocked. The fact that you're blocked without merit say a lot about the app owner itself. I will protect my home and mind my business where everyone else is concern.

Date of experience: October 22, 2019
North Carolina
1 review
9 helpful votes
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In order to maintain your access to Nextdoor you must never share an opinion that disagrees with others. Those that manage the site are not objective. The "Leads" are bias and often look the other way as they frown upon comments that show personal opinions. The "Leads" support those that complain about others regardless of any content posted. Those that report others for comments not appreciated are never exposed or made known so a person who is flagged for any comment is always found to be wrong, regardless of content of the shared post. Many people are flagged by others based upon personal dislikes rather than content of a post.
If you do not like somebody on Nextdoor then all that needs to be done is to flag them and they will be disciplined or suspended without just cause other than they were flagged.
Nextdoor is a site that has the potential to be very good, but all too often politics and liberalism set the stage to prevent this site from being more than what it currently is... a site run by closed minded people with no objectivity towards fairness.

Date of experience: October 22, 2019
California
1 review
16 helpful votes
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Violates civil rights
October 23, 2019

Im a senior... With my life experience in community work for County and State and l offer information and references. Haters do not like the truth report and lve been suspended several times. Nextdoor has become a hater site and no longer targets legitimate home owners. They can kiss my dairy aire! My neighborhood gained a angel watching out for us and haters attacked him and he was suspended also. I can only imagine he prevented haters from coming into our neighborhood to steal.

Date of experience: October 20, 2019
Georgia
3 reviews
6 helpful votes
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Update: i still like it but i see whats wrong
October 11, 2019
Updated review

So after a month or so on this site I still think its a good concept. The fact is, haters are always going to find something to complain about. If thethey'on Facebook or Nextdoor or Twitter... Haters will always complain and blame others for their bad experience. If someone doesn't agree with you its not the same thing as bullying! If someone is describing an African American that was walking down the street trying car door handles, its not racial profiling!#! They are just describing the person they saw! There's nothing wrong with nextdoor, its us. We've become a Jerry Springer nation, or Rush Limbaugh... what happened to being polite? Being considerate? Its like we are trying to score points, but the difference is that these people live a few houses down or across town... And the potential for a conflict to get out of hand is here. We've forgotten how to talk to each other. Sad. Or we can use this to work on our social skills and help each other. Come on people - lets do better.

Date of experience: October 7, 2019

Overall I enjoy it.
September 23, 2019
Previous review

I've read alot of the reviews and I have to think that some are negative because theyve gotten a group together that just can't get along. Too many strong opposing opinions perhaps. When I describe Nextdoor to other people I say this: its not like Facebook where you can roam around on others peoples pages and such. Its more specific to your area. I like that. Its also not a site where there is activity all the time. So I check it once a day or so, to see what's going on. If nothing, I come back later or the next day. Some of the debates get pretty heated but I live in a community of highly educated and open-minded individuals. The French Quarter in New Orleans is very diverse. I suppose most neighborhoods aren't like that. On the negative side - leads from surrounding neighborhoods like to weigh in and ask for our leads to shut a discussion down if it heated or even silly. I say worry about your own neighborhoods. That should be against the rules. People that actually "know" each other should be able to cut up and carry on. Its cheap entertainment lol. On the otherhand... Our leads have let a guy who's a menace to the French Quarter have a platform to spew his venom about one of the local residents that he is in dispute with. So as with all things there is good and bad points. Overall I enjoy it. We have one resident in a nearby community of New Orleans that likes to weigh in in opposition of everything. Kind of makes me want to log off everytime she pops up. But the idea of on the spot crime reports, issues with pets and selling off some of your stuff, really appeals to me.

Date of experience: September 20, 2019
Arizona
1 review
28 helpful votes
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If enough of your haters complain, Next-door removes you for posting. They side with the complaints allowing these bulls to knock you out of the app... This app has potential but only wants happy go lucky comments and no content that can contribute to help communities.

Extreme censorship shouldn't be a guideline! Investors and homeowners say away from this app

Date of experience: October 5, 2019
Georgia
1 review
24 helpful votes
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I tried next door twice i found it to be a waste of time never in my life have seen so many hateful $#*!s. I live in ST augustine fl the people that hang out on this site are pure trash all that they do is gossip all day long. Go for bid you should even try give some one some free advice all hell breaks loose these people are nothing buy low life scumbags

Date of experience: October 2, 2019
California
1 review
27 helpful votes
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I did enjoy joining this site initially until neighbors bullied me for my opinion I posted.
From then it ruined my relationships with few neighbors, one without the next door acct actually fought with me with nasty words because gossip started from one with next door account.
This app or site truly failed its purpose.

Date of experience: September 26, 2019
California
2 reviews
24 helpful votes
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Nextdoor encourages posts about dog feces, tomatoe plants and items for sale. It's not a place to go for safety, crime, raising awareness and helping your commnity. IF you use it in that way, you can count on unfair and disriminatory decisions to be made behind the scenes. Twitter is ranked much higher as a community tool than nextdoor. Save yourself time and use something else.

Date of experience: September 24, 2019
Texas
1 review
28 helpful votes
Follow Tim H.
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Site was great for a while, right up until I started reporting trespassers ( all with video evidence to back up what I'm saying.) This culminated with a raving lunatic, who's response to me asking him not to let his dog run on my property was to intentionally trespass, and get in my face screaming "Hit Me!" ( all recorded on the 911 call.) I reported this on Nextdoor. Unfortunately for me, this POS was friends with the moderator, who I had heard negative things about before. The result? Being bullied by a friend of the moderator ( no way to block them on Nextdoor!), called a liar, crazy, and being told that the police would not respond to any further calls and my account eventually deactivated. Stay away: I honestly don't understand how this site hasn't been sued into the stone age.

Date of experience: September 20, 2019
California
1 review
45 helpful votes
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This platform is a good idea, but the way it's run stinks. I was kicked off because a rogue Lead & his buds shuts down political opposition by making mass email complaints. ND's robotic response is to kick out anyone complained about.

Date of experience: September 20, 2019
Germany
1 review
0 helpful votes
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Flagged for no reason.
September 23, 2019

Seems that some elitist members of the group shoot down anyone they dont personally like. So its not a good service to use. Id rather use something that doesnt expose my address either. Screw you elitists!

Date of experience: September 20, 2019
Nevada
1 review
47 helpful votes
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EVERYONE Should send copies to the CEO Directly
September 21, 2019
Updated review

Copies of all the harassment, should be sent, also start asking for all the private information from the support of Next-Door when they contact you. There are no last names. I had been back on, back off, back on, back off. I had been approved by a Manager and now another Manager is asking for information again outside of Next-door policies. They ignore they own policies. What good if you are vouched, verified and approved. They make you go through the whole hoops again. They are doing switch and bait. Everyone needs to contact Sarah of Next-door. There are other places you can directly contact her and send her the information, it is time changes should be made.

Date of experience: September 18, 2019

PRIVACY INTRUSION
September 3, 2019
Previous review

It isn't enough that you were verified by a neighbor. They ask for out of line personal information to prove whom you are, that is way more than what their policy guidelines are. The supervisor will contact you with a first name. There is no last name to find out whom these people are. They want you to show everything you have, and more. They harass you about it, and other people who are leads and their friends post harassing polls and messages on Nextdoor to harass other business.

Date of experience: August 31, 2019
Arizona
1 review
22 helpful votes
Follow F N.
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Their system of selecting "LEADS" is a joke. One is too old to care, thinks everything is free speach. One is ultra opinionated and thinks they are a lawyer, police, major, judge all in one. One is just a hater. They allow all kinds of NextDoor violations, if you are their friends or agree with them. They ban and censor everyone else, after their friends assault you on the site in public.

Who's fault is all this? NextDoor. They should be doing the policing, not nosy bent out of shape do nothings down the street. NextDoor owes you an explanation when they delete you post, censor you, put you in time out, or ban you. They should be able to state why specifically, what actions they are taking, how long those actions are, etc. THEY DO NOTHING.

NextDoor is for trashy neighbors to get attention. Not for updating your neighbor on activities and important info.

I have been put in timeout twice. Once was for stating the terms online (apparently that is against the terms... LOL). The other was when a neighbor was threatening another (who eventually deleted their own account) and I got all his posts deleted after telling him to stick to the subject. But I had to PM the LEAD's and put pressure on them about threats and harassment. He sent obnoxious PM's to me with more threats and then "reported" me. Guess who got punished for that? Correct. The victims. He won in his loud mouthed efforts to silence those that oppose him.

Once I get the ban lifted... I will be going "NextDoor Postal" and then deleting my account. I'm going to be as verbally obnoxious as possible to those that abuse it. Including NextDoor. Time to take out the garbage.

Date of experience: September 17, 2019
Washington
1 review
36 helpful votes
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Completely unfair
September 20, 2019

Got bullied by several people because they didn't like one thing I said. I even requested that the other user pm me like it suggests in their community guidelines, but nextdoor kicked me out They still left posts up where the main bully identifies my property. They won't remove it and I feel it's a safety risk.

Date of experience: September 16, 2019
California
1 review
30 helpful votes
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Nextdoor allows bigotry and political bashing. They allow republicans to spew their political garbage and when someone stands up to them - they delete your post and suspend your account. This is the WORST website with the worst biased censorship I've ever seen. Don't bother with this website. It's really pretty useless and full of complaining people.

Date of experience: September 11, 2019
California
1 review
36 helpful votes
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Sleazy Junk Mail Practices
September 14, 2019

I periodically receive junk mail from these people. They cannot be contacted to request removal from their mailing list, and they use false, incomplete return addresses ("[Neighborhood Name] Neighbors, [HOA Community Name], [your zip code]"). This, of course, prevents the possibility of refusing the unsolicited junk mail and having it returned at their expense. It is also a sleazy, dishonest practice (does anyone like mail that refused to provide any information to identify the sender--the only reason I open it is to get off their lists and know who to boycott).

Date of experience: September 10, 2019
North Dakota
1 review
5 helpful votes
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Nextdoor is great!
August 31, 2019

I really enjoy being part of the Nextdoor online community. I think Nextdoor and its platform does a wonderful job of making our community feel more connected and informed. I also like that it doesn't have all that unnecessary stuff you see a lot on other social media platforms like Facebook. I'm really glad Nextdoor was created!

Date of experience: August 28, 2019
Washington
2 reviews
68 helpful votes
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Glorified bully pulpit
August 29, 2019

I got my account suspended for posting about speeding on my road and a resulting death of an elk that landed in my property. I didn't identify anyone, nor was it about just this specific case, but speeding in general, the dangers of it, and a request to slow down and be mindful when driving at night. Some friends of the kid who did it decided to turn my speeding post into a personal dispute, contacted the mother of the kid who then outed herself, reported my post and all my comments, and I'M the one who got suspended. Every post seems to devolve into vitriol and stupidity. Can't even log into my account to delete it. Given the number of reviews that express the same experience I had, it's clearly a business model problem, not a personal one. I'm surprised more lawsuits haven't been filed against NextDoor. Stay away. There are much better community platforms out there - I switched over to a Facebook community page, which has WAY better functionality. Now if I can just get NextDoor support to delete my account...

Update: I filed a claim for the damage the speeding teenager caused, and won! So just goes to show, in your make-believe social media world, you may be able to get away with nonsense, but in the real world, you can and will be held accountable for your actions.

Date of experience: August 25, 2019
California
4 reviews
13 helpful votes
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I tried for years to help build this site into one that was usable by normal human beings. I used to think this site, with its incredible assets in groups and topics,
Would go beyond the bulletin-board quality of the Newsfeed. My reward for this has been to get banned for life--my offense was attempting to get them to fix a glitch that was chasing away Users left and right. It came at just about the perfect time--thanks to Mr. Musk's Twitter wars, I realize that most of their "members" and "viewers" are robots spying on your posts and doing their best to steal your information.
Confirmed this to my own satisfaction by posting to several of their "Groups" with any number of tidbits that should have provoked extensive chatter. Nada. There seem to be no people on any group except for a very few regular contributors.
ND gives you Post Insights which suggest you have tens of thousands of people seeing your post to their Newsfeed. What you have is a few people checking in again and again plus the aforementioned robots looking at it THOUSANDS of times.
My regret with this site, which now seems to have extremely sparsely utilized neighborhoods, is that when it inevitably goes dark there is no competition save in a few select neighborhoods--naturally those are the very ones that least need such a service for their disenfranchised and their shut-ins.
Experience in two different 'hoods tell me otherwise. Also, from the comments
In ND reviews, neighborhoods become defacto right or left, and exorcise any in-betweeners.
So it's not really a fit place to discuss anything BUT your lost or found pet. "Moderators" in
Some cases are overly zealous, in others, absent in the face of any controversy.
As for use in emergencies, if there's a 3.0 earthquake(I write from California), you get twenty posts that ask, Did You Feel That? Of course these quakes are almost always too small to be WORTH talking about anywhere.
In short, ND offers nothing to see here, At least nothing of value.
(This is a replacement of earlier, more positive reviews which I now regret.)

Date of experience: August 23, 2019
Georgia
17 reviews
168 helpful votes
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Nextdoor should be a really cool, and nifty app for all neighborhood news and bulletin board stuff, however it is far from that and at this point without some serious revamping, is not going to last.

In my own group there is 1 single person who sees herself as the "sheriff" of all. She is bossy, loud mouthed, and the worst offender of any community standard in our group... however she was a founding sponsor of our nextdoor group...

And that means reporting anything to admin goes to her. This is especially serious because most of the complaints to admin INVOLVE HER. In turn she begins a campaign against the complainers. Basically this 1 person has all control.

OK MAYBE, Ive just happen to be in one bad group. That happens... however the overall feedback seems to agree with my report.

A few things Nextdoor gets really stupid about: soap boxing.

I agree with that however what exactly soapboxing is tends to be this very wide swinging door that is totally open for some and totally closed for others.

I saw a guy have his post removed on that grounds when he simply posted a bulletin regarding a VOTER REGISTRATION DRIVE and cook out. How that was soap boxing I will never know.

One feature that ALL social sites have except nextdoor is a BLOCKING ONE. You should simply be able to block an offending person from seeing you and/or your post items and have that work visa versa. Why this app is so far all others in this area is beyond me.

Another thing they can be really goofy about is local repair people in your neighborhood. I thought that was what this site was for, so you could actually KNOW YOUR NEIGHBORS and what they did. Why would you hire some one from MILES away when the guy 5 doors down does that? Hiring from inside your neighborhood keep that neighborhood stable. However I have seen all sorts of nonsense when it comes to that.

Lets be clear, I WANT TO LIKE NEXTDOOR. I have tried to like nextdoor, and as we speak am still trying to like nextdoor. However I just cant quite seem to get there for all the nonsense that no authoritative person wants to address with this app.

IT COULD REALLY WORK, BUT IT NEEDS HELP. Lots of help at this point.

Date of experience: August 21, 2019