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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Arizona
1 review
32 helpful votes
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Vocal minorty
August 20, 2019

As a lead on one of the next door neighborhoods, I find that a vocal minority all too often flags posts simply because they dislike the person who made the post or because they disagree with what the person posted regardless of whether that post violated nextdoor guidelines. It gets even worse when the leads of that community are friends with the vocal minority and in essence creates censorship on the site against anyone who has an opposing point of view to the vocal minority. I can't imagine that censorship of differing opinions is what Nextdoor intended when the site was created but that is how it frequently plays out

Date of experience: August 17, 2019
California
1 review
34 helpful votes
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I have shared my bad city library experience after tax-paid library fee yet being prevented from using it in the past 3-4 years; library robbery?
My past 3 posting of shared community commerce experience has vanished in hours; now my Nextdoor.com account has "inaccessible" for penalize my "shared experience" as " personal dispute". Public library service deprivation - violation of Civil Rights is "personal dispute"? Are you kidding me? Who is silencing us, yet took our precious personal domcile information in the name of "neighborhood"? Corporate adversary censoring?

Date of experience: August 16, 2019
Arizona
1 review
27 helpful votes
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An update to my previous review
August 19, 2019
Updated review

Just an update to my review... I've come to realize that ND is kind of a risky website to take part in. They require your real name so there's no anonymity. Increasingly, there are more and more arguments and insults and complaints and people getting all worked up. And some people are breaking the rules and not using their real name, so they have anonymity, but I don't. I no longer feel safe posting anything that even might possibly offend someone in some way unintentionally. I don't feel like I can be relaxed on ND and I have to watch everything I say/write very carefully because it would be very easy for someone to find me and do whatever (assault, kill, vandalize, harass, etc.). I've had 2 instances where for some reason I was singled out and personally attacked (directly named and specifically insulted in the threads) and it really put the fear into me. I had done nothing wrong. ND did not use to be like this a few years ago.

Date of experience: August 16, 2019

Great website and concept but needs to be improved
July 20, 2019
Previous review

I've noticed that each person has a neighborhood map based on their address. That person can only see posts from others who live in that neighborhood area. But I saw that the county (local gov't organization) joined ND and posted... and they were able to get replies from all over the county, not just a handful of neighborhoods around their physical address. In the cases of missing pets or humans or natural disasters or whatever... we should be able to reach large areas like that. ND is too restrictive when it comes to who can access posts depending on where they live. My friend lives about 4 miles away in the same town as me with the same zip code, but we can't see each others posts because for some reason we're not in the same "neighborhood" on ND. Whereas my parents live about 8 miles away in the next city/town over with a different zip code and for some reason they ARE in my "neighborhood" and we can see each others posts. It makes no sense, and sometimes it's very frustrating.
Also, there should be an option to attach photos when private messaging someone.

Date of experience: July 16, 2019
California
2 reviews
42 helpful votes
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I submitted a post (that received 46 likes) with zero identifying information commenting on inappropriate behavior in my neighborhood. I was suspended. Others, however, have posted identifying information, including photos of cars with license plates clearly showing and those posts remain in place even when requests are submitted to have them removed (for the safety of the person identified in the post). When I disputed the decision... I just received platitudes... not sure they even bother to read the threads... or else their reading comprehension is very poor.

Date of experience: August 12, 2019
California
1 review
54 helpful votes
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It appears that there are 'members' employed or affiliated by NextDoor in some manner, who police. These members are special. They have power to flag and ban over anything THEY might 'think' is a violation of ND terms. I've had this happen 2 times now, and both times had NO idea why I was being restricted! Lol,

IMO, NextDoor will kill itself with these ridiculous Kindergarten level tactics. We are adults. When you allow bored, haggard old cat ladies to administer your Social media site, ridiculous things are going to happen. This appears to be the case for NextDoor.

Date of experience: August 9, 2019
California
2 reviews
3 helpful votes
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This site clearly says no politics in their terms but this does not apply to Trump supporters. I noticed someone was promoting a Trump rally in my community. I tried to flag the post because I thought nextdoor.com was not the proper platform to do this. I was told it did not meet the requirements but here's where it gets weird when I tried to leave a comment and voice my opinion nextdoor.com disabled my right to leave a comment on that post.
Just disgusting. I get it your Trump supporters but the entire community should have the same rights regardless of their race, color or their political party. My opinion matters just as much as someone else's. Shame on you for political segregation and violating the rights of everyone who is not a Trump supporter.

Date of experience: August 9, 2019
Washington
1 review
58 helpful votes
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I have been on this site for 3 years and posted maybe 3 times! I made a very valid post about terrible dog owners walking their out of control dogs, I was attacked by 3 people ruthlessly and I defended myself keeping my cool. I might add, I have 25 people like my post. I was called a Bigiot, Bully, said I slandered people and, was told to move. My post was up for two days and somehow they closed my account and refuse to open it back up. I regret ever signing up for this terrible platform. Thanks for nothing

Date of experience: August 6, 2019
California
1 review
65 helpful votes
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STAY AWAY:
Using the site compromises your safety (privacy) and pits neighbor against neighbor
Heated debate on school name change fueled hatred and fake racism.
Scammers use the site to promote fake donation solicitations.
Site encouraged illegal commercial sized bake sale.
Kids used the site to play pranks.

Date of experience: August 5, 2019
Michigan
1 review
6 helpful votes
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Generally Positive
August 8, 2019

Overall, I like the resource and have gotten some great info and recommendations. The only problem I have is with the back and forth fighting and the overly critical replies making me often reluctant to post.

Date of experience: August 5, 2019
Michigan
1 review
29 helpful votes
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They require an address and phone to post a 'found dog.' I get the phone part but my address has nothing to do with the dog. Still, I tried posting but the site wouldn't take my phone number. The reps said to send private information -a utility bill, etc- something recent to show where I live, which has nothing to do with the dog. I don't have a recent bill and that's unnecessary personal information. Why are they asking for it: (a) they're going to sell it, or (b) there's no logical reason behind the request, they just want it, period. The reps send form letters in Emails.

Date of experience: August 5, 2019
Virginia
1 review
2 helpful votes
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Thoughts About Nextdoor
August 4, 2019

My experience with Nextdoor has generally been positive. It promotes community communicaton and interaction. I enjoy seeing the interests of those in my community and their desires to join together in sharing information which can sustain and improve the community. Sometimes individuals post information which is more personal than community focused, but it is only a minor issue.

Date of experience: August 1, 2019
Illinois
1 review
1 helpful vote
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Great Neighborhood App
August 4, 2019

I Love this App for a number of reasons! I love that I can stay in touch with what is happening in the neighborhood. Crimes, Garage Sales, Lost Pets, Strange Persons, For Sale Items!

Date of experience: July 31, 2019
Colorado
1 review
1 helpful vote
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Great for women!
August 3, 2019

Helpful for a woman that is new to a certain neighborhood - especially if she recently moved or isn't familiar with the area!

Date of experience: July 31, 2019
Washington
1 review
1 helpful vote
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Overall it's a nice website. I'm not too keen on some of the political views I read. Sometimes it feels like I'm looking at Facebook. I do like the free/pay for good feature as well as successful reunions of last pets.

Date of experience: July 30, 2019
Illinois
1 review
2 helpful votes
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Evaluate
August 3, 2019

Good, keeping up with local neighborhood issues. Catching up with neighbors that don't see with schedule.

Learned of best roofing specialists in area that needed.

Date of experience: July 30, 2019
New York
1 review
0 helpful votes
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5 - excellent
August 2, 2019

The site is the best place to find daily events and activity in the area. Keep up the good work. This will help individual to figure out the true color of the new born City (future). Let the morality prevails.

Date of experience: July 30, 2019
Texas
1 review
0 helpful votes
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I love Nextdoor!
August 2, 2019

I love to go to Nextdoor to see what is going on in the community for safety issues. I also do animal rescue and it is an awesome place to report lost and found animals.

As a lead I do not like that my neighborhood does not seem to participate much. Any suggestions to get them inspired?!

Date of experience: July 30, 2019
Alabama
1 review
0 helpful votes
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I have found that if you don't have to respond to a comment you are better off! If you make a statement that others disagree with, you will be blocked from the conversation! It is a pretty sad situation that only one way thinking is the only answer!

Date of experience: July 30, 2019
Florida
1 review
0 helpful votes
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Nozedo
August 2, 2019

I've been pleased to receive recommendations, reviews, and household and gardening information. It is nice to have a larger population nearby to ask than just my own neighborhood.

Date of experience: July 30, 2019
Florida
1 review
0 helpful votes
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I listed numerous items and sold them quickly and easily to folks in neighborhoods I am familiar with. This is a great advantage to selling on Swip Swap or other venues.

Date of experience: July 30, 2019