Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Nextdoor

Nextdoor

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Nextdoor?
grey stargrey stargrey stargrey stargrey star

Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 507th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

We monitor reviews for authenticity

Arizona
1 review
2 helpful votes
Follow Ray F.
Unfollow Ray F.
Share Review
Report Review

Be connected.
December 25, 2019

What a great way to meet your neighbors and talk about things that affect your area! Helpful, understanding, sometimes humorous, but always worthwhile.

Date of experience: December 21, 2019
Georgia
2 reviews
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Share Review
Report Review

Everyone should become members It could benefit in many helpful ways I haven't personally been involved in any activities but it is great to know what is happening around us. That way we can keep an eye out.

Date of experience: December 21, 2019
Robin N.
Missouri
1 review
0 helpful votes
Follow Robin N.
Unfollow Robin N.
Share Review
Report Review

This website is a great way for neighbors to stay informed and know whats happening in your area and surrounding neighborhoods. I know our local police department uses this website also to provide information. This website is helpful to those people reaching out to their neighbors if they need help with something like finding a lost pet or looking for a good electrician or plumber or any type of service. I do know that some of the ads on Nextdoor, particularly the general Real Estate blasts can be misleading information about your neighborhood real estate values so take those with "a grain of salt".

Date of experience: December 21, 2019
Maryland
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

Very useful
December 24, 2019

This app is great for up to date info about my neighborhood. It also is a great place to get suggestions for service companies, contractors, etc. as well as to find items for sale in the community.

Date of experience: December 20, 2019
Pennsylvania
2 reviews
1 helpful vote
Follow Rosemarie R.
Unfollow Rosemarie R.
Share Review
Report Review

Although I read most posts, I don't always support the petty arguing that results from posted opinions.

Date of experience: December 20, 2019
California
1 review
0 helpful votes
Follow Alexi S.
Unfollow Alexi S.
Share Review
Report Review

Great app!
December 23, 2019

I absolutely love this app. It has connected me to Neighbor's near me or around me and help me with things I can't do on my own. I have met some amazing people and I wouldn't have done so if it weren't for this app.

Date of experience: December 20, 2019
Georgia
1 review
0 helpful votes
Follow Glenda E.
Unfollow Glenda E.
Share Review
Report Review

I've used Nextdoor to hire small projects done which is really helpful since moving here three years ago. It's a great update for crime, lost/found pets, neighborhood events, items for sale.

Date of experience: December 20, 2019
California
1 review
0 helpful votes
Follow Pat S.
Unfollow Pat S.
Share Review
Report Review

I am grateful for this opportunity to interact with the local community. If I ever need a reference for a business or want to help someone close by, this is the avenue for me.

Date of experience: December 20, 2019
Oregon
1 review
0 helpful votes
Follow Jean L.
Unfollow Jean L.
Share Review
Report Review

Confusion
December 23, 2019

I have been having a bit of trouble with the site. I have moved to a new neighborhood & am using the correct method. I have not been able to close the old neighborhood. I get notifications from the old yet cannot read anything but the entry.

Date of experience: December 19, 2019
Nevada
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Great way to communicate with neighbors in the community and find local service recommendations. It has also been great for my own personal business. Many of my clients have referred me to neighbors in their respective Nextdoor neighborhoods!

Date of experience: December 19, 2019
New York
1 review
2 helpful votes
Follow DAVE R.
Unfollow DAVE R.
Share Review
Report Review

We love it.
December 23, 2019

Easy to use.
Several platforms, computers, smartphones.
Informative.
Civic information.
Local police information.
24/7
Covers large area
FREE

Date of experience: December 19, 2019
North Carolina
3 reviews
2 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Good to know
December 23, 2019

Their are a lot of things that are informative on here, some not so much but for the most part it is.

Date of experience: December 19, 2019
Ohio
1 review
0 helpful votes
Follow Diana B.
Unfollow Diana B.
Share Review
Report Review

I do quite a few charity fundraising events in Hubbard and love having this site to let my neighbors know about them.
Also, a great place to hear about other local events and any trouble brewing.

Date of experience: December 19, 2019
Texas
1 review
0 helpful votes
Follow Juanita F.
Unfollow Juanita F.
Share Review
Report Review

Only thing about Nextdoor I highly detest is people being able to offer pets for free. I work at a shelter and know if times dogs being fed kittens. Also Texas has huge dog fighting problem.

Date of experience: December 19, 2019
Washington
1 review
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Share Review
Report Review

My friend needs work and has been able to pick up some odd jobs, I was able to invite the community to Cross Point Church for our annual Trunk and Treat. Love being able to connect with the People around you!

Date of experience: December 19, 2019
Laura M.
California
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Good communication tool for the neighborhood. I enjoy connecting with my neighbors. Thank you for the tool.

Date of experience: December 19, 2019
Tennessee
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

Awesome Nextdoor a Must!
December 22, 2019

I believe everyone should join Nextdoor.
Safety tips and alerts from police.
Shopping in your area plus others.
Neighbors giving or selling item(s).
Venue dates and places to visit.
There are really too many wonderful features to name.
Just Join Nextdoor!

Date of experience: December 19, 2019
Florida
1 review
0 helpful votes
Follow Jeff m.
Unfollow Jeff m.
Share Review
Report Review

A great business builder
December 22, 2019

Using Nextdoor enabled me to have a great deal of exposure and spend no money at all on marketing or advertising for my handyman business and the social applications are phenomenal to change your life go meet some new neighbors

Date of experience: December 19, 2019
Louise O.
Texas
1 review
0 helpful votes
Follow Louise O.
Unfollow Louise O.
Share Review
Report Review

I like that it is local.
December 22, 2019

I have met some interesting people through nextdoor interactions. I really like that these are people who live close around my neighborhood.

Date of experience: December 19, 2019
Texas
1 review
0 helpful votes
Follow Gayle K.
Unfollow Gayle K.
Share Review
Report Review

I like Nextdoor. I like keeping informed of both the good and bad events in my neighborhood and surrounding areas. I also like reading reviews about companies or handymen that have been hired and save that info in case I need it in the future. I like checking out the free item giveaways, and also things people are selling. Basically I like keeping informed.

Date of experience: December 19, 2019