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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 507th among Social Network sites.

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454
value
406
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returns
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quality
162

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North Carolina
1 review
86 helpful votes
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When I type in my first name, Shareefah, a message popped up that I must type in a REAL name before moving forward. This is my real name. You would think they would recognize names from all countries. I am from the United States born and raised in NC and was given this name by my mother and father. It is a common Arabic name. It has meaning and they still did not link it to being a real name and they did not allow me on the website.

Date of experience: November 13, 2015
Pennsylvania
1 review
87 helpful votes
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Nextdoor is a place where neighbors come together - to be jerks to each other and to report "suspicious" people. If anybody has a disagreement, they get to be harassed by people who know their name and address. Also, there are definitely the racists mentioned by others who exist in every Nextdoor neighborhood and who just talk about suspicious people who turn out to be people of different ethnicities that they don't like seeing walk through "their neighborhood". It is vile.

The site admins are ill-equipped to handle anything, and they let bully neighbors abuse the reporting policy to get people banned. Not a problem for me and many others because we were smart enough to see that and all the other issues happening and deactivated our accounts (also, you have to request that your Facebook data is removed manually by Nextdoor if you've connected your accounts, just FYI and again didn't apply to me but may to you).

It is also great for criminals to use, to get really good information (including name and address) on people in a neighborhood (and yes, you can get access to information outside your neighborhood and even an account in another neighborhood pretty easily) to use to commit crimes. Any criminal who can gather basic data right in front of their face already has enough to do very well using Nextdoor but a criminal who adds good social engineering skills could (and probably does) clean up in multiple neighborhoods!... as long as the criminal isn't an ethnicity that gets reported by the racists in all of these Nextdoor "neighborhoods". It isn't building community it is dividing and dangerous. Avoid this "service" like the plague.

Date of experience: November 11, 2015
Colorado
1 review
65 helpful votes
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Free Speech is SPAM
November 11, 2015

I wrote that I was afraid of guns because I come from a country without public carry, and I'm alarmed to see the amount of shootings. My comment was marked as spam.

Date of experience: November 11, 2015
Louisiana
1 review
75 helpful votes
Follow John J.
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This site gives the racists in the neighborhood a place to congregate. Whenever a "suspicious" person is the subject of an "alert," on the "Crime and Safety" section of the site, 9 out of 10 times it's about a person of color. What's worse is that the neighborhood "lead" does nothing to stop this obnoxiousness, nor does Nextdoor's HQ, in spite of the CEO's "feel good" blog posting about the problem: https://blog.nextdoor.com/2015/10/15/racial-profiling-the-opposite-of-being-neighborly/ And, if you have the gall to point out the problem, you can expect to be excommunicated from the site.

Stay as far away from this site as possible.

Date of experience: November 6, 2015
Florida
1 review
17 helpful votes
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Nextdoor provides a great platform for a community to communicate and share information and concerns. It is only as good, however, as the people who use it. If members are polite and neighborly, it is a fantastic resource. If people choose to be unfriendly or antagonistic, unfortunately that can ruin the experience for others, but it is not the fault of Nextdoor.

Karen Larsen, Gulf Landings, New Port Richey, Florida

Date of experience: November 4, 2015
Ohio
2 reviews
69 helpful votes
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Free speech is stiffled
November 3, 2015

As long as you agree with the hatchet man, your post is welcome. People who disagree with him have their posts removed or not posted.

Date of experience: November 3, 2015
Virginia
1 review
9 helpful votes
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Since Joining Nextdoor, I have chatted with a lot of my neighbors and we have traded a great number of referrals and information.

Great site to communicate with your neighbors!

Date of experience: November 3, 2015
Illinois
2 reviews
100 helpful votes
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What a SCAM
October 28, 2015

Don't do it Don't do it! What a bunch of dishonest, Lying scammers.
Depending on if you pay the local sponsor of Nextdoor to "promote" your business will determine if you even stay in the network. Accounts are deleted for no reason and some people are allowed to promote any or all of their business while others are harassed, Sent intimidating e-mails and then account deleted for doing the EXACT same thing as other people in the so called network who were allowed to promote themselves. This so called neighborhood network is a Scam from the top to the bottom. Save yourselves a ton of insults and aggravation and stay far away from these scum.

Date of experience: October 28, 2015
Florida
1 review
92 helpful votes
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ND has morphed into a site that only serves to divide and alienate the neighbors it professes to serve. Currently, our site is being torn apart by two 'leads' who have taken censorship to a new level. Posts are being deleted without cause or explanation. Members are being 'suspended' or removed altogether. And this is being done with the full support of the ND 'headquarters'.

I wonder if the venture capitalists who are presently funding the site are aware that half the residents are turning their backs on the site? Movements are afoot to boycott any and all sponsors once they begin placing ads on the site.

Date of experience: October 20, 2015
Florida
1 review
87 helpful votes
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This website is a CANCER for a neighborhood. It lets all the keyboard tough guys make false accusations, spread rumors, and stir up trouble, all because they didn't get their way at a board meeting. Instead of people coming together and acting like adults and discussing their problems, Nextdoor gives them a forum to bully, troll, and harass. If you want to ruin your community, join away. You will quickly see the nut jobs... I mean "leads" take over and ruin the way your community functions.

Date of experience: October 15, 2015
Washington
1 review
93 helpful votes
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If I could have given it no stars, I would have. One is being generous, Nextdoor in my unsuspecting neighborhood has completely devastated our HOA and any chance we may have had to be a real functioning community. Every HOA board has been destroyed within months, no property management company will even take our money anymore because something about this site and its supposed "rules" (which they don't follow but we have to) seems to bring the sociopaths out from under their rocks. And then Nextdoor makes them the leads. These are the people who put nails in tires, cut brake lines, call your boss to try to get you fired and patrol the neighborhood at night on their bikes. My daughter has been physically surrounded and threatened twice by these alleged adults who have appointed themselves the vigilante and morality police, all supported by Nextdoor. I warned everyone I know on Facebook almost two years ago. My advice? When you get that postcard or email from Nextdoor, don't shred it, burn it, or delete it and send it back to the hell it came from. If you are unfortunate enough to get roped in by this garbage, be aware that private messages ARE NOT PRIVATE. In fact, nothing on your computer is private. Read their policies -- they are brutal.

Date of experience: October 11, 2015
Virginia
2 reviews
80 helpful votes
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Nextdoor has proven that despite people like me that post factual information, if ones views or opinions incite anger or disrupt the happy go lucky sit around and sing kumbaya nature of the site they will delete your account or at least flag your posts for removal, as they have to me. Total BS that's more akin to a censored dictatorial organization run by incompetent egotistical morons. Great concept but absolutely horrible communistic management. Don't waste your time. Ironically, I'm a Licensed Community Association Manager, Licensed Real Estate Broker and Licensed Contractor and was voted by my community to be a community representative but the powers to be at Nextdoor, who lack any credentials whatsoever, deleted my account because my posts were "dominating" the site.

Date of experience: October 5, 2015
California
1 review
59 helpful votes
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My account was suspended because the volume of my moving sale/estate sale, was flagged and some old ladies accused me of running a flea market from my studio! Basically banned for having lots of stuffs! This site is good to locate a dog $#*!, some homeless, lost tampax. Gossiping, trash on fire, OMG every body there is an helicopter above my neighborhood... it's run like a russian gov site... based on nothing your suspended and don't you dare voicing what you think of the members and how the site is run... sad little site!

Date of experience: October 1, 2015
Illinois
1 review
76 helpful votes
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Nextdoor Control
September 26, 2015

The Nextdoor website was a good concept. However, there is never a response to questions and/or it takes an unduly long time to respond. Our neighborhood has a Nextdoor page and it has gotten out of control with some newer homeowners joining and thinking it is a site for personal posts that have absolutely nothing to do with the neighborhood, residents sending defamatory messages, playing juvenile games on the page against other neighbors, the list goes on. Unfortunately this is the world we live in--immature homeowners who think the world actually revolves around them. I would not use this site ever again unless you live in a subdivision with civil and mature residents. How much effort does it take to post something about one's neighborhood in a civil manner?
The lead person has to be able to deactivate accounts. If not, what is the purpose for maintaining the site? Seems like it might only be created to get personal information by the company. They have your complete address and name so what's in it for them?

Date of experience: September 26, 2015
North Carolina
1 review
109 helpful votes
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Our long standing neighborhood was hijacked by Nextdoor. Efforts to resolve this result in slick, canned responses from their 'support' desk. Their privacy policy has holes in it and I would caution neighbors to stay away from this vendor. Do your homework. This company in San Francisco cannot possibly be the solution for neighborhoods across the country. Many of our neighborhood leaders joined Nextdoor initially to test the site and all of us have since de-activated. We have our own neighborhood centric network and trying to rid ourselves of this company.

Date of experience: September 13, 2015
Maryland
1 review
5 helpful votes
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I highly recommend this medium, it is a great resource to share emergency news (ie.: missing pets, bears in the neighborhood, theft alerts, odd jobs, yard sales, free stuff, block parties, etc.). A neighborhood is safer when its residents care and keep an active neighborhood watch.

Date of experience: September 9, 2015
Nevada
1 review
123 helpful votes
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Absolutely hate Nextdoor
September 3, 2015

Sounded good, but it's just a waste of time. The "moderators" only want rose colored, happy posts praising the HOA and property management and making all nice. If a thread is in any way questioning the HOA board and the way money is spent etc. the moderators shut the thread down. I absolutely hate it. I also had my suspicions confirmed that I really dislike most of my neighbors and will be leaving the community at my first opportunity.

Date of experience: September 3, 2015
Washington
1 review
10 helpful votes
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Serves a great purpose
September 3, 2015

Great idea. Sharing resources and information. A few members use it as a soap box, which is actually against the guidelines. I can put up with that in order to have all the other good information. All the low ratings are more indicative of the people using (abusing) the site, not the site itself. Our NEXTDOOR neighborhood has grown by leaps and bounds and the information shared is very useful.

Date of experience: September 2, 2015
Washington
1 review
44 helpful votes
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What is a neighborhood?
September 1, 2015

A couple years ago I downsized to a new neighborhood, one that is a combination of young families and older/retired folks -- mostly the later. My wife and I quickly found that most people in the neighborhood were interested in things that would help them get to know each other better. We did two things: a) occasional impromptu "drop-in" get-togethers on Friday afternoons and b) a Nextdoor "neighborhood" for the properties in our HOA. For many in the 'hood I had to assure them that Nextdoor wasn't some social media scam and that the only people who would see postings would be "us". My coaxing worked and soon I had a good percentage of the neighborhood signed up. Our neighborhood is in a more rural area, though, with many houses nearby that aren't technically in the neighborhood -- some of which are occupied by people that are known and considered neighbors. On several occasions I asked to have one of these properties added to our Nextdoor "neighborhood" and each time there were serious problems. Nextdoor defines a "neighborhood" as a collection of nearby properties. When a property is added to a "neighborhood" this act automatically also includes any other properties that are sufficiently nearby (on the same street, for example). This is a purely technical definition that ignores the social aspects of a neighborhood as being a collection of neighbors. The folks at Nextdoor refuse in practice to acknowledge this in any way and insist on including properties in "neighborhoods" that are effectively unrelated to the neighborhood and with occupants that are completely unknown. For those who might be skeptical of social media already this is a deal breaker. They don't trust the site and won't use it. Sad, because Nextdoor had such promise otherwise.

Date of experience: August 31, 2015
Ohio
1 review
4 helpful votes
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Using this to help lift our neighborhood to a better more organized collective power for change in our city. Started a group to organize desired changes into an agenda to present to City Council Meetings. Looking into organizing a neighborhood challenge for aesthetics, like most improved property, like landscaping, flours, upgrades, etc. Also a local outreach group is on the drawing board to help those locally who may not be able to do alot for themselves, like the elderly, handicapped, etc... to lend them a community helping hand. :) Very useful tool!

Date of experience: August 28, 2015