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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Texas
1 review
6 helpful votes
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Rebuild Texas Roofing
October 17, 2016

I just got my new roof this week. I could not be more satisfied. I would highly recommend this company as they provided outstanding customer service and an excellent roof. I love my new roof.

Date of experience: October 15, 2016
California
1 review
14 helpful votes
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Censoring by leads!
October 15, 2016

Here's my most recent pm to the lead:

Lisa, just found this. Once again, you and or Kimberly have avoided the content you judge worthy of censoring. Kimberly originally said to delete my last thread, that morphed into a mandate to combine all my threads and now it has morphed in you closing my threads. Then you accuse me of "using some powerful words"? Good grief. All you or Kim has done is not provide one ounce of proof as to what your decisions are based on, rather just keep accusing with no proof of the accusations.

You simply tell me to read the guidelines. Well, I did. I haven't soap boxed, unless of course, you think replying to a post directed at me is using a "soap box". I haven't used ALL CAPS... oh please, my little bit of capping is no different than anybody elses.

You accuse me of "powerful words" when I can't get a specific answer on anything, just generic replies that reveal nothing as to your decisions. Gee, wonder why? What am I left with to consider. Subjective censoring? Personal bias?... as to what is really going on here?

And, here's some "powerful words" from your lead Kim on my threads:

"Measure B FACTS behind the claims
Don Noakes from Burbank Media District East · 1d ago
Kimberly King-Burns from Burbank Media District West · 1d ago
I'm just tired of all of the various delays, whether NIMBY neighbours or otherwise: "

"Truth behind Measure B: what's really going on.
Don Noakes from Burbank Media District East · 1d ago
Kimberly King-Burns from Burbank Media District West · 1d ago
In my experience with burbank city council, i take a good long look at anything that dr. gordon opposes... and inevitably take the opposite tack. From the national guard armory winter shelter to many other community issues, he has often been on the wrong side of history."

"Kimberly King-Burns from Burbank Media District West · 1d ago
I can certainly see why the good doctor is popular: he almost always says *no* to anything that requires an expenditure of any sort, whether allocated or sought via taxes;-)"

Yet, she tells me to shut it down.

I get what's going on here. It's too bad it has to be this way.
BTW, other's used very powerful words at against me and others on these threads. I can't be responsible for their actions either.

I've been posting for decades and I've seen situations like this before. Now, I have to do what I do in situations like this. Good Day.

Date of experience: October 15, 2016
California
1 review
24 helpful votes
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Obviously it seems like RIPOFF organization trying to harvest information from unsuspecting tenants. I am not sure how they got my number but then they demanded more and more information. It sounds very suspicious.

No contact number and no one to talk to very suspicious.

They sounded so weird.

Date of experience: October 11, 2016
North Carolina
1 review
27 helpful votes
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My subdivision and the one next door are considered one community. The neighborhood right next door has a bunch of bullies who are always making accusations about other neighbors and their children. One of the women is just a renter and really stirs $#*! up. In one thread they posted about someone riging doorbells in the middle of the night and said they hoped they didn't accidentally shoot a neighborhood teen because if they get a ring in the middle of the night they are answering the door armed. Ok I get it but these women are constantly bullying and accusing neighbors. As a mom of a teen I feel lie I could be accused and I live in the neighborhood nextdoor. They get real nasty if you disagree with them. I hoestly wish I never joined. My subdivision is very peaceful and this is makin me very nervous of the crazies a block over, with their mob mentality.

Date of experience: October 10, 2016
Georgia
1 review
47 helpful votes
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Do you enjoy big brother watching over you and telling you how and what to think? Do you enjoy censorship? Do you want to fight and argue with your neighbors? Then this is the website for you.

Neighborhoods have been doing just fine without your disservice and ulterior agenda.

Date of experience: October 6, 2016
Washington
1 review
30 helpful votes
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The "leads" hold absolute control. They censure whatever doesn't fit their less-than-factual world view (Leads are the "victims" even when the court system says they are bullies). In our neighborhood (Fr... A...), this is a site for agenda and cyber bullying in general... and Next Door is apparently complicit.

Date of experience: October 6, 2016
Florida
1 review
11 helpful votes
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Nice but needs help
October 5, 2016

Ok. Loved it for a little while. Buttt. Many shortcomings. Mainly it is not monitored or maintained. This classifieds live forever. Impossible to contact posters. Just very weak software. But it serves a purpose.

Date of experience: October 4, 2016
Florida
1 review
40 helpful votes
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Most leads are agitators rather than moderators! Be warned, if someone does like a proposal, word or sentence when you post something, you get scolded, berated or your post(s) gets removed... This is worst than the famous Condo Commando syndrome. You try to post something about your neighborhood to help or warn your neighbors and "BANG", all the goody two shoes and nervous politically misinformed come out of the woodwork to attack you. Sorry but my understanding of this site was neighbors helping neighbors and not a platform for personal views. AGAIN another game of humans acting like humans at their best!

Date of experience: September 30, 2016
Texas
1 review
41 helpful votes
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Leads are only allowing what they want to, with no regard to guidelines. They appear to have all the power to sensor subjects for true conversation, and NextDoor management will not take any action on the Leads, no matter what.

What makes it thousand times worse is that the Leads are not elected, they are just the first people to sign up for this role.

Because the comments stay 'hidden' so to speak (not in public), neighbors show their worst side by inappropriate commenting.

STAY AWAY AT ALL COSTS!

Date of experience: September 25, 2016
California
1 review
36 helpful votes
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Majority of the leads here in Cupertino CA. Have regularly abused their powers of being a lead... Shamelessy promoting their own agendas and deleting and banning anyone who speaks out not in agreeance with their views.

Leads have allowed profiles proven to be fake to flourish.
Just recently some leads tried to solocit 75K in donations towards their own appeal trial since two superior court judges ruled against the iniative they authored and shamelessly promote non stop.

Leads have modified neighborhood boundaries to fit their own agenda.

Nextdoor support is a joke and has ignored multiple complaints by members including myself and just recently my account was terminated after sending an email to nd support asking why this behavior is allowed to continue unchecked.

An employee by the name of Bobak has never replied to any of the compliants sent to him.

I have 450+ screenshots compiled to support my allegations and will be delivering my dossier to multiple media outlets.

FYI... Nextdoor is a front for data collection of real estate under the guise of being a helpful tool to our communities.

I also have created a survey to allow others to share their experiences... Please share so I can include in my report.

https://forms.typeform.io/to/pXYmLTk9Qm

Date of experience: September 25, 2016
California
1 review
38 helpful votes
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I have been on Next door for a year now. I have had nothing but negative experiences. I have maintained a low profile and never confrontational. But still have experienced and witness such bullying by the leads. They incite billing and negativity, which is not how a lead should behave. I have made several complaints along with others to no avail. They simply do not care.

Date of experience: September 23, 2016
Texas
1 review
18 helpful votes
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Our Point Venture, Texas neighborhood lead Janice Cox has been a nazi about anyone promoting anything in our community website yet she gets to promote her website, members have complained to Nextdoor.com many times about her conflict of interest and abuse of her position but they don't care, luckily most of the neighbors think Nextdoor is a joke and dont take anything they see posted on ND seriously but come on! You can see pictures of her promotion at www.pointventure.co (not dot com) Gotta love small town news!

Date of experience: September 19, 2016
Texas
1 review
31 helpful votes
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I received a card in my mail to sign up for nextdoor and I had seen who was the neighbor hood LEAD for my era I was horrified to find out it was Mr Chad S. I did a back ground check and found out he had a criminal record for assault and DWI and other convictions and I was talking to my neighbors about this person and I had also found out allegedly that he is the neighborhood drug addict so i was told allegedly. Thats not some one that I want to deal with or would want to share my private information with. Nextdoor should do a back ground check before letting some one be a lead for any neighborhood. This is a horrible service I don't recommend Nextdoor for any neighborhood

Date of experience: September 19, 2016
California
2 reviews
17 helpful votes
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Let's take into consideration we don't know anything about the leads other then they did something fantastic in the community. Now let's look at the fact there could be a convicted sex offenders trolling everything people post in their neighborhood. Now I researched the leads and I didn't find any RSO, I did find one lead is is old likes 18 year old gay porn. Every right to view legal porn, but is this what you want to know about lead? Think again about who is watching you in your normal everyday life.

Date of experience: September 17, 2016
California
1 review
22 helpful votes
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Our neighborhood leads - let's call them "G. M." and "C. A." certainly have a power trip with being the neighborhood leads. They pipe in on each thread that is controversial and add their 2 cents or shall I say 25 cents or 50 cents.

Oh my gosh - if you disagree with them, they will instantly remove your post and then most likely follow up with a dissertation of the "guidelines" to show that they have power over YOU. They are bias, "know it all's" who most folks can't stand in the neighborhood and rarely "thank" them for their replies. Every neighbor I know, and there is a lot, just laughs at them. Another lead in the neighborhood is done with NextDoor due to these two clowns.

G. M. Will latch onto a theme within the post and twist it around and go off topic and vomit his liberal views and shove them down your throat. C. A. Will bully you from her couch and slam you in a private message if she doesn't agree with you. She loves to consult with a dictionary to put out her BIG words and make herself feel important and smart. They will often like each other's post so they can validate each other.

NextDoor needs to tighten up the guidelines for who a lead is? When to remove a lead from their role. Better explain how a lead is actually selected. Have some sort of QA mechanism within to monitor these leads and their activity. At this moment, they seem to have all the power and live within their own kingdoms.

We live in a democratic society and these leads should have a one year term and then the neighborhood should vote in a NEW LEAD! Come on Nextdoor - listen to the audience you are serving.

Date of experience: September 17, 2016
Florida
1 review
7 helpful votes
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I am the lead for my neighborhood and I was cautious about it at first but it has worked well for us and we have been able to communicate quickly and get things done to make our neighborhood safer. As the lead, I have become the "moderator" and it is a skill set I use in my work as well, so perhaps other neighborhoods don't have "leads" with that skill set and problems escalate? The Nextdoor is a great tool, but like anything else, it can be misused in the hands of a person who wants to be a bully or gets satisfaction from the platform it gives him or her. I recommend the site and can only say good things about the results from my experience.

Date of experience: September 12, 2016
Florida
1 review
31 helpful votes
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Unsafe
September 10, 2016

I recieved threatening messages from the lead for asking a question regarding standing water in a retention pond. Not only was I verbally attacked by the lead and all the old biddy's, who made the middle of an intersection into an illegal park, I started to recieve threatening emails from the Lead! I contacted NEXTDOOR and filed a complaint. They did nothing to her. I have since had damage done to my car! Going to speak to an attorney for the site not being safe and no disciplinary action was taken! She is still threatening people!

Date of experience: September 10, 2016
California
1 review
50 helpful votes
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I WISH I NEVER JOINED
September 9, 2016

Women - don't let your neighbors know your name or address, period. You can't even delete the account - only deactivate it. Some serious, horrible, power hungry idiots who privately threaten you at the slightest sign of offense, even in the absence of offense.

Really, really awful. I wish I never joined and I hope no one managed to screen shot my contact info before I realized it was PUBLIC.

Date of experience: September 8, 2016
Colorado
1 review
32 helpful votes
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Humanity at its worst
September 8, 2016

This site does not support free speech. If you disagree with a post, another member can flag your comment as inappropriate. As far as I can tell, there is no recourse other than to private message the "leads", which is worthless.

Date of experience: September 8, 2016
California
1 review
41 helpful votes
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SECURITY ISSUE
September 8, 2016

When you sign up the default is to display your COMPLETE address! You are never told that this is the case, unless you happen to click on your profile and even then you have to look for it. Horrifying. Don't join, very creepy folks on here looking for information on you... I got some weird messages I couldn't track down. All bad.

Date of experience: September 8, 2016