Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Nextdoor

Nextdoor

1.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Nextdoor?
grey stargrey stargrey stargrey stargrey star

Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

We monitor reviews for authenticity

Texas
2 reviews
48 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

Joined a while back and had no problems until the Lead changed. She would not moderate posts and let threads deteriorate into name calling, trolling and bullying. Completely biased in her own politics and deleted posts on neighborhood issues she did not agree with. She refused to follow Nextdoor Guideline in posting attacks of me and others.

Nextdoor is not going to survive and make money on advertising when neighbor's delete their accounts. I wouldn't be surprised if they get hit with some libel/defamation lawsuits. I am considering it.

Date of experience: August 30, 2016
Virginia
1 review
39 helpful votes
Follow Sandy W.
Unfollow Sandy W.
Share Review
Report Review

Bullies roam freely
August 30, 2016

First of all, this scam of an idea uses all your private info to make a buck or two. However, the biggest problem of all is that it is a place for neighborhood bullies to make control grabs and then try to control people who disagree with them. It is a joke. During my short-lived membership, I watched innocent people get badmouthed and banned by people who badmouth freely. I went to several review sites and read all the horror stories. I am done.

Date of experience: August 30, 2016
Minnesota
1 review
17 helpful votes
Follow Beth J.
Unfollow Beth J.
Share Review
Report Review

Used it in our community to find babysitters, crime watch, neighborhood yard sales, lost pets, many other events in the community. Town meetings etc.
Don't let these reviews from California scare you from trying this site. Not all communities are like that.
It worked great for us and honestly I am surprised to find any negative reviews.

Date of experience: August 23, 2016
Tennessee
1 review
42 helpful votes
Follow Anonymous N.
Unfollow Anonymous N.
Share Review
Report Review

Political Nazis
August 21, 2016

Don't go into this site thinking you're going to enjoy being there. It's great as long as you don't defend yourself or your neighbors when the Nazis harass and belittle you with their bigoted remarks. Without warning, you will be removed from this site after being subjected to slanderous, bigoted statements by 'leads', the moment you defend yourself... White Bridge neighborhood in Nashville, Tennessee is awful. Absolutely awful

Date of experience: August 20, 2016
Ohio
1 review
43 helpful votes
Follow C R.
Unfollow C R.
Share Review
Report Review

The app if used for its intended purpose would be great. I agree with many other reviews on here that if you have a different view than the majority you will be ripped apart. A neighbor started a post about my family and when I asked the lead politely and respectfully to remove it due to all the stress it was causing, he flat out said no. The next door moderators refused as well. Stay away from this vile nasty app... You'll save yourself a lot of misery from dealing with nasty mean people.

Date of experience: August 20, 2016
Florida
1 review
42 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

I was apparently removed from the Nextdoor site-I was verbally attacked by an irate property owner who didn't like my asking questions about his property-and then attacked by a friend of his who then "flagged" me-after she land-blasted me and tried to tell me what to talk about on the site-completely unfair--but oh, well, I can live without!

Date of experience: August 19, 2016
Texas
1 review
33 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Nextdoor Nazis
August 18, 2016

It is absolutely shameful that in this day and age a municipality would encourage its citizens to join this site, when its leads - who might have close ties to high-ranking city officials - have the ability to use Nextdoor as a tool to control the message through censorship, all the while hiding behind the American flag and Christian crosses.

Date of experience: August 18, 2016
Virginia
1 review
53 helpful votes
Follow Kelly R.
Unfollow Kelly R.
Share Review
Report Review

Disappointing
August 16, 2016

I think this app is a great idea, unfortunately it made me realize how much I really dislike my neighbors. I can't believe how many of them are so mean and negative. And if you disagree with a post, lookout. You will be bullied and may even have your comment deleted by the neighborhood bully in chief.

Date of experience: August 16, 2016
Texas
1 review
45 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Share Review
Report Review

Because of some complaints from people with certain political views, Nextdoor has shut down posts from those with other views. Funny thing is that Nextdoor ignored those people who used profanity, were nasty and insulting but just shut down those who were polite but had different political views. Nextdoor has a liberal agenda and is out to get your private info and sell it to advertisers. By the way: if you complain about the issues with Next-door to Next-door, Next-door will take it out on you and "punish" you, instead of resolving the issue. Definitely not an pro-American way of life site- very un-American!

Date of experience: August 7, 2016
California
1 review
52 helpful votes
Follow Cassie T.
Unfollow Cassie T.
Share Review
Report Review

Diabolical!
August 7, 2016

This site has become the most damaging and dangerous communications tool I have ever experienced as an Association Manager. A few residents who are angry at just about everything have taken over the site and rant endlessly about the board of directors, the manager, and what happens in the association. They have completely torn apart a wonderful community and have taken control of the site.
The Nextdoor Supervisors do not actively enforce their own code of "neighborly" conduct which allows the leads to get away with turning a blind eye to the hostile, negative posts.

Date of experience: August 6, 2016
California
1 review
46 helpful votes
Follow Sinclair G.
Unfollow Sinclair G.
Share Review
Report Review

Our community created a site a few years ago to get away from another that had vitriolic attacks on neighbors. The Nextdoor site now exceeds the former one in uncivility, disrespect for others, specious lies, defamatory and libelous remarks. Actually I hope ours stays up a little longer as our association attorney needs to get all of the names and comments down.

Date of experience: August 6, 2016
Ohio
1 review
49 helpful votes
Follow petunia l.
Unfollow petunia l.
Share Review
Report Review

Privacy concerns
July 31, 2016

I think it's ridiculous you have to use your own name along with your address. What is there is a creep on their? Then they know where you live! What if you post suspicious people and the suspicious people are your neighbors and their is retribution? Ridiculous.

Date of experience: July 31, 2016
Alabama
1 review
32 helpful votes
Follow al m.
Unfollow al m.
Share Review
Report Review

If your nextdoor neighborhood has members who have to be right and have to have the last word and if you disagree with them,... you can banned from the nextdoor site

This is more so if the members you disagree with may be friendly with the admins

Date of experience: July 28, 2016
Colorado
1 review
11 helpful votes
Follow Jan D.
Unfollow Jan D.
Share Review
Report Review

Love it
July 27, 2016

This website is really great to know what is going on in the neighborhood, to get cat sitters, if there is a crisis (our gas went out for 3 days in sub zero temperatures), to be alerted of crimes in the neighborhood, or even simple things like needing a recommendation for a plumber and/or what were the cop cars doing on our street? I highly recommend it.

Date of experience: July 27, 2016
North Carolina
1 review
5 helpful votes
Follow Hank W.
Unfollow Hank W.
Share Review
Report Review

Map Problems
July 27, 2016

I can't see our members on our site map. What can be done? Is it windows 10? If it is, are the problems being taken care of?

Hank

Date of experience: July 26, 2016
Oregon
1 review
6 helpful votes
Follow dohnie h.
Unfollow dohnie h.
Share Review
Report Review

Norman came and cleaned up my blackberries and trimmed my trees in a very prompt and timely manner. He did a great job and I even gave him a tip. His bid was very cheap to other companies I called to do the work.
Norman's quality lawn care
*******596

Date of experience: July 24, 2016
California
1 review
31 helpful votes
Follow Alice S.
Unfollow Alice S.
Share Review
Report Review

A invitation was sent out announcing a garage sale with my name on it. I know nothing about this and am upset that this was done without my authorization. This is a unethical use of security.
Alice c.

Date of experience: July 22, 2016
California
1 review
42 helpful votes
Follow Private P.
Unfollow Private P.
Share Review
Report Review

I was libeled by a disgruntled neighbor who gave out my address, name and other identifying information, NOT just in my neighborhood but to the 12 surrounding neighborhoods! I didn't even know about it for 2 weeks! The Moderator actually suggested for people to photograph me and post it to the site! All of this, completely without basis and a blatant invasion of my privacy. The post violated NDs own rules yet was allowed to stand until someone flagged it and advised me of what had been posted! I contacted ND, the post was taken down but I wasn't even given an apology. When I asked what action was being taken toward the people who promoted this, I was told they couldn't tell me due to privacy concerns. WHAT? My privacy can be violated, libelous and tortuous accusations can be made, unchecked, BUT you wish to protect the privacy of the accusers? This site promotes harassment! I am considering a lawsuit.

Date of experience: July 22, 2016
Texas
1 review
45 helpful votes
Follow Vicki L.
Unfollow Vicki L.
Share Review
Report Review

I am a founding member and lead. At this point I will no longer encourage new people to join because of a bully lead in a nearby neighborhood. I spent several days of MY time in an attempt to have this person removed to no avail. I am embarrassed to have my name associated with them and if I had not started the whole thing in my own neighborhood I would deactivate my account. I feel I am stuck. My neighborhood is never a problem, our members are considerate if not absent. Unless there is an issue with members in my neighborhood (which is very rare) there is no point in being a lead on this site.

Date of experience: July 17, 2016
Georgia
1 review
36 helpful votes
Follow dd d.
Unfollow dd d.
Share Review
Report Review

Incredible! They actually have people set up to read through your posts. These people are not the brightest light bulbs on the tree, so they make judgment calls based on who they like and why, then delete your posts or replies as they see fit.

Date of experience: July 14, 2016