NextdoorReviews 3,037

If admins were not affiliated with the neighborhoods the app would be infinitely better. As it is now, biased administrators allow and help create dangerous and hostile environments. We have a group of residents that typically band together and practice little restraint with what they post, including profiling, criminal accusations with no proof, pictures of individuals because the thought they "looked suspicious" and just general whining and nastiness. Unfortunately, the admin approves of their methods and this does not create a strong neighborhood. Because this one group is permitted to post and bully the rest of the neighborhood, it creates suspicion and animosity.

On the plus side, this app will definitely let you know whom to steer clear of in the neighborhood.

Nextdoor allows strangers to verify accounts for others who live in the neighborhood. I asked Nextdoor 6 times in 6 different emails to tell me who verified my account and they refused to share that person's name. They are more concerned with that person's privacy than my privacy, and my right to choose whether or not to participate in the service. I would never use Nextdoor for these reasons. Plus, there is no way to actually speak with a senior level manager, they do not use the telephone - it's only emails and replies and responses can take many hours, days.

I joined NextDoor and for the most part find their discussions pretty informative, and useful, especially information about suspicious people in the neighborhood. In my town of San Jose, the SJPD is heavily understaffed, and the thieves have been taking advantage, burglary is up almost 400% here. Next-door is trying to provide a decent platform, but as soon as I could see that this was a great tool for savy criminals, I started to question the use of using our real names and address or street name. I feel that one who wants to find out specific info on a neighbor, by joining the network, one is actually making themselves more vulnerable to identity theft, or a target for burglary. Some people who want to join and meet others, may share too much info about themselves on their profile, welcoming criminals to profile them. I changed my last name and within a day was reported and kicked off. I miss the forum, but I value my identity and want to keep my family safe.

We had a very complicated expansion project where we had multiple parties involved: the owner of our building (whom we rent from), the city, and many different architects and engineers. When I first met Darin I felt that he was a trustworthy individual and I wanted him to help me accomplish this project so that I could keep focused on running my business. As we moved forward on the project the city proposed many hurdles that we think we should of been able to get around rather easily. However, much to our surprise dealing with the city of Charlotte and building is quite difficult to say the least. The city somehow turned a $117,000 project into a $256,000 project because of all their wonderful codes and regulations. Long story short the owner of our building agreed to pay for a portion of this project and unfortunately he didn't personally know Darin from Metrogreenscape. As a result he wanted to use his contractor. So we had to switch contractors in the middle of our project. As you could image this is never an easy change because it gets hard to draw the lines between what has been completed and hasn't been completed (Much of the initial work was completed on paper and had many hours intertwined into the project). Luckily for me Darin and I had a good working relationship and we worked together to come up with an agreeable figure that we could both agree on. Wished we could have just kept moving forward on the project with Metro but that was out of my hands. All in all Metrogreenscape was a good contractor and fair in their dealings. John

Maybe we're lucky here in Seattle, but I think (for the most part) my neighbors on Nextdoor.com have been super helpful, and warmly welcoming. I'm generally proud of our neighborhood and city, and the open dialog enabled by Nextdoor has made a me feel more connected to the issues that affect us. The overwhelming majority of conversations have been civil, questions have been answered quickly, and neighbors are more than willing to help and support each other.

However, based on the reviews here, I think you are talking about another website entirely.

One of the reasons I continue to invite people to try Nextdoor (via the free postcard service) is that I believe that coming together as neighbors in our communities can help our society and our country to heal its wounds. It's not hard to imagine a world where we treat each other with respect, whether or not we accept or understand all of our differences. On Nextdoor, we have the opportunity to create a community, or destroy a community. I'm glad to see it's working better in Seattle than it appears to be elsewhere.

I was "invited" to join this site by a neighbor, one I like and our daughters are friends. I thought, "hey, I'll give it a try". WRONG CHOICE! Immediately when i get on, I see a post that was actually of a siting of my own dogs who had gotten out that morning, and were running the neighborhood. Some people took that post as a forum to insult me and my family's love for our animals, calling us bad pet owners and we should be fined, let animal control get them, etc etc. Real neighborly, right! When I replied back and thanked those that had helped us find them before and let the other people know that their comments were not necessary. But I noticed, those same people who were insulting me were doing the same on other peoples posts that were looking for their dogs. So, I stood up for all of us. Well, that went nowhere, and soon I was being attacked and accused of not being neighborly and stand offish and that they were only trying to help.

Keep your friends close, your enemies closer, but your neighbors FAR FAR AWAY! Needless to say, I deactivated after less than 24 hours on that site. I don't have the time or patience for bullies, even if they do live in my neighborhood. I am fine with knowing just the people on my immediate street, and then meeting those others that get the pleasure to encounter my spoiled rotten boy dogs that have an artistry for escape.

I belonged to Nextdoor for almost one year and finally got bullied into leaving. I tried flagging the posts that were degrading, nasty, and falsely accusatory. But nothing ever came of any flagging actions. Several of them men virtually started hounding me because of my reports and accounting of the lack of local policing of criminal reports in our local neighborhoods. The level of nasty and degrading posts that were made about me were digusting. After flagging the posts, nothing happened. I got so disgusted and humiliated that I deactivated my account. Not worth it!.

First of all, the company knows about these problems and much more yet does nothing to address them as long as they can keep generating money from ads.

Censorship abound as does threats made to silence people. Due to a spike in crime at the time I was a member in Norfolk VA, people were upset that the local police were not doing anything about the crime after the fact in some cases. Victims and neighbors who came forward with video of the crimes being committed were told by police that they could not use the video.

People in our ND and linked/extended groups were upset and voiced their frustrations for the most part in civil ways. The leads and a few of their loyal followers made threats to silence people.

One of the leads claimed to have connections with both the police and local newspapers and reporters. She made treats of turning over the names and addresses of people in ND complaining to the local press for a story about people who hate the police.

She also offered to turn over the posts people had made about the police to the police. Why? The implied threat was so the police would know who they really didn't need to rush to help.

Besides that, linked/nearby NextDoor groups in my area were used to advertise the businesses owned by the leads. The most laughable was an organic cleaning service.

Think of the worst click of neighborhood busy-bodies, bitter retired people with no life and a desire to meddle in yours, and you have the foundation of most of the NextDoor groups.

Due to the horror of a Homeowners Association issue in Oxnard, CA, many of us (myself included) have been locked out and kicked off for disagreeing with the HOA issues promoted by the lunatics ripping apart our neighborhood, "leads" who somehow convinced nextdoor.com that they were serving the best interests of the community. These have been the MOST vocal, MOST inflammatory residents, yet nextdoor has allowed this to happen. It's actually insane. Bad business nextdoor, very bad.

Your lead will determine what is considered "soapboxing", "acceptable" and "not acceptable". For example, someone complaing about homeless and calling them nothing but theives, crimials and junkies... that's okay. Complaining about actual, news vetted and qualified excessive force by the police in YOUR neighborhood (yea, it's a "mixed neighborhood"... 90% white) that's apparently "Soapboxing", especially if you're white. Saying you should arm yourself and go out and confront homeless picking through your trash... that's okay, of course (ps, that's instigating violence by the way). Saying that armed confrontation is wrong and we need better solutions for the homeless rather than shooting them... that's "soapboxing". The discussions are judged entirely by the political views of the "lead". The fact that the city council instituted multiple reforms after a homeless guy was shot 13 times (which was considered soapboxing), is completely beside the point... this is Nextdoor... you shouldn't upset the forum... This makes it at best a watered down version of craigslist want adds for garage sales and at worst a one sided forum only for those who agree with the general political view of their neighborhood lead,

I joined, and within a week had concerns about identity theft and use of my personal information. So I wrote them a very nice note, asking for help with my Profile. They wrote back, insinuating that I was somehow trying to evade their policies by not letting my true identity be known, and they had disabled my account.
They also have a "credit" system where someone who I don't even know, apparently gets credit for inviting me. However, I never received any invitation from this person, do not know them, and would never have responded to their invitation. I had joined Nextdoor because a completely different person told me about the site. Yet, Nextdoor refused to correct the incorrect credit they had given this other person.
In short, no, I cannot recommend Nextdoor, because it is too prone to identity theft concerns, and when I asked for help to secure my identity, instead of responding positively to my concerns, they disabled my account! The icing on the cake was for this mysterious neighbor, getting credit for inviting me, and I could care less about Nextdoor anymore. Anybody in my neighborhood who knows me, that I want to be friends with, already knows me, and if someone new moves in, I will be sure to knock on their door in person and check them out.
PROTECT YOURSELF, avoid putting your personal information out there for possible theft on yet another social media site!

We once lived a real community and village atmosphere neighborhood now it's neighbor against neighbor. Nextdoor the slogan should "let the hate begin". What started out as a useful tool has now brought out the bullies. The Leads are the root of most our problems, one young man offered to help transport Christmas for free, his post was deleted only because he was Hispanic. There are also people posting who do not live in our neighbor, members who are posting from the grave and a large number of bogus names being used. Long term this will be affecting our property values.
SHAME on NEXTDOOR for not taking control and enforcing their OWN guide lines.