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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Washington
1 review
42 helpful votes
Follow Lynne D.
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Transferred from Streetlife and lasted a day. Did not feel comfortable with not only my address being published but also a map to identify where it was. I also didn't like the fact it was such a micro community much preferred the wider local community that encompassed the surrounding districts of my town. Strangely enough I do venture out across my border! Come back Streetlife you were brilliant.

Date of experience: February 10, 2017
Arizona
1 review
33 helpful votes
Follow Layton J.
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Person on Nextdoor admitted that people were printing conversations and watching all neighbors posts. A complaint was filed with ND they then made this this person a lead. This app only makes it easy for people, HOAs, and cops to stalk and track neighbors. If you have people in your neighborhood with alterior motives this app is not for you. I came away completely disgusted. Other than that it's your neighbors selling their junk and complaining about drivers and dog poop. Worthless

Date of experience: February 10, 2017
GB
1 review
47 helpful votes
Follow Christine P.
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If you are happy for your full name and address - house number and road name to be made public WITHOUT YOUR PERMISSION - go ahead and join Nextdoor.
So very sad Streetlife sold out to this organisation.

Date of experience: February 10, 2017
GB
1 review
43 helpful votes
Follow Auly B.
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Unless of course you want to make yourself and your family and your home vulnerable (as is your right). Likely illegal - should be shut down.

Date of experience: February 10, 2017
GB
1 review
35 helpful votes
Follow Craig H.
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Shocking- don't bother
February 10, 2017

To show full names and addresses without permission is totally out of order. To say they are not viewable to the public is wrong.
Really is a joke of a site

Date of experience: February 10, 2017
GB
1 review
43 helpful votes
Follow Shirley S.
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Streetlife asked everyone to verify their addresses either by supplying bank card details or through a code sent by post. Clearly we all realise now that this was for the impending takeover/buy-out by America's NextDoor. On verifying my new Next Door account, I also noticed, like many others, that my full address was published by default, not a partial address. I was also put into a more localised 'community' of 30 people/neighbours rather than the wider community offered by Streetlife. I received a long, detailed response from NextDoor about privacy - addresses are only shared with your neighbours (or rather 'neighbors'), you can change your profile for your nearest of nearest neighbours, block who can see posts etc - but even so, they still shared my address with the 30 or so people in that group without my explicit consent. I liked Streetlife for its simplicity and good nature. NextDoor simply isn't my cuppa tea. Believe it or not, we talk to our nearest neighbours! It was the wider community approach that I liked about Streetlife which isn't replicated by Big Brother Next Door. Like others, I've deactivated my Next Door account due to trust and privacy issues.

Date of experience: February 10, 2017
GB
1 review
43 helpful votes
Follow Stewart R.
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So Streetlife sold out to Nextdoor and as a result have misused our personal data by breaching the UK DPA on many counts. I would urge anyone who finds themselves on Nextdoor to deactivate/unsubscribe as Nextdoor's only real motivation is marketing by sharing unauthorised data. On this basis I would also not trust their ability to keep your data secure, so if you happen to use a common password now might be a good idea to change it, at least on Nextdoor's web site

Date of experience: February 10, 2017
GB
1 review
35 helpful votes
Follow Jim W.
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The format of this site compared to Streetlife or the like is truly awful and potentially quite dangerous. I am very aware of the problems that can be caused inadvertently on social media platforms. This setup is very dodgy from so many angles. I deactivated my account the minute I changed over from Streelife and realised how this operated.

Date of experience: February 9, 2017
GB
1 review
28 helpful votes
Follow Irmgard H.
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Please sign this petition which is UK specific but is a start to stop sites like this one from users controlling their personal information.

http://you.38degrees.org.uk/petitions/stop-Nextdoor-com

Thank You

Date of experience: February 9, 2017
GB
1 review
35 helpful votes
Follow Imelda K.
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I too was passed on from Streetlife to Nextdoor a few days ago and was horrified to find my full name and address details out there for all and sundry to see. I wrote to them on 4 occasions over the past few days to ask them for an option to "hide my address" outlining my fears regarding privacy especially as I am a disabled widow now living alone who could easily become a target for the unscrupulous, and furthermore advising them that they are in breach of the Data Protection Act, but to no avail. I got 2 replies, one from "Alex" and another from "Richard" both churning out the same bog standard philosophy of the world according to Nextdoor! Neither answered my request for the option of hiding my address. I also then read a post from someone else on my local site that he has found in the small print tucked away in their T&Cs that signing up to Nexdoor allows them to access your address book, your calender, your e-mails, etc! I was appalled, so I have now deactivated my account and I would suggest that everyone else does the same to stop these arrogant, bullying people from trying to control us!

Date of experience: February 9, 2017
GB
2 reviews
48 helpful votes
Follow Charles C.
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Don't join!
February 9, 2017

Streetlife breached the Data Protection Act by passing our personal details to Nextdoor without our permission. They rounded us up, got us verified and sold us. There are many reasons why you should not reveal your name and address on a forum: scams, nuisance phone calls, stalkers, irate posters etc. "I'm on holiday next week - please burgle me". All burglars have neighbours! I once had a mental Streetlifer send me threatening messages; you wouldn't want someone like that to know where you live.

Date of experience: February 9, 2017
GB
2 reviews
57 helpful votes
Follow Sue D.
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Sold down the river!
February 9, 2017

I have just deactivated both my Streetlife and Nextdoor accounts. And here is what I put on the Nextdoor site when asked my reason for leaving

Streetlife has treated us, loyal members, very badly. First we had to verify our address and that was, at first, by giving details of a credit card? Then the postal option was offered. Then, all of a sudden, we are hijacked and TOLD that if I don't get so many new members for Nextdoor then the 'pilot' will be cancelled. Privacy: yes I can remove my door number BUT it still gives my street AND my full name. How is that safe? Please tell your 'partner', Streetlife, that you have made a lot of vulnerable people at risk by cutting off their access to events and meets in our area. Streetlife was a lifeline for vulnerable people without family structure to help them. The bereaved, new retired or moved to a new area. And all for greed!

Date of experience: February 9, 2017
GB
1 review
24 helpful votes
Follow Caroline J.
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Invasion of privacy
February 8, 2017

I enjoyed Streetlife but Nextdoor is on another level. On having a look round the site I found I could identify where all the people in my village lived and their exact addresses. If anyone wants to trace you it is easy for them... and this may not always be welcome. There are other ways to find out what is going on locally. Also why should I let Nextdoor know all my Facebook and other contacts. (I opted out but it's still not nice to be constantly asked). Leave well alone.

Date of experience: February 8, 2017
Texas
1 review
17 helpful votes
Follow Erick W.
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Yes, everyone is right.
The leads are your HOA board members. They are trying to control the narrative that they can't in Facebook. If you don't have an HOA, then those who are the busy bodies, now control your neighborhoods discussions. There is no fairness, really. It is all about who you actually know, or to have complimenting & disgusting political & "moral" beliefs with.
I originally found it, used my facebook to login. Verified.
Moved. They sent me a postcard, to my new address. Verified.
Now someome reports my account as a fake name.
No due diligence. No effort.
A bland email that says I have to prove my identity, without saying how.
Hilarious & you definitely find out who you have to defend your very existence against.

Pretty much, facebook is too liberal & there is not enough control. Enter nextdoor.com.

Date of experience: February 8, 2017
GB
1 review
28 helpful votes
Follow retert w.
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Joined next door as i thought it would help me find out important info about my community. But their default setitngs is your address - ok NOT your postcode but who needs that when you have someone full name. Ie Mickey mouse 4 any street any town, and your all in any town or its neighbouring towns, so easy targt for anyone to find out your address and then find out when your home/out etc. Why do they insist on using real names and FULL addresses that are made public. Ok so they say you have to join to find out that info - well any idiot can join, all you need is either a fb account or an email address! So so wrong. They need to sort out the privacy policy!

Date of experience: February 8, 2017
GB
2 reviews
28 helpful votes
Follow Steve R.
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Streetlife RIP
February 8, 2017

I have also opted out of all mail now as it was weekly, my choice, on streetlife and now it is daily or nothing. No point in staying on as streetlife had a wider local area and that meant I was able to help and be helped by a wider group of people. Too much emphasis is on getting local business to target ads and I have more than enough spam I don't what or need any more. Having read these reviews, done a considerable amount of research, 4 hours today solely on this item that has made me decide I will leave, pity streetlife (streetbook limited) has gone and I will delete all my details from there as well if I can, so they aren't passed on again.

Date of experience: February 8, 2017
GB
1 review
38 helpful votes
Follow Kim c.
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Disgusting
February 8, 2017

I joined next door on the invitation by an email from "streetlife". Unfortunately, I didn't look too closely and suddenly found my name housenumber and location all displayed on a map. DONT JOIN THIS SITE I wish I'd checked before joining.

Date of experience: February 8, 2017
GB
1 review
26 helpful votes
Follow David B.
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What Privacy
February 8, 2017

How they have the audacity to whitter on about building communities, but maintain privacy is totally bogus.
I live in a Nextdoor Neighbourhood of over 3000 Households, to even imagine that size of population contains no criminality is ludicrous. The arrogance of their response when you question the idea of displaying so much private information says more about, either their naivity or the intention to monetise the business by targetted advertising.

Date of experience: February 8, 2017
Michigan
1 review
20 helpful votes
Follow Rich R.
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Stay Away
February 8, 2017

I joined Next Door for a small cottage community. The loacals run the site and use it as a tool to harrass others. Next Door support is completely unresponsive to complaints. I have to either delete my account or not post like most have chosen to do.

Date of experience: February 8, 2017
GB
1 review
24 helpful votes
Follow Kim A.
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It is disingenuous to say that the addresses are not ''public'', and to assume that that's acceptable. It's not. I looked on the map for my area and easily found out the name of a neighbour who happens to live a few doors along the road from me, and who is also a member. His house number and name are clearly visible, and the street name - as are mine to him, one assumes? I have used Streetlife successfully and with pleasure over the last few years, without having to give those details, and I don't intend to start now. There's security in not having one's name and address (even in short form) all over the site. Saying that one may hide a street number is ridiculous when the map clearly shows my location anyway - a small child could work out my house number.

Even by reviewing the settings on my account, I find that Nextdoor still require too much information for me to be comfortable. I'd already built up my own community of friends on Streetlife, and had taken that away with Nextdoor's intrusive requirements. I also had a Community Page for our local allotment society. I can't possibly now have that, where members names will be available to anyone else who just happens to live in the area.

Completely unacceptable.

I have deactivated my account with immediate effect.

Date of experience: February 7, 2017