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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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GB
3 reviews
28 helpful votes
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I wish there was a minus star rating.
Streetlife covered all of Sutton Coldfield and 3,135 people were members.
We had great debates, shared knowledge etc.
Nextdoor - Tiny adjacent areas - I have 410 contacts. Hopeless.
Repeated requests via email to please broaden areas have fallen on deaf ears.

Date of experience: February 20, 2017
GB
1 review
33 helpful votes
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Nextdoor? - awful
February 20, 2017

"To protect your privacy" as they say, they ask for your name and address and publish it in full on their website... to protect your privacy? - what?

Madness... don't go there. You can adjust the settings, i. E. not show your house number - ha! - big deal. Streetlife was wonderful. Nextdoor is frightful.

Date of experience: February 19, 2017
GB
1 review
41 helpful votes
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Disgraceful!
February 18, 2017

I've only just joined up and I find my identity flaunted loosely. I can't find how to unsubscribe; wish I'd never been sent an 'invite'. How do we get these people banned? Is there a regulator to complain to?

Date of experience: February 18, 2017
GB
1 review
38 helpful votes
Follow Gaynor B.
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I liked Streetlife it it was migrated to Nextdoor. Deactivated my account after I realised that all addresses, house no as well are made public with out my permission. Intensely annoyed that my area was split in to East and West. It's not that big. You sign up to a site for a reason. It's like if Twitter sold out to Facebook. So all Facbook account become Twitter. It just doesn't work.

Date of experience: February 17, 2017
GB
1 review
37 helpful votes
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Can't leave nextdoor quick enough. Dictatorial. Big on control of your personal info. Also wants to control what you post. I dont mean abusiveness just real everyday stuff. Try posting somthing about crime or antisocial behaviour.No way. Let's all be positive and unrealstic. Streetlife was really useful, promoted neighbourliness was friendly and fun. Not nextdoor. Too big, too rigid, too boring but very big on wasting my time. Best advice I have. Leave now.

Date of experience: February 17, 2017
GB
1 review
32 helpful votes
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Harvesting
February 17, 2017

Before enrolling check the t&cs it's scarry what info they are collecting from you also sent wife a postcard with her email address with middle part of name replaced with stars but it was obvious to anyone her full name was adjaicient as the addressee. How secure is that. From a company highlighting itself as secure!

Date of experience: February 17, 2017
GB
1 review
35 helpful votes
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If you really value your privacy in the UK then dont go near Nextdoor, its all about the money they can make off you!
We have started an alternative site at www.mystreetlink.com to help keep the spirit of Streetlife alive.
Members have full privacy and access is for the whole of Uk now.
Check it out and say hi to your real neighbours:-)

Date of experience: February 16, 2017
Brazil
1 review
30 helpful votes
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An illegal con
February 16, 2017

I loved Streetlife and only wish I had discovered it earlier - I have found it sooo useful. I started to move to Nextdoor and got asked so many questions about my location and immediate neighbours that I gave up... am now very grateful that i did and hope that the limited information that they DID get from me is limited enough that I am NOT a member - if so then will have to manage to extract myself. It all sounds a totally illegal setup. Beware!

Date of experience: February 16, 2017
GB
1 review
45 helpful votes
Follow Clare A.
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I joined Nextdoor when Streetlife was bought by them in Feb 2017. I have just deactivated my account after repeated attempts via the support email to get them to remove my street name from my profile. Nextdoor simply have no respect for people's privacy wishes. For the short time I was on the site it was apparent that other people were equally horrified that they had no control over the information displayed about them. Many people changed to false names (on Streetlife the convention was first name and initial of surname) to avoid their full first name and surname being displayed. Simply not good enough. Avoid.

Date of experience: February 15, 2017
California
2 reviews
6 helpful votes
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Our community garden has successful used Nextdoor to advertise our events and classes without any problem

Date of experience: February 15, 2017
GB
2 reviews
51 helpful votes
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Unethical and draconian
February 15, 2017

I am still in shock how a company can completely takeover and then impose it's draconian rules and stipulations for nothing more than profit. Not only does this remove any form of individual control over data but flies in the face of neighbourliness and community.

Currently trying Kahuti.com, who are keen to hear what users actually want.

For anyone who hasn't seen it there is a petition against the https://www.change.org/p/uk-parliament-close-the-uk-door-on-nextdoor-and-remove-the-welcome-mat?recruiter=*******&utm_source=share_petition&utm_medium=copylink

Date of experience: February 15, 2017
Terry V.
Mississippi
1 review
33 helpful votes
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Neighbor hood attack!
February 13, 2017

The site post everybody;s address! is that even legal??
I joined and was immediately attacked for posting the truth and facts of a crime!
then the lead guy telling me to back off! really? why because people cant handle the truth? they want every thing to be on the positive side! but you cant have one without the other! my neighborhood is full of thugs, animal/child abusers/drunks/druggy's domestics, traffic violations, and zoning and bulding code violations!
so how are you going to clean up the neighbor hood if you cant post negative things about the neighbor's!
what a joke! I only lasted two days and closed my account! not going to deal with these clowns!
next I noticed that if you are signed in and you close out the browser, when you come back you wil still be signed in! huh? that aint right! and posting addresses, not good! just a matter of time before the thugs latch on to this program and use it to attack elderly people at their homes! or worse!
the idea is good, but you have to have the good with the bad and they dont want anything to do with negative so nothing will ever improve!
Beware!

Date of experience: February 13, 2017
Texas
1 review
36 helpful votes
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HOW TO SUE NEXTDOOR.COM
February 13, 2017

HOW TO SUE NEXTDOOR.COM

GO TO YOUR LOCAL PRECINCT (JUDGE) TO PICK UP PAPERS TO FILL OUT AND FILE IN SMALL CLAIMS COURT LESS THAN $200 DOLLARS TO DO YOURSELF- YOU CAN SUE FOR UP TO $10,000.00 - NO LAWYER NEEDED-FYI - THE LEADS ARE NOT 3RD PARTY - THEY ARE REPRESENTATIVES BY DEFINITION "THEY HAVE BEEN DELEGATED AUTHORITY" SEE BELOW - SO THE COMPANY IS NOT PROTECTED FROM LAWSUITS FROM SECTION 230 OF THE COMMUNICATIONS DECENCY ACT AS THEY SAY THEY ARE YOU ARE THE PLAINTIFF

Definition of representative
1: serving to represent
2: standing or acting for another especially through delegated authority

THE DEFENDANT IS:
Nextdoor.com Inc.
Rincon Associates, 101 Spear Street
San Francisco, CA. *******

FILL OUT THE AGENT OF SERVICE AS: (Registered Agent Office)
Wilson Chan
760 Market St., STE. 300
San Francisco, CA. *******
Telephone Number(s) *******971/*******646

Your Precinct/Sheriffs department will send the papers to: (Address)
Sheriffs Department Civil Division
No. 1 DR. Carlton B. Goodlett Place
City Hall, Room 456
San Francisco, CA. *******

The sheriffs department will serve the papers to Agent of Service (Wilson Chan) at Nextdoor's Headquarters
San Francisco Sheriffs Department
*******235
Needs 2 copies of the paperwork
$50.00 Money Order payable to S. F. Sheriffs Department (Call for the latest Fees)

Date of experience: February 13, 2017
GB
1 review
56 helpful votes
Follow Lorraine A.
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Do not join this site
February 13, 2017

This site displays your full name, and address and also the exact location of your address on google map without your permission. It has no regard for anyone's personal security and has no intention of changing its security policy. It is an American company with its EU headquarters in Dublin so is not subject to the jurisdiction of the UK Information commissioner. Streetlife has sold all its members down the river by selling out to Nextdoor. There are a couple of possible alternatives you can join - neither of which give out your personal information. They are www.kahuti.com and www.streetabank.com

Date of experience: February 13, 2017
GB
1 review
41 helpful votes
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Security nightmare
February 13, 2017

Having received an email from Streetlife to say it was closing down and inviting members to transfer to Nextdoor, I did. Big mistake. The default setting is to reveal people's complete address. The only option on offer in settings is to hide the house number. Not even Facebook is so cavalier with sensitive information! I complained and was told I would get used to it. I also noticed that the only option on offer on the site is to 'deactivate' an account. I emailed Nextdoor instructing them to delete all information held on me. To be fair, they have done so. A great pity really. The concept is good and I liked Streetlife. Maybe if enough people give them a roasting over their approach to managing sensitive data they might change their policies and attitude for the better.

Date of experience: February 12, 2017
GB
1 review
31 helpful votes
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Do not join this site
February 12, 2017

Like many others, I was horrified that my full name and address was visible to everyone in my neighbourhood. I did not give permission for this. You only find this out after signing up. I could then hide my house number but that hardly makes much difference - and the map clearly indicates where I live. I liked Streetlife but this other site should be banned for breaching people's privacy. DO NOT JOIN IT.

Date of experience: February 12, 2017
GB
1 review
26 helpful votes
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Disappointed!
February 12, 2017

Never asked if I wanted to Streetlife, Nextdoor gaily assumed we all would. Streetlife worked beautifully for us and there were no security issues because of the settings and I dare say the Americans and more 'open' about their security (which is a bit of laugh when you think of Trump!), but here we are more private and I think Nextdoor should review their UK site and amend accordingly.

Date of experience: February 12, 2017
GB
1 review
27 helpful votes
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I too am not happy with the way this sellout has been handled - clearly money means more than the community that have supported the service. I've spent some time looking around for something that would match Streetlife in terms of reach, anonymity and features ans I strongly recommend that you investigate this one

It matches very well what Streetlife offered: offer and request sections, notices section for posting and discussing topics of interest, Streetclub for running common interest groups and a 10 mile radius reach. It's also non-profit-making and committed to no ads as well. I've tried it for a few days and have found little to criticise:

https://www.streetbank.com/?locale=en

Remember to spread the word if you like it as these sites only begin to have real value if the numbers are there to create regular activity

Date of experience: February 12, 2017
GB
2 reviews
37 helpful votes
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Security nightmare!
February 11, 2017

As others have said, if you want all your personal data displayed in the public arena then go ahead and sign up. I didn't. I also was enrolled as a lead automatically, against my request, with no vetting. This meant I got sent emails with all people's personal addresses and names in. I immediately contacted nextdoor and asked them to take away my lead status. This has still not been done, several days after my first request. I have tried changing my address to one around the corner as I live in a small street but now I can't access my account at all and guess what, still no response from the monkeys NextDoor.

Date of experience: February 11, 2017
GB
1 review
51 helpful votes
Follow Julia B.
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I too live in GB and was signed up to Streetlife. I found Streetlife very useful for getting / giving recommendations, finding out about local events etc. It is/was a site that doesn't make your address public and uses only initials. You did however have the option of messaging a person if both parties agreed. I have today moved to Nextdoor and it was only after I signed up (I did read the t's& c's) that I was aware that my full name and address were on view to the public and I have no choice about it. This puts me at risk. Regrettably and with anger as this should not be the case, I am leaving this site immediately after I have posted this review. If you have not yet signed up and do not want your name and address to be made public to all users ot Nextdoor do not sign up.

Date of experience: February 11, 2017