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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

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value
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returns
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quality
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Massachusetts
1 review
37 helpful votes
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Last year I joined Nextdoor in a group in Cambridge called 'Area 4'. I fondly nicknamed it 'Area 51'. I was removed from the site on January 1st after continuously getting harassing emails from a 'lead' who had ZERO authority to remove any of my content, let along deleting my account. Three weeks later, I received a postcard from Nextdoor asking me to rejoin. I did rejoin. Then last week, a local neighbor posted about how upset she was that someone had stolen her 'Black Lives Matter' poster. I got incensed over this considering I had been berated and targeted by the 'lead' in question about political posts and 'soapboxing'. My reply to the theft posting was "so, if I hung a poster that said 'white lives matter too', would I get the same love and support? The fur started to fly over that. Not like I wasn't expecting it, given where I live. (I'm between Hardvard and M. I. T) I was then labeled as a racist (ridiculous) Then some of my content was removed followed by more harassing emails. So I sent copies of those emails to the real 'lead' of the group. I got ZERO responses, and then my account was deleted for a second time. For the record, they aren't leads... they're censors!

Date of experience: March 7, 2017
Virginia
1 review
31 helpful votes
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It is good
March 5, 2017

I believe that Nextdoor is good and it gets better. Just recently was able to help a family find their dogs and get them back home.

Date of experience: March 4, 2017
District of Columbia
1 review
15 helpful votes
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Sexist censorship
March 4, 2017

Two well-informed, highly observant and articulate women in the Leisure World of MD neighborhood group have either been removed altogether from the forum or in the case of one, removed as co-lead. The remaining co-lead (now sole leader) refuses to call this out as blatant sexism.

Date of experience: March 4, 2017
District of Columbia
3 reviews
33 helpful votes
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My experience with Nextdoor has been with the LW Nextdoor site, for the over 55 community of Leisure World of Maryland. Originally intended as a discussion forum for the residents, its Lead has become a chief censor, blocking posts with which he does not agree and removing members whose posts he doesn't care for. He would not be able to do this without the cooperation of the Nextdoor Help staff, which apparently exercises no independent judgement, responding to this Lead's complaint with out any degree of due process. Of course, the main intent of ND is not community interaction, but making money thru ad posting. Why would they spend money on hiring enough competent, intelligent staff to make this a real community discussion site, when they can hire a few mindless incompetents that simply block posts or remove members as requested by Leads?

Date of experience: March 4, 2017
GB
2 reviews
40 helpful votes
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Beware of Next Door
March 4, 2017

I was a member of Streetlife which I found really useful and joined Next Door when it took over Streetlife and promptly left 2 days later when I realised there is no privacy or regard for safety. I raised my concerns by email and was dismayed by the responses. They did not want to hear. The more I read the more I distrusted this site and its motives. I joined www.kahuti.com and although in its early phase ( no members yet in my area Portslade) The privacy is good and I think if it grows it will be a good community site.

Date of experience: March 4, 2017
Virginia
1 review
6 helpful votes
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The previous reviewer claiming the site is "an arm of the left" is full of crap. He lives in a democratic area that will sound off on the issues whether or not you are red or blooded. There is no facts to back up the erroneous claims that the site has an agenda.

http://www.theverge.com/2016/6/23/*******/nextdoor-*******-neighborhood-social-network-app-changes-business-plan-expansion

Date of experience: March 4, 2017
District of Columbia
2 reviews
30 helpful votes
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An arm of the left
March 3, 2017

If you use any terms the left does not like, Nextdoor.com will delete your comment or post. They are based in California and strictly follow the guidelines of the left.

It started as a good idea but the operators of the website had to inject politics so they can control the conversation to fit within their political beliefs.

Date of experience: March 3, 2017
GB
1 review
32 helpful votes
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Try Kahuti Instead!
March 3, 2017

Nextdoor force you to display your full name and address to the whole "community". The communities are huge, covering 1000s of houses, it's just not safe. Real first name requirement to promote trust and openness, yes. However forcing everyone to display surnames and street addresses is just an invasion of privacy and an assault on security.

Despite the clear outcry from users, they continue to force the oversharing of personal details. Not listening to what users want will equal them walking out and ND being a total failure in the UK.

We all miss Streetlife. Try https://www.kahuti.com/ instead

Date of experience: March 3, 2017
Texas
2 reviews
25 helpful votes
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A number of NextDoor users were interested in creating a private group to discuss Illegal immigrants. Since creating the private group, our permissions were taken away to compose messages and permissions to group management was removed as well without any notice. This is childish behavior of the site admins. Apparently they dislike the subject and are muzzling users so that they can't function on their neighborhood site. This is outrageous behavior from this company.

Date of experience: March 2, 2017
Colorado
1 review
33 helpful votes
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Censored!
February 28, 2017

I tried to have an open discussion dialogue with my "neighbors" and myself and my husbsnd were continually called namesand our character attacked. When I responded I was reported and nlocked from posting but they did me the favor of allowing me to still view posts... When I replied to Nextdoor to let them know that they should read the entire posts where we were attacked, cursed, etc. I received a message advising they would review but would not share the results with me.

These people are still posting and I am still blocked... This site is a joke. They pick and choose who they remove. Its funny that it appears to be based off of race. When black people defend themselves we are "angry" and need to be blocked. Meanwhile the white people that called us "$#*!ty human beings" and talking badly about our kids arr not... apparently thats ok... DO NOT USE NEXTDOOR!

Date of experience: February 27, 2017
GB
1 review
42 helpful votes
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The most dangerous invader of personal safety and privacy on the web! If you are a young person or a vulnerable single woman, especially, DO NOT go near this site with a barge pole. I am a six foot male and I will not sign up and put my security and my family at risk. Burglars, computer hackers, ID fraudsters, there is no limit to how this site leaves you wide open. Suppose you are police officer, suppose you are an actor with a stage name, an author with a pen name, suppose you famous or wealthy at risk from kidnappers and nutters. This is an explosive DANGEROUS website, their motives for wanting your home address must be vulture like commercial, they probably want to junk mail to death, and know the value of your house.

Date of experience: February 26, 2017
GB
4 reviews
45 helpful votes
Follow Laurel A.
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Streelife = great. Nextdoor = $#*!. Need I say more? Their insitsance on revealing your full name and address to be PUBLISHED to the world at large is frankly dangerous. What if I had a stalker, or had been attacked. I don't share those details with just anyone so why should Nextdoor think they have the right to? The only saving grace is that since I joined I have moved house - not going to bother telling Nextdoor this. Complete and utter shysters and my complaints to their admin fell on deaf ears. Do yourself a favour - sign up with KAHUTI instead.

Date of experience: February 26, 2017
GB
1 review
34 helpful votes
Follow Viveca D.
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I agree with all the concerns about Next Door especially the privacy ones. I deactivated that account as soon as I realised what was happening. From this forum and another one I discovered: https://www.kahuti.com/ which looks very similar to Streetlife and only asks for your area to locate you in the right place. Nothing else displayed and you can choose how wide your neighbourhood is. Already found locals and Streelife refugees on there. Looks like the place to be!

Date of experience: February 26, 2017
Simon E.
GB
1 review
52 helpful votes
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A little bit creepy
February 25, 2017

I really don't understand why you need to use your full name and reveal where you live just to be part of a community. We don't announce our full name and address when we walk into a pub, which is a community, so it seems bizarre to reveal this to a group of random strangers online.
Stalkers must love this website.

Date of experience: February 25, 2017
California
1 review
34 helpful votes
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Gestapo culture
February 23, 2017

Multiple shadowy neighbors of mine "reported" me for a message I sent that was completely innocuous. I get a message that I had been "reported", and am "in violation". Still can't figure out what the problem was. But totally ruined my day.

Neighbors who know me, my name, where I live "reported" on me, and I was chastised. Their identity I know not -- they may be friends & acquaintances, haven't a clue. For what reason, i don't really understand.

It has created a totally uneasy feeling for me in this neighborhood now. Feels like a gestapo ghetto now.

Date of experience: February 23, 2017
Texas
4 reviews
35 helpful votes
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Obnoxious and misleading
February 23, 2017

They sent me an email stating someone in my neighborhood was inviting me to their network. This was completely false. It was misleading spam. Once I "signed up" I saw that there was no invite and the site proceeded to try to get me to set up the network for my neighborhood. I signed out halfway through the setup process and they still sent me a postcard with an activation code and continuously emailed me trying to get me to finish the network setup. I have now unsubscribed from their emails twice and deactivated my account. Let's see if they actually leave me alone.

Date of experience: February 23, 2017
California
1 review
31 helpful votes
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Neighborhood Cult
February 22, 2017

Explain the difference between SCIENTOLOGY and NEXTDOOR.
Thats what I thought. Its a CULT APP!
You have a cult leader with rules and laws that are straight out of nazi gemany and that leader controls the group and if you do not wish to be part of that "group" or "click" you are shunned like a 15 yr old pregnant Mennonite. Nextdoor claims to do good for the neighborhood but does nothing but cause conflict just like scientology saying they help people and cause nothing but conflict. But hey as long as someone is making that almighty dollar who gives a $#*!.

Date of experience: February 21, 2017
California
1 review
26 helpful votes
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Gossipy and damaging site
February 21, 2017

Hey Nextdoor looks like I am not the only person that finds your quality of social networking harmful. Not only do you have no respect for privacy, you have no respect for harmful, damaging comments made about others. I find there is racism, gossip and mistruths on this "community" site. Nextdoor will not remove damaging conversations posted by a lot of gossipy people.

Date of experience: February 20, 2017
GB
1 review
23 helpful votes
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What Americans might use and tolerate is not the same as the UK. Small areas and poor privacy!
Membership from Streetlife will fall and cancel very soon. You don't understand the English.

Date of experience: February 20, 2017
GB
1 review
20 helpful votes
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... inadvertently walking into one of those weird cults where everybody smiles all the time. I posted my concerns about privacy and the fact I was encouraged to nag my neighbours to hand over all their details so we could reach some magic number of participants in 10 days or... heaven knows what might happen. And the ONLY responses I got were 'that's fine isn't it?' 'Just a normal message'. No dissenters AT ALL. No opinions - just the warm embrace of the 'converted'. I got out double quick!

Date of experience: February 20, 2017