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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Georgia
1 review
26 helpful votes
Follow Ryan D.
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Very disappointed in the site because:
A. There was no group for our subdivision so THEY assigned me to people I don't know and don't live in my immediate area.
B. There is zero online live customer service. I had to write a letter to their HQ to be removed.
C. My name and address were displayed to those people that THEY assigned me to. There was no way for me to opt out of that neighborhood, it did allow me to remove other neighborhoods but always left me in a neighborhood where I knew no one and there was no way to opt out of that. As a single woman, I don't want strangers to know where I live, who lives there, etc.

Have you noticed that there is no ability to review it on Google? Humm, I wonder if that was planned?

Date of experience: April 26, 2017
Washington
1 review
15 helpful votes
Follow Lily D.
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I strictly use Nextdoor for recommendations from my nearby neighbors for reputable contractors, setting up Housing Association meetings, or other meetings relevant to my neighborhood area. I have also used it for emergency cases; like some neighbor's pet running loose in the neighborhood in danger of getting hit by a car, or eaten by wild animal. I have used it to give neighbors a headsup, be aware of suspicious person in the neighborhood. I never use Nextdoor for chatting.
People complain about getting too much mail, which is easily remedied with settings provided on the Nextdoor website. Have someone being nasty to you, or someone you are insulted by because they decide to be the spelling monitor and are attacking you? There are settings to block that person. Honestly, some people will complain about everything and are never happy. One can please some of the people some of the time, but one cannot please all of the people all of the time. Some people complain, and there for they are. If people would take the time to learn how to use the website properly, it truly is not a bad website.

Date of experience: April 25, 2017
Minnesota
1 review
24 helpful votes
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The address is *******@hs.email.nextdoor.com. Someone named "Faith" who wouldn't give me her last name was replying. I got kicked off for not using my last name, go figure. I was wondering if they have a staff that answers these emails and where they are allocated... hopefully not somehow to my neighbors.

Date of experience: April 25, 2017
GB
2 reviews
18 helpful votes
Follow Jessica O.
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I moved to Nextdoor after Streetlife closed and it's just not the same. The conversations are boring and scarce. I also don't like the fact it displays which street you live on. I live on a short street, it has 4 houses on it. Pretty easy for someone to figure out where I live even after taking my house no. Off. That limits what I can/can't post and I'm not keen on that at all - I don't trust people who I don't know and they shouldn't know where I live.

For anyone looking for a replacement for Streetlife in the UK try Scooploop! It doesn't compromise your privacy in the way Nextdoor does and it's easier to use than the other alternatives I've tried. It only asks you for your postcode and doesn't display that or your full name to anyone which I like. It's run by people in the UK, it's based in London I think. You don't need to faff about adding your own location in either 'cause it does that automatically. I think it'll be the best alternative.

Date of experience: April 24, 2017
Georgia
1 review
24 helpful votes
Follow Kandice M.
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This app sucks and is so annoying. You don't need it. You gets tons of messages and emails. Most of which are not even in your neighborhood. The leads are self righteous pricks. Who needs more bull$&@ and bothersome emails in their lives? Plus there are privacy issues in my opinion.

Date of experience: April 23, 2017
GB
1 review
24 helpful votes
Follow Lui S.
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Can one have an option for the full name and address to be revealed, not even in the local area?
Security expert do say never reveal your full last name address, post code, to anyone unless you know them personally. This is an invitation for prospective non welcome visitors. Do check your house contents policy, as shouls be unfortunately be burgled
The insurance might no pay because you details are made public. It is like giving to a stranger your 4 digit pin number. Do not be too gelable with Nextdoor social media.

Date of experience: April 21, 2017
California
1 review
20 helpful votes
Follow Not g.
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If your lead or other libtards in your neghborhood don't like your views or opinions you will get reported and suspended or removed. Our "lead" bullied people, harassed peopleand was down right abusive. I am going to remove my account. Maritime Estates "lead" is Amanda Hall. She is a horrible person and will block and harass you until you give up.

Date of experience: April 21, 2017
GB
2 reviews
44 helpful votes
Follow Peter M.
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After many happy years as a Streetlifer, I regretfully moved across to NextDoor. What a shambles!
I work in law enforcement, so I use a pseudonym to post on social sites - that way I can choose who I give my details to by PM. This is impossible on NextDoor. I strongly advise anyone considering joining this site to consider the implications of exposing your full name and street address on a public forum.
It's madness!

Date of experience: April 21, 2017
Michigan
1 review
28 helpful votes
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This site is a mess
April 18, 2017

Signed on after finding an invite in my mail box. Wished I done some research first! Posted a comment, not critical but just adding to a conversation. The next day it was gone! Keep getting emails asking if I know someone and can approve them, but I can't because this is a rural area and many neighbors are the "wave as we drive by" kind. So I tried to contact them, no info on their sites about email or phone numbers. Googled and found both number and email. Tried to call (their recommendation) and got response "can't connect me right now". Tried twice, in case I had a number wrong. So I sent an email, and guess what? It was returned,"*******@nextdoor" could not be found. What a joke. Hope I can remove myself, before the abuse starts!

Date of experience: April 18, 2017
Texas
1 review
42 helpful votes
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Very Abusive
April 15, 2017

Do not recommend. The leads are not hired professionals. Any common criminal can be a lead. No back ground checks or screening to be a lead. The nextdoor app for our garland, tx oaks edition is very abusive. The leads are probably out on parole. Do not share any of your information with this site. I have already contacted news 5 about this app and the problems associated with it. Use at your own risk.

Date of experience: April 15, 2017
GB
4 reviews
51 helpful votes
Follow Edouard M.
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Frightening that they show your full address as standard and yet won't let you speak to colleagues 10 miles away?
Went to the American alternative (Kraphuti.com) and what a joke, in fighting, groups, cliques and owners who have stopped communicating so a total waste of time.
Trying mystreetlink.co.uk and will see what that brings.
Where is Streetlife when you need it?

Date of experience: April 14, 2017
GB
1 review
33 helpful votes
Follow Jack V.
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Silly concept, insisting on me giving full details for all to see. Doubtful anyone in his/her right mind will do it. Forced to move from Streetlife to this abomination. It never took off as people do not like it. Shame to lose the community we had before. Thank you "Nextdoor" for messing it all up.

Date of experience: April 12, 2017
GB
1 review
16 helpful votes
Follow Philip W.
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Having enjoyed using Streetlife for about two years, I was hoping to find something similar in NextDoor, but it comes as a disappointment. The division of the former area into small neighbourhoods seems unnecessary and can be frustrating. In particular, I have so far found it impossible to send a post to several neighbourhoods simultaneously. I also find it difficult to see a record of my posts.

Date of experience: April 12, 2017
GB
1 review
23 helpful votes
Follow Richenda G.
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Bring back Streetlife. I was one of many members of Streetlife in my area and it was a vibrant and useful resource. Nextdoor was akin to pouring MSG into a good Chinese dish. Ugh. Killed the sense of community stone dead. I know that Streetlife sold out to Nextdoor and its all to do with money but I wish someone would set up Streetlife version 2 in the UK.

Date of experience: April 8, 2017
California
1 review
14 helpful votes
Follow Michelle T.
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Alot of the reviews I am seeing are caused by the people on the site or not protecting your privacy or not opting out of emails. The site itself is great when used properly.

Date of experience: April 6, 2017
Minnesota
1 review
27 helpful votes
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Very Disappointed
April 6, 2017

I joined Nextdoor in the hope of helping my apartment community and surrounding neighbors where I work as I am an employee and I also have lived in the building for 4 years. I had someone bring to Nextdoor's attention that I no longer LIVE in the building and therefore can no longer help the residents in the building EVEN THOUGH I work in the building full time and am always looking for help those I can. Nextdoor emailed me and said that because I no longer reside in the building that my account has to be deactivated. I explained that I grew up in the neighborhood and also work full time in the neighborhood so I still felt that I could be of value to those that need it. They emailed me back and said that it doesn't matter that I grew up in the neighborhood and work in it, it's not where I currently LIVE so I have to change my account or they have to delete it. I'm very disappointed with this. I'm sad that Nextdoor wasn't willing to allow me to help those in my work neighborhood. I work at an apartment complex so it would have been really nice to try and find people homes here that may have been looking or if they need anything else.

Date of experience: April 6, 2017
Kentucky
4 reviews
129 helpful votes
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Useless
April 6, 2017

This is one useless little site. If you want biased (from friends and relatives) recommendations for local businesses, if you want to know all about the lost/found cats and dogs in the neighborhood or hear the constant whining about off-leash dogs and irresponsible dog owners that dont pick their dogs poop, if you want to provoke the ire of your neighbors by posting about issues of substance or exhibiting a sense of humor, then this is the site for you. Otherwise stay away because what will happen if you do post something thought-provoking is that you get reported by your good neighbors (that were never taught as children that tattletaling is bad) and you will get censored and banned from further posting. This is a site for little people that only care about little things, everyone else gets silenced pretty fast.

Date of experience: April 6, 2017
Arizona
3 reviews
26 helpful votes
Follow Alicia L.
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80% useless
April 6, 2017

I have been on Nextdoor almost since the beginning. I have periodically stopped the notifications finding most to be very redundant and frustrating to say the least. I like the concept; however, as with most public multi-group sites, there will always be the complainers, the defendants, the offenders, the Judges. Then came the business page... TOTALLY WORTHLESS AND EXTREMELY FRUSTRATING.!

Date of experience: April 5, 2017
Michigan
1 review
9 helpful votes
Follow Maria T.
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Sorry ya'll are having such issues. It's proven to be a great tool for my communities! Never had to share contact list.
We are an Urban community & not paranoid, however, when occasional nefarious activity is spotted, we collectively & responsibly network to contain damage.

Date of experience: April 3, 2017
Missouri
1 review
25 helpful votes
Follow Jack L.
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Marginal interest at service that purports to be non politics but in fact attracts fringe elements. The monitors add in fact can also driven tin hat people that harass anyone they wish, masters of theveiled threats and innuendo. Apparently they are allowed to pass out false legal advice and get away with it.
They allow privacy in asking and no one seems to care.

Date of experience: March 30, 2017