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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Florida
1 review
21 helpful votes
Follow Beverly M.
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When this first started it was great, now they have joined our senior community to 14 or more other neighborhoods all over town and most of our members cannot figure out how to restrict the others, which can be done, but you should have a say in who can be joined to your Next Door account before they are added in and not have all this drama to stop comments from across town. Impossible to reach live help. Now we are getting ads from businesses that we are not interested in. Many are dropping out because they do not want all these irrelevant comments dailyll

Date of experience: May 28, 2017
California
1 review
36 helpful votes
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After I realized how abusive people were and that now they knew where I lived I changed my name on there to my birth name because I was down right scared. The Nextdoor app people sent me an email letting me know that I was banned for changing my name. I changed the short version of my first name to the long version. I was asked to email them a copy of my photo ID, Passport, Utility Bill etc. I'm pretty sure they're attempting to gather my personal details. I bet we'll be hearing about something major with the app someday. Identity theft etc.

Date of experience: May 25, 2017
Washington
1 review
27 helpful votes
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I am new to Seattle and have a multiracial son. I joined next door and thought it was great until implicit and now explicit racism is popping up in threads about Police Community Meetings and Strangers in the Neighborhood. It is appalling. I feel like I am back in the Midwest.

Date of experience: May 19, 2017
Wyoming
1 review
38 helpful votes
Follow G W.
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This website may have good intentions, but good intentions aren't enough. This sight is just a way to bully. If you have minor children and aren't fond of or agree with everyone in your neighborhood then stay away. If you do feel you are being bullied and get an invite; if you or your children's safety may be a concern; contact your children's school. They most likely have crisis intervention specialist who can connect with the police who have access to this website without giving up their real, full name and address and they can help protect you and your family. The support from the website in non existent so this is the safest route.

Date of experience: May 17, 2017
California
1 review
55 helpful votes
Follow Amber H.
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I love Nextdoor. Thanks to Nextdoor, I know who the racists are in my neighborhood. I also know who has enough time on their hands to report all the "suspicious" people that happen to walk past their house during the course of the day. I never knew there were that many paranoid people living in such close proximity. If you report posts for racial profiling, which is strictly prohibited according to Nextdoor guidelines, the poster is notified. This does nothing but rally the racists who then like to gang up on the minority of nonracists. Thanks to Nextdoor, I also know which households "have a gun and aren't afraid to use it". I can't thank Nextdoor enough for empowering paranoid, gun toting racist with nothing better to do then stare out the window all day. If you are afraid of any person that happens to be in your neighborhood that does not have the same skin tone as you, this is the app for you.

Date of experience: May 16, 2017
Illinois
1 review
36 helpful votes
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I am getting spammed by Nextdoor.com. I replied to a spam by hitting the unsubscribe link. That link requires me to create an account before I can unsubscribe. Since I do not want Nextdoor.com to have my personal information, I am stuck with their spam. I wrote them an email and they refuse to unsubscribe me without making an account.

Date of experience: May 15, 2017
Alabama
1 review
29 helpful votes
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This is absolutely the worst app yet! It clearly states that there's no bashing and no slandering, but they continue to let this happen time and time again. I don't understand it, they are suppose to help you feel safe and help you with community issues, but really all this app does is cause drama. I've been threatened and bullied and I am tired of it. My neighbor behind me is the most abusive! I get it's okay to have an opinion, but there's a difference between an opinion and bashing. I've seen it for several months now, against people, mostly those who volunteer for the community. These people are being bashed for caring about their community. I've reported it but nothing helps. I have tried deleting the business page I personally set up because I am closing my business down, but have been told I cannot do that? I claimed the business and set up the page! I should be able to delete it. I give up on this app and the community I live in.

Date of experience: May 13, 2017
GB
1 review
18 helpful votes
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Since a big brown envelope changed hands pretty much overnight, Streetlife was no more. I used to get quite a bit of work from streetlife but since the changeover I rarely get notified of any work at all.
No search function on a website is beyond all rational thinking. In this day and age and they can't even be bothered to add such a simple function. After emailing them and getting a reply 4 days later, I was told that a search function was 'in their list of to dos' still nothing and this was months ago.
It asks for too much information about you which Is very obtrusive and generally a terrible 2d layout.
It's no wonder your ratings are so so poor.

Date of experience: May 11, 2017
California
1 review
21 helpful votes
Follow Brendan B.
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I liked the idea of this site, but immediately upon joining it, I found that the only things neighbors talked about are how they hate the idea that there is occasional a homeless guy at a park in the neighborhood, or to spread gossip about another neighbor.
That might not be nextdoor.com's fault directly, but the spam and badly designed site certainly are. The advertise that they "partner with over 500 police agencies", which apparently means you aren't allowed to ever question the police's use of force or anything else. The site has bad policies all around and I'll be happy when they go under.

Date of experience: May 10, 2017
Louisiana
2 reviews
17 helpful votes
Follow Cap S.
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Since when does Nextdoor not allow neighbors to post "Immediate Release" information from the ACLU relevant to events happening in our community? Isn't civil rights a neighborhood's right to know?

I was attacked from so many for "trying to incite violence"... etc. I don't see how a Immediate Release report is considered inciting violence.

Date of experience: May 9, 2017
California
2 reviews
16 helpful votes
Follow Matt G.
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Our leads claim you cannot have a discussion the Nextdoor policies on the main feed Anyone else have this?

Date of experience: May 8, 2017
Georgia
1 review
16 helpful votes
Follow Stacy l.
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It clearly states that there's no bashing and no slandering but they continue to let this happen time and time again. I don't understand it, they are suppose to help you feel safe and help you but really all this app does is cause drama. I get it's okay to have an opinion but there's a difference between an opinion and bashing. I've seen it for several weeks now, against people, companies. It's ridiculous I've reported it but nothing helps. I give up on this app and the community I live in.

Date of experience: May 8, 2017
Pennsylvania
1 review
12 helpful votes
Follow Tomika D.
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Everyone on this site promotes their business. People respond to request foe certain things. But this guy who i guess wife has a cleaning business as well. Flags my promotions inboxing me saying im posting spam. Now they have blocked me from posting or even replying. I thought this would be great for my business and i actually got a call and a cleaning with a great recommendation but now im blocked.

Date of experience: May 7, 2017
Virginia
1 review
32 helpful votes
Follow Olivia G.
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Nextdoor has no customer support. They remove posts that follow guidelines simply because someone else doesn't like it never listening or viewing both sides. It's suppose to be a place to share information but its more bullying and gossipers than anything else. Will not return - save your time.

Date of experience: May 6, 2017
Texas
1 review
16 helpful votes
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They are a slander ish lying nazi site... they have a set of rules for some and allow cyber bullying... they should be taken down

Date of experience: May 5, 2017
Texas
1 review
29 helpful votes
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DRAMA
May 5, 2017

I live in a large city, and the neighborhood I specifically live in is close to Downtown where mostly young adults lived. I started using the site because I thought it would be a good way to stay in-the-know, especially because there have been a surge of break-ins around our community.
However, like most other users... the site is used by people to bully others. You know internet trolls? The ones who like to pick on other people and analyze and criticize everything except they are hiding behind their social media profiles? Well this is ten times worst, because its the same type of trolling but by people who live in your neighborhood.
Wanna know the best part? Unless you go into the settings and fix your settings, your profile shows your address. This became a problem as I was being harassed by someone.

Stay off this site if you value your privacy.

Date of experience: May 5, 2017
Wisconsin
1 review
22 helpful votes
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Huge FAIL
May 3, 2017

NextDoor is an idea with great promise. Unfortunately, the promise never materialized for me. I tried to create a "neighborhood" for our condo association, but instead ND preempted my efforts and dumped me into a "neighborhood" that covers about 10 square miles and bears no relationship to a cohesive neighborhood. And they have made it essentially impossible to create the real neighborhood for our condo. The only "benefit" from ND is the privilege of receiving a bunch of unwanted ads. Yuck!

Date of experience: May 3, 2017
California
1 review
27 helpful votes
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Abusive
May 3, 2017

Do yourself a favor stay off this site. It's run by leads who are neighbors who like some and others. They will keep abusive content up if they want while taking down post that actually have meaning. You can't get help from the site itself. No number to call. They seem to support people who harass others and bully them. This site is the worst if you like your neighbors do yourself a big favor stay far away or you will hate them! If you don't believe me or you love drama check it out for yourself but let's just say you've been warned. Find something better to do than hear your neighbors talk bad about one another we live once. Put your device down and look into the eyes of someone you love let them take up your time. This app will make you want to just move away.

Date of experience: May 3, 2017
Alabama
2 reviews
11 helpful votes
Follow Lisa G.
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I wish the map were dynamic to your address... say a 2 mile radius rather than having hard boundaries. I am on the boundary of a neighborhood so I get info from 3 miles to the north and west of me and no info from across the street both east and south. So far the content has been OK, but I am more likely to find a lost dog that lives close to me than 3 miles away.

Date of experience: May 1, 2017
GB
2 reviews
4 helpful votes
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Not up to scratch
April 27, 2017

I use an apple mac and find that I am unable to open the page on Safari. I don't find this site a patch on the old one.

Date of experience: April 27, 2017