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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

service
454
value
406
shipping
54
returns
55
quality
162

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Texas
1 review
23 helpful votes
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Operators of this app silence conservative views. Suspend accounts when your post does not align with left thinking. Fosters bullying. Leads are not vetted, they are random assignments and if you aren't in their click, they constantly report you. Worst site ever. The creator has a felony hit and run on his record. Pretty neighborly behavior, right? Anyone know how this site makes money? If it's advertisers, anyone know who? It's high time we all start emailing them with the truth about what they are supporting. A bunch of bigoted, leftist, snowflakes who have no care in the world for the safety and happiness of neighbors.

Date of experience: July 26, 2017
Texas
1 review
16 helpful votes
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What joke
July 27, 2017

This is such a joke it a place that you can talk s. T about your neighbors and they let it happen even when it not true I see a law suit coming

Date of experience: July 26, 2017
California
1 review
15 helpful votes
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What a joke!
July 24, 2017

I joined the site a little less than 6 months ago. At first, I thought it was a more neighborhood focused Craigslist. Half the posts are about lost pets and sales, ok, whatever, why not have people helping each other out to get pets home.

The other half of the posts are a joke. Every other day I see people taking pictures of MINORS (the last one was maybe 10!) riding bicycles. Their crime? "Casing out the neighborhood" for thievery apparently, the only evidence being that A) the kid in the picture is black and B) wasn't wearing a backpack, therefore surely up to crime. Are you kidding me? Since when do we take pictures of kids riding bikes on the street simply because they don't have a backpack on, during summer vacation AND a Saturday no less? It was immediately obvious the backpack was just an excuse for profiling the poor kid because he wasn't white.

This is just one example, but the comments are sickening and the leads are just as racist as those making racist comments. Someone goes on a rant about 1 in 5 Mexican women being "decent" and not shopping cart thieves, and the post gets flagged... and allowed to continue. The racists thank each other for their racism and the leads either look the other way, or get this: PARTICIPATE IN THE RACISM.

What a joke. After 6 months of this, the negatives outweigh the benefits. For every nice story about someone taking in a lost dog and reuniting it with the family, there are about 6 posts where the comments are basically people being racist, others calling them out on it, then people claiming that they're being "bullied" because others are "too sensitive." Too sensitive to outright racism? Apparently NextDoor is the place to be if you want to really see the ugliness in your neighbors, dutifully encouraged and promoted by the so-called "neighborhood leads"!

Date of experience: July 23, 2017
California
3 reviews
17 helpful votes
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Fascist
July 23, 2017

This is a fascist organization (can't use the word "illegal") masquerading as a neighborhood digital meet up. Steer clear.

Date of experience: July 22, 2017
California
1 review
12 helpful votes
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The "leads" lead you to believe that they are fair and unbiased. And Nextdoor leads you to believe that your privacy is paramount. When a neighbor joins, the request gets sent to a "lead" to verify if that person is really in the neighborhood. The leads are picked arbitrarily. If you are not part of that lead's clique on Nextdoor, your posts are all flagged as inappropriate and they gang up on you. Besides the rest of the bigoted and racists posts (all of this coming from people who consider themselves part of an extremely left leaning neighborhood of "tolerance"), everything else is nothing but drama. If I wanted to read drama, I'd just log onto TMZ or Facebook. At least that's entertaining

Date of experience: July 22, 2017
Colorado
1 review
12 helpful votes
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A Mommie, who encountered someone with schizophrenia was freaking out and threatening to call the police.The gentrification in my neighborhood is rampant. It is a city neighborhood but it seems there is little tolerance for diversity. I was kicked off for posting about a community that tolerates people, who are different. Kicked off by Nextdoor, based in what was once the most tolerant city in the US. Go figure. I won't be back. I am even tolerant of the people moving in; just wish they would try and fit into the community.

Date of experience: July 22, 2017
Arizona
1 review
8 helpful votes
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I found the site useful for a few things like yard sale notifications, neighborhood clean up projects and critter sightings. But there are so many people writing nasty public comments, adding pointless notes about lost dogs, indulging in "thread creep" and perhaps most troubling: alarming neighbors about "suspicious people" riding bicycles that it started to feel like a spy site. Disclosure: I was deleted after apparently failing to recruit another person... who happened to be myself with a separate email address.

Date of experience: July 20, 2017
Florida
1 review
25 helpful votes
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Been a member since 2014 when everyone was doing it... I havn't used until yesterday someone told me to log in--there was over 24 comments from my neighbor that I was a drug dealing-cat killing-disgrace,, etc
Apparently this has been going on for over a year... I spoke up
Now the lead has me blocked I cant say anything--I cant message anyone
Seems to me this site is only for one sided bs of people hating

Date of experience: July 19, 2017
Illinois
1 review
10 helpful votes
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Someone used my name promoting Nextdoor which was unauthorized use of my name spread through the neighborhoodsame I'm extremely frustrated and unhappy

Date of experience: July 19, 2017
California
1 review
17 helpful votes
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****Delete your Next-door App****

Hey people I know you use the Nextdoor app and we all feel itis great tool. But one thing that people are not paying attention to is that your full address is listed right below your picture or a neighbor can click on the map and see your location. The Nextdoor app loves to tell you that you are safe because these are your what we call Neighbors. The thing is the Nextdoor app has no idea how crazy some neighbors can be hence my neighbor across the street!

A neighbor was on there complaining about someone setting off a firework in front of their house and running. I pointed out the fact that the person that was complaining had their address appearing in their profile and with two clicks if someone wanted to find them they could just to annoy them with the fireworks.

So a day or so later I get an email from the Nextdoor app saying that they have disabled my profile because it is been brought to their attention that the name of private person was not real. So fast forward two emails in, they still want to profess it is a safe place and our neighbors are safe and the profile was still disabled. It is not safe until there are better privacy restrictions preventing the ability to see your address or the map where you are located even if you don't show your full address. Reason being if you have a crazy neighbor and you are the only one on that block and you make a post, someone can click on the map and put two and two together and realize that you are the one on that block. In all reality the Nextdoor app did me a favor and just showed me how much control they want to have but don't realize how much danger they put the users at. They are getting such bad reviews every single day for that simple fact.

Date of experience: July 18, 2017
California
2 reviews
25 helpful votes
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Don't support ND
July 19, 2017

Next Door is absolutely the WORST thing. That has ever happened to to our HOA of 4,700 members. They remove post that do not agree with their thinking. It is controlled by one faction. They remove posts that they do not agree with. They are biased and are protected by corporate ND. If you criticize a lead or a moderator, you are gone! ND has no social conscience! They are a disgrace.
Posted by a member of the Oakmont Village Assoc., Santa Rosa, CA

Date of experience: July 18, 2017
Arkansas
1 review
8 helpful votes
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Horrible HQ
July 18, 2017

I created the neighboorhood and was not automatically granted lead... however it was an option until someone joined prior to me having my profile complete and assigned themselves. Very rude neighbor comments causing a huge neighborhood issue... unforrunately it is counter productive as our lead does nothing and when complaining to Next door they won't assign a new lead. So, like all other social media, we left!

Date of experience: July 18, 2017
California
1 review
2 helpful votes
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I am frustrated
July 17, 2017

I cannot read the messages people send me to private I am thinking to close my account and open it again, I am so frustrated that there is no way to communicate and nothing seem to work to fix the problem.

Date of experience: July 17, 2017
Minnesota
1 review
14 helpful votes
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The guidelines are regularly abused, and admins are worthless. Our building started a site as a forum for building issues, then the person who started it decided to delete comments that went against her agenda. She would be reported and it got so bad she was removed.

Once a new LEAD was in place they brought in another who started the same favoritism. We complained again and were told to start a "sub group" to discuss building issues, even though that was the point of the original group formation. After a year of building that up one of the LEADS in a snit deleted the group and a years worth of comments by dozens of owners explaining the history of the place.

Now back to the main page and if anyone points out that the current HOA Board is acting contrary to publicly available information from the city (i. E the law), that post is removed, and when complaining to nextdoor admins they just say, "Well, start a sub group." It's worthless as anyone can report a post if they don't like it, even if it's just repeating information from the city, and it's removed.

Worse than worthless!

Date of experience: July 15, 2017
Pennsylvania
1 review
20 helpful votes
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Scam
July 11, 2017

The 'hidden' agenda is to make money from good people. Only for sales people. Throw the postcard in the trash!

Date of experience: July 11, 2017
Oklahoma
1 review
21 helpful votes
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TRUST NOONE
July 11, 2017

I made a mistake by confirming my name and address to your little gang. Please do not try to access any of my personal information. I'm no youngster.

Date of experience: July 11, 2017
Maryland
1 review
11 helpful votes
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I loved their site before I placed my first ad to market my business. My ad got flagged because I had not registered. They told me to register. So I did. After that they suggested that I seek reviews from my clients to build my reputation. At that point I could no longer navigate their website. Every link lead back to my reputation page. I could not even read stories or look at ads from other neighbors. I contacted them on Facebook to let them know that I wanted to spend advertising dollars on their website. They never got back to me. They do NOT have a way to contact admin. STAY AWAY! These people are incompetent.

Date of experience: July 9, 2017
Kansas
4 reviews
19 helpful votes
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Signup Failure
July 7, 2017

Entered my Welcome code, zip and name and it said it didn't think that my name was a valid name and would not let me go any further with out contacting someone. Then the link just takes you to the contact page. Poor design, Poor interface. Looks like sign up is of poor design and does not work at times. After seeing all the bad reviews, perhaps i am better off not ever being able to signup

Date of experience: July 7, 2017
GB
1 review
9 helpful votes
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The sign up process is a real pain, and whatever device or browser I used, the log in page just kept looping.
Wanted to use the site as I work in community engagement, and Streetlife which was very good, had amalgamated with Next Door. However, bit worried about my personal details being on there, and I figured most people wouldn't bother to go through the sign in process anyway so I gave up.
Facebook groups are infinitely better.

Date of experience: July 4, 2017
Florida
1 review
6 helpful votes
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News feeds for one subject continue into other subjects continuing from the existing subject to continue when the subjects change in the same news feed, can go on for days and weeksbrought back to the top of the newsfeed with the old subjects and the conversations that change into other subjects going on and on and on repeating

Date of experience: July 2, 2017