NextdoorReviews 3,037

Nextdoor is a joke. All it takes is one jerk in your neighborhood that decide to report you say for having a yard sale in your own yard and the Nextdoor will remove your posts and lock out your account. I am talking about absolutely innocent posts such as giving away free household good, holding a yard sale or selling a family buffet in the appropriate for sale section. The leads are useless and either wont return your email inquiries or express their sympathy but wont get involved with the site management to address the situation. The customer service reps demonstrate the intelligence level of a high school dropout and lack basic ability to utilize common sense and judgement. Dont waste your time on this site.

I cannot believe this app posts your address, for one, even a street name is way too much info. Some neighbors are legitimately insane. After being threatened for telling people to chill about the 9,000th post freaking out about people walking in the street, i've deleted the app. No help from nextdoor, and honestly it's not worth risking my safety. I'm still upset about one of my neighbors threatening to dox me and I'll probably be extremely anxious the next couple of days. Thanks NextDoor! Screw you!

Our Nextdoor community bulletin board has been taken over by ultra-rightwing extremists. They take down any posts that they think threatens their agendas, but leave up right wing rants. Examples: (1) When community members started a constructive discussion on how to better protect our children from school shootings, right wingers took down any references to guns, but left up their own pro-gun rants. (2) When an announcement was made about the local availability of vaccinations, right-wingers set up a rant storm and removed the announcement. (3) When a neighbor posted the latest NASA data on rising CO2 concentrations, right-wingers started a disparaging name-calling campaign against the original poster and anyone who agreed with him, then had the post removed. The favorite right-wing ploy is to label any post, no matter how neutral and objective, as violating Nextdoor guidelines by being "too political." This gets the buy-in from the moderators (oxymoron) who take down anything not approved by the right-wing ranters. This is corrupt; it is really disgusting.

I had a post recently regarding selling two tickets for Aquarium. However, one day I realized that I couldnt log into my account anymore. At that moment, I had no idea of whats going on as I didnt receive any of the notice from Nextdoor regarding any potential problems. Then I contacted Nextdoor customer support to resolve the issue. But the answer I received from one of the customer support agents is simply that my post for selling two Aquarium tickets is violating their Community Guidlines (with no details) and they will unlock my account the next day ( which is not true as until today my account is still locked for the reason that Im not fully aware of). I see people selling their unused stuff and promoting local businesses all the time on the forum. If theres anything wrong with my post, they should have contacted me directly to inform the details and let me know the next step to take. As an user experience designer working in a major tech company myself, I see a very bad customer experience through how Nextdoor deals with the incidence. I wouldnt recommend the product to anyone unless you have time and dont mind to deal with bad customer supports if anything happens.

There are a few repetitive ads. And a lot of people giving away their stuff. But I've had no problems with connecting stating my point of view or internet trolls. I imagine it depends a great deal on the area you live and the neighbors join. I found this site very useful when there was a Prowler across the street. After calling the police I posted and the Neighbors in the area were quickly notified of the problem. We were able to prevent a theft that night. And from then on the neighbors had their porch lights on as a result of a discussion on this site

Not only does Nextdoor.com Play favorites and bias towards their own policies, they do not follow their rules and regulations with many open ended non descript Rules that they use unfairly towards their members. I have started a large class action lawsuit against them and I assure you it will got to trial and be a huge media event.

Just wanted to let everyone know that if you like being targeted racially, discriminated against, then Nextdoor is for you. The moderators are biased with only one group of people, and regardless of the many reports sent when they write racist comments, they ignore it. They take the side of those malicious racists and don't follow the rules set by nextdoor. The site is filled with angry/racist/ignorant/uneducated/oblivious people with nothing better to do, then to show the whole world what they really are. Save yourself from being discriminated, insulted, offended and find another site. This is for the Glendale, CA nextdoor.

I wrote a rather lengthy response to these two baiters I call them, who do nothing but incite people and it's okay for these people to cuss and swear while it's okay for others to consistently post their own little business they're starting up without no recourse even though none of this is approved by nextdoor.com. What a joke this place is. They actually cut me off for 72 hours because I responded to these two $#*!s on here. The leads do nothing to do their job by policing and removing the ads of people who consistently promote their own business while the rest of us are not allowed to.
I hate this site people that run this site they suck. Now it's all commercial ads I hope This app sinks.
UPDATE: As I went around the web looking at other sites, it appears that what I am saying appears to be a repeated complaint. Speak up & you will be shipped out... I wont ever be back.

My experience with NextDoor is that they will censor you if you speak your mind and share your experience if it happens to be negative towards HOAs and companies that advertised on their site/app.
They will censor you without any comments or explanations but they don't prevent people who work for the HOA or has any associating with one from sending you unsolicited nasty private messages.
A one way street that I don't want to live in.

I was active in our community and tried to help lost animals to get back to their owners, posted get-togethers for elderly etc. trying to be helpful. Working in healthcare if prefer not to list my real last name, although I did give nextdoor my full information incl. Phone # and email address. Someone from nextdoor emailed me and said my account was disabled for that reason. I explained again why I did not want my last name to be out there (someone can track you easily that way) but they didn't want to hear it. I made a new account with my real last maiden name. I notified some of the people I was working close with through PM at nextdoor that I was back and used my maiden name. Nextdoor disabled that account without notification and when I pushed for an answer they copied a private message I had written to someone in an email to me. Right there tells you any PM you send will be read. The people signing the emails only use their first name. When I asked for their last name they stated they don't have to reveal that to anyone. Talking about double standards.

I had posted an incident of road rage. I was able to take a photo of the car and license plate. It was removed in less than five minutes. Someone else posted a road rage. It wasn't removed. I think that the car I took a photo of belonged to one of the leads, or family or kids or friends. It's supposed to be informative but even one of the leads doesn't live in the neighborhood, doesn't have a home in the neighborhood. Actually she lives out of the country! These leads are a bunch of step ford wives that are just bored and love have the power of a sometimes informative website.

They kicked me off without word of why. Suddenly couldnt login one day. Thought it was a technical error so I took time to try to figure it out but then my husband said he could login no problem. Its been nearly 24 hours since I asked support what is up and nothing. This is not okay! There was a guy arguing with me and he said I threatened him (I did not) and I bet he reported he felt unsafe. So they just take peoples words now? Seems unfair and Im mad! I had a group I cleaned up the streets with once a month and now have no way to contact them.

Some crazy person who lives nearby rants against anyone he disagrees with, makes racist comments, and subtly threatens people. I happen to be his latest target. He now says he, "knows where I live". How does he know that when I hide my house number? Well, probably because Next-door shows when you joined the neighborhood, and doesn't allow you to opt out of showing your street name... Anyone with access to a realestate app can see when houses sold on a street in that time and now I have some crazy person harassing me because I made a suggestion he disliked. He literally has written 20 replies to me, and sent me a private message saying I have no right to have an opinion about "his" neighborhood because I haven't lived here long enough. Next-door has done nothing except to remove his racist comment from a different thread.