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Nextdoor

1.8

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.8 stars from 3,037 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 508th among Social Network sites.

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454
value
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returns
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quality
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Washington
1 review
18 helpful votes
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Beware!
July 7, 2018

I just got banned from Nextdoor for reporting abusive censorship by a Nextdoor Lead. How nice!

This social media company is the worst of them all. Racism, intolerance and paranoia are rampant. The only reason to join Nextdoor is for bad entertainment or to learn just how many bigots live in your neighborhood.

Date of experience: July 7, 2018
Texas
1 review
18 helpful votes
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Similar to another post, there was a lively discussion about living in a neighborhood where fireworks are illegal, and what those who are interested in such things might do to comply with our laws, given the impact on our veterans with PTSD, pets, and wildlife, not to mention the potential harm associated with setting off fireworks in a heavily wooded area. There was the normal amount of whining and personal diatribes, but to the credit of all concerned no objectionable profanity. However, one of the participants took exception to others' opinions, and reported abuse where there was none. However, she apparently found a willing ally in the far left leaning progressive Nextdoor culture, who banned my account based on what was a primarily civil discussion. No wonder Nextdoor possesses a 1 star approval rating overall. Nextdoor must embrace the Antifa philosophy that all controverting opinions must simply be suppressed, and they are willing to use their website to do so. Good riddance to a bunch of social media libtards I say. Nothing good oozes out of the feces infected San Francisco.

Date of experience: July 6, 2018
Texas
1 review
14 helpful votes
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The principal was good but there are many unhappy individuals who feel jilted in life and use nextdoor to complain, lie and exaggerate or try to ruin someone elses business reputation and nextdoor leads do nothing. In fact there are leads who are bullies too! Power given to losers who cant succeed in real life so they hide behind social media to make them feel powerful.

Date of experience: July 6, 2018
Louisiana
1 review
16 helpful votes
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Got banned because I asked what part of breaking the law do you not understand to a bunch of knuckleheads who kept making excuses for shooting illegal fireworks in my neighborhood. I guess I hurt a liberals feelers and Nextdoor would rather censor law abiding citizens. Whatever, what do you expect from a company based in San Francisco...

Date of experience: July 5, 2018
California
1 review
18 helpful votes
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This site is great! It give's you the opportunity to really meet your neighbors. It allows your neighbors to show their true colors. You'd be surprised at how much racism and intolerance is all around you. The site gives you all the social exchange of going to a clan meeting without having to leave your house.

It's also great to see those obnoxious neighbors that everyone on the block complains about, posting how "lowlife's" are bringing down their property value.

Sure the site has guidelines, but no one cares. It's usually the more active users that commit the most offenses and some of the leads (if they exist) would rather not deal with guideline issues.

Complain about someone suggesting a criminal activity and you become the bad guy. Apparently, the site endorses that we be able to shoot anyone that has a dog poop on the lawn, is homeless or just looks like they "don't belong".

Sorry, but this site is simply a gathering place for less educated, unsophisticated, scared, socially inept individuals to find common ground and sort out all their problems as to why the country is so messed up. Apparently, it is because of "others", you know, those that don't look like them, vote likes them, or hate like them.

Date of experience: July 5, 2018
Florida
1 review
15 helpful votes
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I was kicked off the nextdoor app after I reported my neighborhood lead of deleting posts concerning a traffic calming project in our neighborhood. She was deleting posts myself and other neighbors made because of her biased opinion on the matter. After reporting her to the help center, I received an email back from Grace which only stated that she would look into it but that these managers are long term. On the bottom of the email it said to rate my opinion on the help center and I put poor. Within minutes I was no longer able to go on my account and when I contacted them via email they told me that it was suspended for public shaming. Following is the copy of what I posted that they considered public shaming.

That would be our lead April Espana deleting posts. As for the traffic calming, there is none. Maybe they are waiting for people to just give up and stop talking about it. Then they will hold a meeting that we wont go to. Thats when theyll vote in their favor.

Date of experience: July 3, 2018
California
1 review
23 helpful votes
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I was part of Nextdoor for maybe over 2 years and since then have noticed the amount of angst and harassment that it's neighbors have had on each other.

Nextdoor claims to promote a safe place for neighbors to discuss about current events, however it is nothing but a place for harassment and bullying that is done behind a computer.

I had stayed away from all of the discussions because people on here have become so hostile that the negativity far outweighs any benefit to actually stay on.

I have also seen neighbors who purposely instigated fights and then had their victim's accounts suspended. Nextdoor does not protect those being harassed, or the harasser because of their level of involvement and popularity on the app.

I was getting tired of all the hurtful and nasty discussions that were going on that I had to mute a lot of the discussions.

However, just recently, someone had complained that I wasn't using a supposed "real name" and so my account got suspended. I have seen so many users with aliases so it makes me wonder who the star "police" is on this.

But anyway... I am actually glad they suspended my account because I couldn't stand getting there unnecessary notices anyway. I advised them to delete my account altogether... be wary that with an app like this, there are always a few people on here with nothing better to do but to cause trouble where it is unnecessary.

Nextdoor doesn't even officially checked any legal documents when it comes to your real name anyway, which blows my mind why they would even believe that every so-called "real name" on their app is actually someone's real name.

What a JOKE!

Date of experience: July 2, 2018
Indiana
1 review
13 helpful votes
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I'm suspended?
July 2, 2018

What is this being suspended and no notification as to why? I am very active on here and helping others plus I am selling many items and cant read their questions!

Date of experience: July 1, 2018
Texas
1 review
11 helpful votes
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I live in a neighborhood that has an ongoing conflict about the sale of a golf course. The HOA is trying to block the ale and then put the purchase on the homeowners (if they can get it). For the last year posts criticizing and "blasting" anti-HOA have been allowed. Today information that was negative about the HOA and telling us what is going on were removed! Sure seems the nextdoor lead is trying to protect the HOA and leave the residents in the dark!

Date of experience: July 1, 2018
California
1 review
16 helpful votes
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I've been suspended on Nextdoor for 'shaming'. I shared my personal encounter with a reckless driver along with the license plate and type of car... and warned people to be ware. Following notification of my suspension, I then returned to the site (via my husband's account) to review the previous relevant postings I had seen. All of the postings concerning this driver have been deleted. I wonder if those contributors were also suspended. Hummmm. Come to your own conclusions!

Date of experience: June 30, 2018
California
1 review
16 helpful votes
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All the other reviews are spot on I have been a member for only 2 days when the discussion of drug use in Irvine, California start getting crazy.
I live in Stonegate Village majority are Asians I didn't have an idea how many racist neighbors I have in my neighborhood untile I read their posts. One neighbor said drug users typically aren't Asians so I responded to him asking him not say stupid things like that since drug abouse doesn't matter if your Asain or not. Other post said black people are number one drug users followed by multi racial, white,. Then the lowest users are Asians with only 3%! I called him right on the spot and asked him to be respectful for other races and nationalities and show accurat data. For the love of god why they think posting drug abuse data is so important than trying to solve the drug problem itself? What's the point of Saying typically Asians aren't drug users? Stupid people say stupid thinks.
They went after me and reported me trying to block me out for calling them racists and rude.
The next day I received an email from Nextdoor asking me to post my real name saying some of the neighbors couldnt verify your address because I didn't use my real name I told them that's why I didn't use my real name I don't want one of these short circuits, racist neighbors to show up at my door step.
I totally agree with other reviews who gave 1 star I had exactly
Same experiences within only 2 days. I ask Nextdoor to send me a confirmation email that all my personal info will be deleted immediately and opt me out.
All what I got from them is a headache and stress it's basically a platform for racism that's all.
ZERO STAR

Date of experience: June 27, 2018
Nebraska
1 review
16 helpful votes
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The so called "leads" remove any post that disagree with their radical progressive view point. For example, they classify the word "homeless" as offensive, so if you use it, your post is removed. Do not join this garbage platform. Let's druve this company out of business.

Date of experience: June 26, 2018
Georgia
1 review
17 helpful votes
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No meat!
June 26, 2018

The leads will close a discussion if it has anyone who disagrees with your position! Only good for doing things like sharing banana pudding recipes.

Date of experience: June 26, 2018
District of Columbia
1 review
11 helpful votes
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63 years in my home
June 25, 2018

I was kicked off because of some discruntal neighbors after I moved to Tennessee. I lived in my home for 38 years and I was an advocate for the neighborhood. But yet they said for safety reasons, well is that not a joke! I was shocked and disappointed to not being able to communicate with neighbors and friends that I have known for many years. But there lose because my new gated community I will not be an advocate for them. Becomes to judge mental by leads. Thanks for this opportunity to voice our opinions.

Date of experience: June 25, 2018
Ohio
1 review
21 helpful votes
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A complete waste.
June 24, 2018

Nextdoor is a just a trick to sucker people into a wesbite so nextdoor can sell ads and other services to companies that want to reach those users, and mine the data.

There is no customer service to help you with disputes over neighborhood boundaries, and nextdoor does nothing to ensure that the "leads" of certain neighborhoods are actually a true representative of that neighborhood.

Some neighborhoods on nextdoor are segregated by racial lines as well.

It's terrible. If you use it you're a fool.

Date of experience: June 23, 2018
New Jersey
1 review
24 helpful votes
Follow Joe S.
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Depending on your town and how well your lead monitors discussions, it could become a site of hatred and close mindedness as it did in my town. God forbid you have a different view than someone on the site - you get verbally attacked and told to move out of town. After living in my town for 16 years, it wasnt until Nextdoor came around that I started to feel threatened and ostracized for everything I said ( and I dont even know these people). Simple things like responding to a post about how nice it was to see wildlife in the town would turn into a name calling rant about how we should shoot the deer. Definitely a sit for adult bullying

Date of experience: June 23, 2018
California
1 review
17 helpful votes
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Dismal
June 23, 2018

Too much censorship and a virtual total lack of their customer service department to enforce their own guidelines.

Plus, they share your data with " third parties."

Cancel your account. You'll be so much happier.

Date of experience: June 22, 2018
Virginia
1 review
16 helpful votes
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Bullies
June 20, 2018

Next door leads and customer service rep's decide everything and if they don't agree with your option your booted

Date of experience: June 20, 2018
California
1 review
16 helpful votes
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I signed up for this, because I was recommended it. However, it was so annoying signing up. The only ways to confirm your account is to 1. Give your credit card number, 2. Give your actual number to verify you live in the area, or 3. They mail you a post card with a verification code on it.
I would like to know why in the world upon joining and going to my privacy page, my whole address was posted. And to make it worse, you can't disable it. All you can do is make it so that only the street you live on is shown, which is still an invasion of privacy. What if I didn't check the privacy settings? In my opinion, the address should start out with it being not shown to the public, until you adjust the privacy. They act like there isn't crazy people in every neighborhood, and leave your whole, or most of your address up for "trust".
Well guess what, that doesn't fly with me. I've looked into too many cases to know that anyone sick could be watching, and if they have your address, then you can only hope that's all they're going to do. I deleted it immediately, because I felt unsafe. The app even had the nerve to ask why I was disabling my account, and link me back to the privacy page.
Another thing it requires is you have your "real name", shown to the public. And from what I've read, if your name is unusual like mine, you're SOL because anyone can report you for having a fake name, and get you banned. Yet, if you put a nickname, you can still get reported for it being "fake". This app is just fishy to me.

Date of experience: June 20, 2018
California
1 review
22 helpful votes
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Nextdoor arbitrarily enforces it's rules. It seems to be fostering nazi-like thinking. No free speech, lots of reporting of posts that someone doesn't agree with, narcissistic and police state views are the rule. If you're a free and critical thinker than you are labeled a conspiracy theorist. Only certain people are allowed to post "controversial" topics. A controversial topic definition is extremely unclear. And shouldn't most topics be allowed to be posted? Very sad how many on the site jump to police others on the extremely unclear and arbitrary rules. I personally have never reported anyone as I believe strongly and free speech and I can put my big girl pants on and not get crushed by what I read. Others, not so much. People who can't debate would rather just report you and make you go away. Great breeding ground for Nazi like thinking and indoctrination into giving up Constitutional rights. On the flip side of very easy way to keep up with things going on in your neighborhood. Easy way to give away things you don't need any longer and get things that other people don't need any longer.

Date of experience: June 18, 2018