A SCAM! Buying from this website is the worst idea ever! I ordered 4 dresses on the 4th of July sale to be shipped within a max of 7-10 business days. Few days later, they inform me that one of the dresses are out of stock (the one with the highest discount obviously) and they return the money. After 20 days I receive 2 out of the 4 dresses with no explanation of where is the 3rd missing dress.
After almost 1 month of the purchase they inform me that the dress was lost in transit (BECAUSE I'M SURE IT WASN'T IN THEIR STOCK AT THE FIRST PLACE)... IT'S A TOTAL SCAM... holding my money for a month for a dress that is not there! How can the dress be lost in transit and never be found!

Omg! How did I not see all these reviews before buying from this company? The pictures of the dresses are all fake! The dress looked nothing like the pic and looked like it was counterfeit and very cheap quality. Now I can't get them to pick the phone or get back to me after I sent pictures like they asked in an email. I was just told the email didn't include pictures when it rightfully did!
I have 6 days to get my money back or go spend more money to find another dress before the wedding! Just horrible!

I purchased a dress for my son's wedding on April 24. It arrived April 30 and did not fit. I returned it May1 via USPS (big mistake)! It is now May 17 and I have not been credited yet for my return. Also, be aware that they charge you a restocking fee and you have to pay to ship it back. If you call and ask if they have received the dress return, they ask for your shipping tracking number that you paid for. If you do not have it you just have to wait it out. I called today and they said they refunded me 3 days ago and I have yet to see the money in my account.
If at all possible, shop at a store that pays for shipping, free returns and does not charge a restocking fee, like Neiman Marcus, they are the best!

I purchased a dress from NYC on the night of 4/5 and cancelled my order on Saturday 4/7. I received a standard email from NYC informing me that I was being charged a 25% restocking fee even though the dress had not shipped.

However, if I take ownership of the dress and return it, I will be charged 15% restocking fee. It makes no sense to be charged more if the dress hasn't shipped. I called several times and was told this is company policy. I was informed via email that the dress shipped yesterday 04/09. I have concerns that this is a scam and I will not be refunded for my purchase. Something to be said for going to a reputable company like Saks, etc.

I placed my order 3 weeks prior to the event I needed to wear the dress to. Weeks go by and I still don't have my dress. I finally contacted them by email and got a reply saying that my package got lost in transit and that they were trying to get me another in my size, but that the designer didn't have my size anymore. This is three days before my event. I know I should have contacted them sooner, but I gave them the benefit of the doubt and waited a long time thinking that my package was on it's way. Honestly New York Dress should have contacted me earlier too to let me know what happened. They offered to take 15% off of a dress of my choosing and to have it rush shipped, but that's not going to cut it because I had my heart set on that exact dress that I could have had in my arms right now if I had ordered it on another dress site (there are three that have the same dress and in my size). Now I have to pay and extra $100 something dollars in rush shipping fees to receive the dress I originally wanted, but from a different dress site.

I bought a dress that costed me 750$ and paid 242$ in customs that I was not informed about when I placed the order. The dress did not fit, I was measured by a professional before ordering the dress and checked the size chart before ordering however the size was not true. The dress material was so cheap not worth the price. I sent back the dress for a refund, they emailed saying that the dress will be returned to me as it was worn! I did not touch the dress, I only tried it on for 2 minutes and was extremely disappointed, I had to buy a new one last minute to attend the event I bought the dress for which also costed a fortune as I did not have any other options! They are the worst company, the pictures they have for the dresses online are fake! The dress did not look like the picture not even color or length wise. DO NOT BUY FROM NYD

I just bought a Sherri Hill dress #******* in Dark Nude and it is amazing! Perfect color, perfect fit! Everything went so smooth with my order, i got it fast and the dress was in perfect condition. Staff is polite, patient and understanding. Nothing to complain about.

I ordered three dresses for my daughter's wedding, hoping that one would work. Although they were all beautiful and well made, none were what I wanted. I went to return them within 10 days (the policy says 7 days), and they did return part of my money. I paid $1286 and they only refunded $984. The restocking fee was 15% and then they charged over 100 more for what? So it cost me $302 to try on a few dresses, none that I wanted to keep. I will stick with Amazon next time, or a company that has a better return policy.

I dont know why there have been negative reviews on here. I have ordered fom this ompany twice. The gowns are authentic designer dresses. The last dress i ordered, i had to order sight unseen because it was the dress my daughter wanted and no one in my area had it. Long story when my daughter went to have alterations she no longer liked how the dress looked on her and didnt have it altered. I called customer service and they allowed me to return the dress less a 15% restocking fee since it still was in its original condition. Very satisfied!

1. Appearance and material quality - looks and feel like cheap polyester
2. The dress was not packed adequately- all jumbled up
3. Beads were missing and some were loose - even the address label came off
4. The size was incorrect - I took a size 4 but it fits a size 8
The design is fabulous but its a shame that the end result isn't reflective of all the efforts made by the dress architecture. Mr Kourosh Babain.
I suggest that only dresses under $400 should be bought from this site. If you have a big event, this is not the place to scout for an attire.