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NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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Good, but the wait time was longer than specified.
Des vêtements et objets uniques à prix très intéressants. Rapidité de traitement et d'envoi.
... d'articles pratiques qu'on ne trouve nulle part ailleurs. Ils sont bien décrits. La navigation sur le site est agréable et facile. Les modalités pour passer et payer une commande sont faciles.
It was easy to order. The product arrived on time. There was no problem with customs. I payed 10% tax and 30 % customs.
Bijna 2 maanden gewacht op levering aan huis, Veel te lang,,,,,,,,, Niet prettig... hadden wel al betaald,
Dear Nelly R. Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: [email protected] We will do the best to help you.
I was satisfied with the quick delivery, but the postage was a bit expensive.
Size was perfect.
Dear Jane C.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: [email protected]. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
I am very happy with the products received (It is the first time I bought from NewChic). Delivery time was also very good, in spite of being in busy Xmas period
Dear customer,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: [email protected], have a nice day!
Best regards,
Newchic Team
Hi Claude S., we are sorry for the inconvenience caused to you.
About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.
Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.
Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html
If you have any questions, please feel free to contact us by email: [email protected]
The quality of the product and the service were outstanding and really good value
Good tracking and delivery time. Product arrived as advertised.
Dear Georgina W.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: [email protected]. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
Quick delivery and surprisingly good quality and perfect fit true to size.
Dear Kendall C.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us again by email: [email protected]. We will surely help you anytime, have a nice day!
Best regards,
Newchic Team
The product was not in perfect condition and the pricing is not reasonable
Good print quality, fabric not the highest quality, but was to be expected. Delivered what it promised
Very quick - good. I thought with Covid and the Christmas rush the order may have taken longer
Compré unos zapatos el 15 de diciembre del año pasado y pasó un mes sin noticias de NewChic. Hace una semana, por chat, me dijeron que estaba agotado. Cambié el modelo y aún no he recibido nada.
Dear Manuel G.we are sorry for the unpleasant experience and we have contacted you before.
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Hope to get your understanding.
If you have not received our contact or if you have any questions, you can contact us at any time via email: [email protected], have a nice day!
The weave/fabric on the sleeves doesn't match. Also did not first customer purchase discount.
Dear Dennis R. Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: [email protected]
We will do the best to help you.
We do not intend to cause trouble to you. Regarding the reasons for the unavailability of coupons and operating instructions, we kindly suggest you to check the following link: https://www.newchic.com/help_center/coupons-and-points-faq156.html
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Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bryan N. Please click the“Size Reference”or“Size Guide”to get the size details. To choose the correct size, please take our size chart as the standard reference and choose a suitable size base on your measurement.
Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: [email protected]
We will do the best to help you.