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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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5 minutes into making my domain and additional purchases i was suspended from my account
Everyone has been so kind and helpful in my learning experience in how to do a website.
Terrible communication and my account is being charged despite the services being suspended.
I was charged for something I did not sign up for.
So far, I've tried to set up my email and it's been "waiting to be verified" for almost two days. I am chatting with help and every time I ask a question. Have to wait between 2-4 minutes for a response. Then I did what he told me and google said my account has been resold. I'm not sure what is going on but so far, my experience has not been very good.
It said my domain "judyantonelliart.com" was not renewable. Then after I purchased a new domain"judyantonelliart.net" I tried the renewal again and received a renewal for "judyantonelliart.com" Is that renewal for the new owner or me. Judy Antonelli Klanderman
Domain is really great and the opposite of the competition who vendor-lock you in by malicious business practices and deceit. Instead, Domain has been completely transparent in transferring domains in and out of their platform.
Easy setup and easy to navigate site but I literally just signed up 5 sec ago... A little aggressive to ask for a review at this point if you ask me lol...
I found the process awkward and confusing to connect my website to a domain. I have at least 5 different phone numbers I was told to use to follow up.
I specifically turned auto-renewal off a month before the expiring date for my domain because I no longer need it and yet it charged me anyway. And now it seems I have a ".onine" extension as well that I never signed up for. Will be contacting bank to contest this charge.
I was able to purchase the domain name that I want but I'm to really sure what that bought me yet.
So far i can say it's good will tray more and get back to you
I am not able to locate the page to start building my website. Each time i log in it takes me to a payment page i have already made a payment of 111.11 to get started I'm not sure why i am being asked to make more payments.
All the upsell buttons are confusing, surreptitious, and frankly unscrupulous. If the registration price weren't reasonable I would have used another registration service.
Easy to use but like to add my own coding as well.
I think you need to improve the performance and the interface.
A little difficult to navigate, overall please with service.
I was charged more than what I originally ordered, and my domain isn't even available anymore! Impossible to contact Support.
The message us box stays in one place and covers part of the screen I need to see and read
I want to update my payment information. My PayPal email address is wrong. I try to edit my PayPal info, but email address isn't a field presented to me to edit. So I changed my email address in my profile (which I wanted to do anyhow). PayPal info continues to show the old email and does not allow me to change it. So I gave up on that and started entering credit card info. I aborted that because I thought logging out and back in might fix the PayPal email address. Nope, not only does it not fix that, but now I am not presented with the opportunity to enter a credit care.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members