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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Log in is a cumbersome and time consuming with having to get an authorization code, website does not work with mobile devices, trasferring my domain to your platform has been taking an exeedingly long time, not all web browsers work with the mail platform.
Horrible experiences recently. It used to be such a great helpful service, but over the last couple of years things have gotten very bad.
Fantastic and effective Communication and efficient service delivery
Easy to navigate, difficult to get in touch with representative via chat.
Paid for services. Somehow multipule subscriptions purchased. Only needed one store front and one domine. Got two store fronts. Went to remove the unwanted store front and then everything was lost. The system is telling me i need to pay MORE money now. I feel tech soppurt has not done anything to get my account back up and runnig for the money that was charged. Its now been for sure three weeks that my webpage and store front have been down and no contact from tech support on a fix or even to tell me to go $#*! myself!
Easy to navigate the instructions given. No issues, had a good experience.
Was easy to setup and choose. Good value and easy navigation.
A little confused where all my domains are at from 2 other systems
My simple issue has not been resolved, going on 4 days, a chat meeting, and an email exchange.
This merger has lead to my sites going down and I still haven't been able to restore them. You're charging money for services that used to be included with the domain name renewal. I cannot believe after 20+ years of doing business with mydomain.com this company has fallen to offering garbage service.
Simple and easy to use. Self service allows me to manage my accounts without contact customer service.
DNS changes take to long to go through inside of Web.com. Locks us out of making changes we need to because the DNS is busy.
web.com has started triggering renewals for names that were not set to expire for months. I think you noticed that I began moving some names and started to ding me on other non-expired names so you could overcharge me before I ditch completely.
It is very irritating to get an email saying "it's time to renew" and it doesn't say which domain this pertains to. I end up having to login to see which domain you are talking about. - PLEASE PUT THE DOMAINS in the emails you send so I can decide if I need to attend to them.,
Its been ok but not the best experience. Support has been very unhelpful
It is all working well so far but this popup is irritating. I'm in a hurry.
These horrible, greedy, deceitful bullies bought MyDomain and now they won't honor the free lifetime web forwarding which was part of the earlier service offering. That stinks. Web.com STINKS.
I've been trying to change my nameservers and I haven't being able to do it because of errors on web.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members