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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Angry about the mail redirection situation.
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Would like to see more options with scheduling. I don't have the ability to allow people to create reoccurring appointments as well as confirming appointments as they are requested.
I only used this on desktop but the layout of the website and user friendliness was decent, just not super easy. Automated shipping options on web.com would make it the tits meow
I haven't had much time to see any differences... just confusion because its something new.
An outstanding ticket to simply add one email user to google workspace has not been addressed in 5 weeks.
I'm extremely unhappy you've said your going to disconnect my email forwarding without giving any alternatives!
Stay as far away as possible. I reinstated my domain with them. They immediately had backend server issues that their highest technical team could not resolve. They refunded my money but kept my domain. For weeks I was told I was getting my domain back and when it failed, I was repeatedly thanked for my patience and understanding but it would be a few more days. Today I was told that I got my money back but I could not get my domain back until at least 60 days. They have forced me out of my domain and business because they couldn't keep their end of the contract and activate my domain name.
I was an original Dotster client. Great, world class service. And now three acquisitions later it sucks!
You gave me bad advice about the ICANN verification service emails I received and my site was taken down. I'm furious. I went to the trouble of checking directly with your help desk and you told me to ignore the emails. You have no reference to them on your site, and then I get taken down. Useless.
So far the process has been pretty seamless outside of one of our domains the auto pay CC did not transfer.
Not that great so far. Let's see how it goes from here. I paid for SSL, and nothing has happened. The buttons aren't working on teh site.
Some of the links don't visibly look like links making it difficult to setup the site. Specifically the Domain management and SSL certificate setups.
The editing part of the website is a little tricky and there's a lot to learn about opening a store. I literally have no budget trying to start on a shoestring so the time it's taking me a little longer than I thought. The AI versions didn't fit the vibe I was going for.
Been great to work with! The plat form is easy to use. I have developed 3 websites using the service for the past 4 years.
THE COMPANY IS BASED OUT OF THE PHILIPPINES WHERE OPERATORS ARE TRAINED TO BE VERY POLITE, BUT ARE UNABLE TO HELP. CREATE WORK TICKETS THAT GO NOWHERE TO NO ONE WHO CAN HELP. THEY ARE QUICK TO TAKE YOUR MONEY THEN PROVIDE NO SERVICE OR HELP WHEN YOU NEED IT. WHEN YOUR RENEWAL PAYMENT IS DUE, THEIR CARD PROCESSING DOESN'T WORK (THEY SAID THEIR HAVING PROBLEMS WITH MANY CLIENTS CARDS) SO THEY CANCEL YOUR WEBSITE AND ITS LOST. BEWARE!
I love the way my site looks. Very professional. Thank you!
Discontinuing Email Essentials Office 365 without notice, Discontinuing Free Email Forwarding without notice.
Support people not given any path forward to assist customers who have signed up to your products.
This is just rotten
Chat session was a joke. I spent an hour trying to explain the Mydomain site was down. My first message was "The Mydomain site and email are down". The reply I got was "Your website is wotking". After 1 hour of attempting to communicate I got a chat "I just got a ticket 5 minutes ago that the Mydomain site is down. I copied and pasted my 1st line in chat "The Mydomain site and email are down" and got the reponse "Your Website is up" I wasted an hour.
Web.com is a disaster. Nothing but issues since they merged from mydomain.com
So difficult for a first time user. I have struggled to get an email to work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members