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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Keeps me in track. Excited to see what I can do with this online domain. Makes me feel like I have ownership in something today which is quite to difficult to accomplish
Missing features. Hard to define blocks of display for each page. Missing checkbox element when creating a form...
Pretty solid, chat support is 9/10, usually very helpful. Website it a little clunky to build and doesn't have a ton of options but again, pretty good.
Hi, I have had an issue that I reported/put in a ticket for over a month ago that still hasn't been resolved. I have not been able to put my site live and it's extremely frustrating. I get constant noreply emails saying that the issue still hasn't been resolved. I'm trying to put my personal portfolio site up so I can find a job, and this has been a major setback.
Very convenient and direct! Gets straight to the point. Please join.
I moved my 10 domains to domain.com in April. From the first day faced with the problems. I don't know why but they locked my account in the first day. The only explanation was "securty". After I spend so many times with the chat realised that the customer support doesn't know the reason of my locked eighter.
The first that I've realised that this was the worst refistrar ever & decided to move out my domains when ever ICANN regulations will let me.
In the beginning of June I've tryed to move out but my account was still locked; as I learned from the chat still in securty check.
That's why I was not able to get my Transfer Authorization Code.
I filled a complaint form on ICANN's web site & received my codes after 5 - 7 days.
That's why in my point of view domain.com is the worst registrar ever :(
Excellent & efficient response, thank you. I am glad you guys pay attention to the small details..
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I don't know why I have to verify my account so regularly. I set and save a password and then a few months later get asked to verify again.
I am enjoying the experience so far. Had a couple major issues I would have liked to have been resolved quickerand without having to keep calling back. I get kicked out of the system occasionally. Easy to use, user friendly.
The first month I uswed this my website would not publish! A waste of money. Trying to cancel before being charged again!
Always easy to use and update. Love the analytics it makes it easier for me to understand my daily goals.
Very helpful with login issues. Thank you for the prompt service.
Lovely support system. I've enjoyed my experience with them ever since I started using their products. Keep innovating.
Since Web.com became involved with Dotster.com many aspects of handling our account have gone wrong and it takes a number of attempts and many hours to resolve issues.
Your $#*!ing company has sucked for a while but even worse now!
I'm trying to manually renew and get error message: invalid email specified on the request. Not helpful.
Unbelievable. Rerouting email is so easy, I do not understand why this service would be discontinued. Currently looking for a new provider
The personnel were helpful and accommodating and were able to fix the issue fairly quickly.
Web.com is a dishonest company who will take your money and run! They do not have your best interest.
You're better off using a individual web developer.
Credit card fraud it's not where I want my business.
You need to be with a company or individual that will be honest and look to help you properly display your business. Do not use your credit card before doing your research on Web.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members