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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Hiç bir sorun çıkmadı ama şifreleme ve güvenlik kodlarımı kabul ettiremiyorum saçmalık
User interface confusing and hard to get to things I need to do
I am so upset. I have tried to cancel my subscription time and time again and it has been impossible. Stop charging me or get some better customer service. Im furious that I even have to give one star
To many phone calls for support, trying to correct issues or get options to work
Unable to do business with web.com (unable to update my credit card and protect my domain in case if my domain gets expired due to payment failure)!
Even paypal id not working (this option is coming but error)
Thank you for your assistance achieving my goals and accomplishments
Professional and more when it comes to building a website for our company.
A little hard to navigate, but acceptable and a great start to my career.
Trying to help manage another account for a non tech friend - dear god, I feel like I'm non tech now. How is this so difficult?
Lots of issues to get my mail ongoing
After 6 days still a "high priority ticket not being worked upon (? What's the SLA?) --> purchased the hosting to obtain the catch-all functionality that still does not work
Migration of my old (nameszero) mailbox into this new one seems not te work
When I have to ask the chat support three times to end the chat I second guess being with web.com
I'm trying to log in to fix a billing issue and I am hit with the stupid pin number requirement which I honestly rather not deal with, then with a website review offer, and now a survey. Get out of the way and let people do what they need to do.
The transition from dotster has not been smooth and we have encountered multiple problems, from hosting autorenewing but not domain. Then something as simple as changing contact information results in a two month hold. I am paying for 12 months of service but receiving 10 because I needed to change an email address. This has negatively impacted my business.
Do you want your site to be down and not be notified? Do you want customer service that tells you all the glitches are your fault? Do you want a chat service that takes 6 minutes to answer you back? Do you want those answers to NOT actually answer your question. Do you want to waste an hour and get nowhere? Then web.com is the right place for you!
Its a good experience and so easy to create a website using it
The website keeps giving error messages "try again later" but provides no details on what the issues is. I can't update or delete the expired payment methods (Visa)
Over 3 weeks and catch-all email address can't be addressed
Stop popping this up- when im editing it keeps popping up with an error and booting me back to the home page, without saving my work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members