NetworkSolutionsReviews 10,335

Slow and buggy interface, constant problems. Yesterday I was unable to update my billing information, today the domain being transferred just disappeared from the interface. Two serious problems in less than a week of service usage. I'm starting to doubt your service was the right choice and starting to think about cancelling my orders and return to the previous domain registrar instead of transferring the rest of domains.

Up until yesterday my experience had been good. I had an urgent task to create emails. I was geting errors all day yesterday and each time had to force close to stop it.

Making DNS additions using the console hasn't worked for me at all. Have been forced to contact Support using either Chat or Phone to have DNS entries added.

I AM TRYING TO BUY A PHREAKING DOMAIN but I can't because the Website is completely messed up. Lots of 404 returning in API requests, errors in console, etc.

I am having a hard time getting my transaction to go through. I am trying to purchase hosting for one of my sites

Great company to work with and has been the sole source for all our domain needs.

Cant seem to get hosting - the computer just thinks and thinks once I put my billing information in.

For three weeks my website has been down due to a problem with the SSL certificate that they generated themselves and they still haven't given me a solution, they have the worst customer service and very poor quality of the technology they offer.

You just got charged me for a domain renewal, AFTER submitting said domain for transfer to another, cheaper registrar. Possibly this is just a misunderstanding, but my domain renewal fee costs almost twice as much as the first renewal year did. I can't keep paying these prices.

There are not enough characters in this field to express how I feel about this company. 1 start is too much for them. Run away, believe me, you'll regret it if you do business with them sooner or later.

Terrible service, pricy, on hold FOREVER with tech support. Register.com could care less about me, a customer who has been with them from the beginning.

I am the fool, clearly.

Goodbye register.com.

So i need help getting into an client account as he has no login info. First call was 45 min on hold and then hung up on and the second was 29 minutes and the exact same result, hung up on. Do they not know how to use a phone? Seems to me NS/web.com does NOT care about customer service at all, they were never good but now it is 10X worse. We will be moving the domain when its up for renewal. Stay away.

We had been a customer for many over 15+ years. We recently cancelled our service prior to our annual renewal (yet charged) and were denied a refund/credit. I remember back in early 2000's when Will in Danbury, CT started this business and supported the effort at the time and faithfully paid them automatically for each renewal. Practice of auto renew with a stringent NO REFUND policy is not good business. We made it simple for web.com to receive our payment each month/year and yet when its time to part ways they left us with a payment for future services that we have cancelled, bad business practice guys, get better at it! Buyer beware!

I cancelled the service and they AUTORENEWED me! They stole my money and wont give it back! Do not give these thieves your credit card. I have the emails for proof.

I've been with them about 20 years. What a mistake last year the turned on my dead website, put my new ssl certificate to that website. Then in June 2022 these brilliant people decided to start messing with my site. My website has not work for the past 3 months. Its my web site but I have no privilege's to enter and resolve issues within the database, My website gets 500 error messages constantly disallowing my site to be crawled my ranking went from the top ten to nothing. I tell them it down they say we will run the back up 2 weeks go by nothing then an email saying the back up are good only for a few days this place has become completely useless. A very long time ago I recommend people to use them at this point in time every one needs to run for the hills. Very quick to take money then no one knows what going on. I've been on hold for an average of 4 hours daily trying to resolve this they switch you from department to department hoping you'll hang up. With out calls to my phone I go under but with the scam they have going on they could care less as long as they can charge your card DO NOT USE THESE PEOPLE