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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I've been with Register.com since I started my business in 2009 and this year will be my last year (2022). Over the years the email service has been a headache with Register.com network outages and it keeps getting worse. Now I have to subscribe for Technical Support Service just to fix an issue they Register.com caused. They have signed me up for services I didn't consent to and would not reimburse me. The last straw is there horrible customer service *******655 no one is ever available not they use to be and then they just hang up on you. All I can say is they just lost a customer of 13 years! And the sad thing is…… they won't loose any sleep over it.
Could be a bit more optimized for ease-of-use, organization, and better Website Builder.
Great experience so far for basic web building. My struggle at the moment is figuring out how to upload videos to my website.
Hi Arianna,
If you have any issues, give us a shout!
DJ
Customer Advocate at Domain.com
It has been a week and my domain is still not set up
Hey Martin,
It is definitely time you call our support and see what is going on.
DJ
Customer Advocate at Domain.com
Good phone support to get started
I came back as a recurring customer~~
Hey Alex,
This is so good to hear. Thank you so much for letting us know!
DJ
Customer Advocate at Domain.com
When ever we face any issue regarding the Domain.
Domain.com provide us quick and Lovely Support
Hi Saeed,
That is so good to hear. Thank you for your lovely review!
DJ
Customer Advocate at Domain.com
Horrible interface. Cannot administer account without going through helpdes. K just to set up new google workspace
Hey Ruel,
We are so sorry to hear this. Our frontline support is able to help with your google workspace issue!
DJ
Customer Advocate at Domain.com
IM still learning so sorry. I believe I'll be very happy once i get it.
Please thank Bue on youtube he is wonderful teacher.
Hi Michael,
Please do not hesitate to reach out to us if you need any help!
DJ
Customer Advocate at Domain.com
Love it! I just bought two domains and forgot to put my code in! Oh well, next time…
Hi Davy,
Thank you for choosing Domain.com!
DJ
Customer Advocate at Domain.com
I paid to upgrade my business email *******@colmcillepress.com and have been unable to access it since.
Hey GD,
You may want to contact our live support so we can look into this.
DJ
Customer Advocate at Domain.com
Good so far. Looking to build site in the near future. Very helpful and I will try to transfer my domains from blue host as well.
Hey Hiram,
That is great! If you need any help feel free to reach out!
DJ
Customer Advocate at Domain.com
I am extremely satisfied with the online helpdesk service
Hi Balazs,
We're happy that you're happy! Thank you so much for your review!
DJ
Customer Advocate at Domain.com
I have been with Domain.Com since almost the beginning of its creation. I have purchased 100's of domain names and have had almost zero issues with this service. Redirecting to Private Servers is very easy and is up and running in under 10 minutes (most of the time). This service is #1 in my books and will not use any other domain service. Domain.Com's prices are very reasonable upon first purchase, and normally beats out on other domain services deals. This is a Top Notch Service, hands down.
Hi Liquid,
Thank you for your kind review! We definitely appreciate it and we can't help but agree with you!
DJ
Customer Advocate at Domain.com
DNS pointers are confusing... more help would be appreciated
Hi Brian,
Our live support would be more than happy to assist. Give us a call or chat!
DJ
Customer Advocate at Domain.com
Generally happy about it, though a bit complicated about the plans
Hey Shameem,
Thank you for your lovely feedback!
DJ
Customer Advocate at Domain.com
Great support, interface and hosting services. Could improve the webmail system though.
Hi Nankya,
Thank you for your awesome review!
DJ
Customer Advocate at Domain.com
Interface is lacking and transferring a domain and billing are not easy to decipher. I bought my business starter when I bought my domain, but now it is also charging me monthly.
Hey Alexandria,
Please give our frontline support a call. We will be more than happy to make things right.
DJ
Customer Advocate at Domain.com
Staff is not knowledgeable
Also very poor interface
Takes too much time to load the website.
Email dual delivery is not there.
Very bad service
Hey Steven,
We are so sorry to hear this. We want to make things better so we have sent you a private message.
DJ
Customer Advocate at Domain.com
Big trash with work with interior Cpanel. I will never use the services of domain.com again. Work with internal Cpanel is impossible. I lost my money.
Hi Mihai,
If you are having cPanel issues our live support will be more than happy to assist. Give us a shout!
DJ
Customer Advocate at Domain.com
It would be great if you improved the loading time or response time of the website and also the UI.
Hey Paurakh,
Thank you for your review!
DJ
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Spencer,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com