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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Figuring out how to buy email options and the differences is difficult
I'm lost and don't see any help that applies to my issue. I purchased Wordpress, but don't see how to download and use it. Very frustrating.
Hey Thomas,
Have no fear, we are here. Give us a call or chat and we would be more than happy to help you out!
DJ
Customer Advocate at Domain.com
Nothing works so far, I've had to have assistance with everything. I get logged out everytime I try to start building a site. My log in info didn't work, my email didn't work. Everyone that has been assisting have been very helpful. But super frustrating.
Hey Kimberly,
Give us a call or chat so we can look into this.
DJ
Customer Advocate at Domain.com
Every time I try to add a record and submit, your system logs me out. This is ridiculous!
Hi Bryan,
We hate hearing this. We would love to take a look into this. Give us a call or chat!
DJ
Customer Advocate at Domain.com
I've been logged out all of a sudden when verifying my domain multiple times.
Is there any problem with the website?, I need answers ASAP
Hey Juan,
Give us a call or chat and we will give you some answers.
DJ
Customer Advocate at Domain.com
I'm not finding the build a website very user friendly
Hey Doris,
Thank you or your feedback. We have tons of ways to build a site, just give us a call to find out!
DJ
Customer Advocate at Domain.com
Its taking forever to Activate my domain. More than 48 hours
Hey Omar,
You may want to contact our live support to have them finish it!
DJ
Customer Advocte at Domain.com
Make your site load faster than it does and be able to load with tracker blockers enabled and stop stealing my information. Also make privacy protection not something i have to pay extra for.
Hi Oscar,
Our site loads fine on our end and we are not stealing information. Privacy protection is something you will have to pay for no matter where you go.
DJ
Customer Advocte at Domain.com
I am angry man and getting old you keep close for youth of mine that you do.
Servet Degirmencioglu.
Hi Servet,
Thank you for your feedback!
DJ
Customer Advocte at Domain.com
I am unable to update payment method. There were also messages going out as if I had not paid for my domains, and they were going to be cancelled, which was nerve wrecking.
Hey Lillian,
Try giving our live support a shout!
DJ
Customer Advocte at Domain.com
Sometimes I have issues with the menu, the page booking disappears always and I can not do alterations, and i wish that i could be able to block some client to book again.
Hi Ana,
Thank you for your feedback! For your menu issue give our live support a shout!
DJ
Customer Advocte at Domain.com
Great experience with multiple domains, but I have to log in to the control panel in incognito mode. Why can you not fix that irritation?
Hello Harold,
Thank you for your feedback. That should not be happening. Give us a call or chat so we can look into this.
DJ
Customer Advocte at Domain.com
I have purchased two domains and email through Microsoft 365 and have yet to be able to use my email, I have been communicating with your help and advance team for over two weeks without resolution.
Nice and easy to use. So far, very good experience with the purchases
Hi Andrea,
We're happy that you're happy!
DJ
Customer Advocate at Domain.com
Register.com has got to be the worst e-mail provider in the industry.
Their service is unreliable, and the customer service is horrible as they subcontract call centers in obscure parts of the world... average waiting time to speak with someone who barely speak english is about 28 minutes
In every domain transfer we had a lot of problems, the standard domain service also es very bad
Hey Suk,
We are so sorry to hear this. We would love to know what we can do better.
DJ
Customer Advocate at Domain.com
I contacted Register.com to put my original website back online that I paid thousands of dollars for, Not only did they not do that, they tried to" create " a new website for me ( what!?). They refused to give me my money back! The credit card company Capitol One, after sending them all the correspondence required to get a refund, refused to give me my money back also. Save your money! Find a REPUTABLE internet company and credit card company.
All great, only request if possible: I'd like to add other users to my account or at least to my websites.
Hey Revelacio,
You should be able to add users through wordpress or by giving your information to other users. Contact us and we can talk!
DJ
Customer Advocate at Domain.com
Good, I am able to do what I need to do with relative ease
Hi Heather,
That is awesome. Thank you for your review!
DJ
Customer Advocate at Domain.com
My account t has been cancelled 3 days after opening and registering my new domain
Hi Kym,
You may want to talk to our live support to figure out what happened!
DJ
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Angela,
Give us a ring or shoot us a chat and we will be happy to help!
DJ
Customer Advocate at Domain.com