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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Can't transfer one of my domains, keep getting flagged and suspended.
Every time I chat with someone it's an amazing experience.
Hey Matt,
That is awesome! Thank you for your review!
DJ
Customer Advocate at Domain.com
domain.com is the best and safest site to purchase domain
Hey Fuad,
That is so good to hear! Thank you for your lovely review!
DJ
Customer Advocate at Domain.com
I registered 2 domains several days ago. They are still pending, although this was supposed to take up to 24 hours only. No communication from your side.
Hey Tan,
This is something we need to look at. Please give our live support a call or start a chat!
DJ
Customer Advocate at Domain.com
Some continuing(!) technical problems with active domains falsely appearing as inactive in your interface. Crazy stuff. I'm also unhappy with your recent domain renewal price increases.
Hey David,
Please give our live support a call!
DJ
Customer Advocate at Domain.com
Your site does not provide instructions to change user name
Hey Amos,
Give us a call and we can help with that!
DJ
Customer Advocate at Domain.com
Hi Tim,
That is awesome! Thank you for your kind review!
DJ
Customer Advocate at Domain.com
Platform is flakey with many bugs. My business (eventscape.io) is currently totally offline because the domain failed to renew properly. Major overhauls and new quality control procedures are required to get this platform to an acceptable level of stability.
Hey Kevin,
Thank you for yoru feedback. We will look into this!
DJ
Customer Advocate at Domain.com
I'm not familiar with technical terms. More examples would be helpful!
Hey Tom,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
I didn't see the option to set privacy on transferring my domains.
Hi Dale,
Give us a call and we will get you straightened out!
DJ
Customer Advocate at Domain.com
Your site is super slow and my domain is still not available
Hey Kyle,
That's strange. Let get that looked at. Give us a call or chat so we can better assist.
DJ
Customer Advocate at Domain.com
Kris has been very patient, knowledgeable, and professional.
Hey Maceo,
Thank you for your lovely review!
DJ
Customer Advocate at Domain.com
Professional skills in communication and understanding
Hey Ismail,
Wow thank you!
DJ
Customer Advocate at Domain.com
Love the easy to use interface. Just allot of trackers.
Hi Michael,
That is great! Thank you or your feedback!
DJ
Customer Advocate at Domain.com
Very easy to get your need here and very good price on this Domain.com really I love it
Hey Mehmooda,
Thank you so much for your kind review!
DJ
Customer Advocate at Domain.com
Everything I wanted to do so far it is not available or it is hidden, I dont understand what kind of provider you are?! I wanted to make site worth Wordpress builder after series of rejection from google for domain Ive bought here, google won't recognise me as a domain owner, your bot sent me text where that is confirmed instead of link where to paste html code from google for validation.
Hey Tatjana,
Give us a call or chat. We can better assist you through our live support!
DJ
Customer Advocate at Domain.com
When login into the account needs to take a long time, and sometimes will doesn't work also. After renewing the domain, very difficult to get an official receipt or invoice, when I want to print it out from the transaction list didn't show the name. At the beginning easy to use, but after your platform was upgraded, everything is user-unfriendly. Especially the invoice part.
Hey Be,
That is a little weird. Give us a call or chat and we will be more than happy to help!
DJ
Customer Advocate at Domain.com
Dependable, solid, and secure, with an easy-to-use dashboard.
Hey Bruce,
Thank you for your awesome review!
DJ
Customer Advocate at Domain.com
Lakshmi was great! They helped me do everything easily.
HI Sofiya,
Thank you for your awesome review!
DJ
Customer Advocate at Domain.com
Terrible, you need to list the domain name in all of your correspondence
Hey Alex,
Thank you for your feedback!
DJ
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ilya,
Let us help you! We would be more than happy to do so. Give us a call or chat
DJ
Customer Advocate at Domain.com