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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I just registered a new domain yesterday - legacyadvance.tv - and it is not listed, nor did I receive any notifaction t my email.
I can't access my account. Can't open email. "Help Chat" links to porn sites. This is horrible. I want out. WANT TO CANCEL!
Hey Danica,
Give us a call and we will straighten this all out!
DJ
Customer Advocate at Domain.com
I have managed to create a website but it is so slow nobody wants to bother with it.
Hi Jeffrey,
Give us a call and we can look into the speed for you.
DJ
Customer Advocate at Domain.com
It was a very good experience representative was very helpful and everyone took his time he didn't rush really took care of me
Hi Dineo,
Thank you for your review!
DJ
Customer Advocate at Web.com
Efficient responses to all questions with courteous attitudes.
Hey Ken,
Thank you for your review!
DJ
Customer Advocate at Web.com
Hey Jared,
Glad we could help!
DJ
Customer Advocate at Web.com
I have not been able to set up the Google Workspace so I cannot create my website yet.
Hi Timothy,
Give us a call so we can set that up!
DJ
Customer Advocate at Domain.com
I have a good very good experience with you guys thank you very much for helping me set up and everything everything wasn't said what now thank you so much God bless you
Hey Natacha,
Thank you for your wonderful review!
DJ
Customer Advocate at Web.com
So far all of my questions have been answered promptly and the customer service is fantastic!
Hi Roxie,
Thank you for your review!
DJ
Customer Advocate at Web.com
It has been easy, painless, and no problems. Support has been easily reached on the rare occurrences where they're needed. They reply promptly, and they are friendly and professional. I recommend
Hi Crystal,
We just love reading this. Thank you for your review!
DJ
Customer Advocate at Domain.com
Awesome group to work with very happy with hosting
Hey Edward,
We are happy to have you! Thank you for your review!
DJ
Customer Advocate at Domain.com
I could not renew, your live chat does not work at all
Hi Deepa,
We are looking into that. Give us a call!
DJ
Customer Advocate at Domain.com
I am very pleased. The specialist was polite and professional.
Hey Samuel,
Thank you for your review!
DJ
Customer Advocate at Web.com
I can't access my domain because your website never sends me a verification email. So for me it's lower than 1 score!
Hey Sepideh,
Give us a call and we can help with that!
DJ
Customer Advocate at Domain.com
Katie was extremely conscientious in helping us revamp our website. She made constructive suggestions; and was well-informed in answering any questions we had. She was also very good-natured; delightful to work with.
Hey Carolyn,
Thank you for your review on Katie!
DJ
Customer Advocate at Web.com
My site gives me ERROR 403 and I can't click on live chat. I don't want to change anything as directed in the HELP drop-down menu because I am not an advanced user. My site is down on an important Black Friday week.
Hi Nancy,
Give us a call. We can help with that!
DJ
Customer Advocate at Domain.com
I have really struggled with upgrading my account to Google Workspace. I'm giving it one more try today.
Hi Loralie,
That is someting our live support can assist with! Give us a call!
DJ
Customer Advocate at Domain.com
Waiting 2 days now to access my domain that I purchased. No update and it says 24 hours max. Total lie.
Hi Michael,
Give us a call. We can fix this for you!
DJ
Customer Advocate at Domain.com
Support is almost always helpful. The website builder is easy to use with all the appropriate features. There is an amazing variety of stock photos to use. The deal I got on this website and domain name is beyond amazing!
Hi Kelly,
Thank you for your wonderful review!
DJ
Customer Advocate at Web.com
I cannot renew my domains ad cannot contact support. Chat does not work, on e-mail I got automatic answer that I need to contact by Chat
Hey Liudmila,
Give us a call and we can help with that!
DJ
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Paul,
GIve us a call and we can fix that!
DJ
Customer Advocate at Domain.com