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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Medium so far. Trying to figure out "How do I unlock one of my domains?"
I had a problem initially because I entered my email address wrong. Support was fantastic!
Hi Terri,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
It's so difficult to navigate to edit the website...just put a simple button.
Hi William,
Thank you for the kind feedback!
Marissa
Customer Advocate at Web.com
Seems ok. Having a hard time contacting the owners of swordmaker.com over a copyright issue.
Hi Erik,
Thank you for the kind feedback.
Marissa
Customer Advocate at Domain.com
At first publishing went great. Now the system bogs down and never seems to complete the process. (after creating Gallry page and modifying a couple of elements on contact us page
Hi Jeffrey,
Oh no! It's unfortunate to hear you have been running into this problem. Please do not hesitate to contact our support team. They would be more than happy to help.
Marissa
Customer Advocate at Domain.com
Easy to use and no hidden. Fees like go daddy has.
Hi Jennifer,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com
I have been trying to transfer my domain name to another host site and have so much trouble with your company. I am bummed I even used you guys in the first place.
Cost a lot after ending the promotion and expensive
Hi Sina,
Thank you for your feedback.
Marissa
Customer Advocate at Domain.com
Everything moves too slow. Takes too long to set up. Hate the call for verification, do SMS.
Hi Kimberley,
Oh no! I am sorry to hear you are running into these problems. You should give our support team a call they would be more than happy to help!
Marissa
Customer Advocate at Web.com
Hi Lusila,
Thank you for the wonderful review!
Marissa
Customer Advocate at Web.com
Domain.com is easy to work with and the support team is always great if I need help with anything
Hi Rexx,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
I'm finding the cancellation of the website builder a little difficult.
Hi Joan,
Oh no! Please do not hesitate to give our support team a call. They would be more than happy to help!
Marissa
Customer Advocate at Domain.com
A one stop shop! I really like that its simple to setup.
Hi Vincent,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com
This is user friendly and I am still able to make a web page from scratch.
Hi Juanita,
Thank you for the great review!
Marissa
Customer Advocate at Web.com
That fckn small letter big letter number special character whatever is such an outdated, stupid policy, leading to password resets and ultimately a worse security
Soooooooo stupid
Hi Balint,
Thank you for your feedback.
Marissa
Customer Advocate at Domain.com
Always up to my expectations, will stay with them!
Hi Adel,
Thank you for the awesome review!
Marissa
Customer Advocate at Domain.com
I only wish i could add soft jazz to play while reviewing my page
Hi Torah,
Thank you for the great review!
Marissa
Customer Advocate at Domain.com
My earlier phone call for support with Carlos was exceptional.
Hi Raul,
Thank you for the wonderful review!
Marissa
Customer Advocate at Domain.com
Very little explanation upon purchasing service. Had to call back in today. Was told the issue was with godaddy, but turns out there was a step not done on YOUR site to get my emails entered. Stop passing the buck and just help people.
Hi Kym,
Oh no! It's unfortunate to hear this happened with our support team. Thank you for your feedback.
Marissa
Customer Advocate at Web.com
I find it really difficult to format pages the way I actually want them to look. Being a bit of a novice your program is really hard to use.
Hi Molly,
Oh no! It's unfortunate to hear you are running into this problem. If you would not mind giving our support team a call, they would be more than happy to help with this!
Marissa
Customer Advocate at Domain.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephanie,
Please feel free to give our support team a call if you still need help with this request, they would be more than happy to help. Thank you for your feedback.
Marissa
Customer Advocate at Domain.com