NetworkSolutionsReviews 10,335

My new domain is not appearing and this is not the easiest to use.

The experience is good but the fact that I need to contact your support to set up AAAA records for my domains is one of the most inefficient and annoying workflows anyone has ever come up with.
Why is it not just an additional option in the dropdown menu?

I just made a purchase and I cannot find any information or reference to the domain name. The site is not very user friendly

It isnt easy to use im trying to figure out how to build my website and have spent all day trying to figure it out

Billing for items that are not explained? I cancelled and still continued to get billed? Find another company with more transparency!

If you use register.com, you better hope you never have any problems because their customer support is ridiculous. You will get a person but having been dealing with them for over a month on an issue, I think it would take a miracle to get a rssolution. Promised callbacks never happen. I don't know how this company stays in business. My recommendation - run as fast and as far away from this company that you can.

This place will contact you and tell you that you have a balance with them. They will do this even if you don't use their services or have an account with them. And they will do it over and over. If you have someone new working your front desk, WATCH OUT.

Red Flag: Don't sign up for any services when you cannot turn off auto-renewal.

My non-profit client had used Network Solutions (NS) for web and email hosting a small website for years. We were asked to review. NS added on a boat load of useless services that was costing our client of $200 a month in charges for a single email account and a 5-page static website hosting. We moved the hosting and domain to a new provider for under $30 a month, and turned off all NS services ofver live chat. The agent said "I have disabled all the auto renewals from my end." A month later new charges appeared on our client's account for SSL services (with no web hosting) and Contant Contact services (with no email hosting). I asked for a refund. They refused.

I called the Customer Service number and after 30 minutes of being on hold, was disconnected and sent to a survey. I called back and talked to a new agent, and I threatened to file complaints with the BBB and the California State Attorney General if the unautorized charges were not refunded, and then was placed on hold for another 5 minutes, after which the agent said their supervisor agreed to refund the last 2 charges. Hopefully this is the end of the NS nightware.

My company has been a customer for a few years. Network Solutions has consistently provided excellent and prompt work. I am very impressed with their ability to customize and design changes with a minimum amount of instruction.

So far so good, just having a little trouble with checkout

Horrible customer service, dont help the customers with problems, didn't get services i paid for, customer service tried to charge my card for services i said i didn't want, told me services were woking when they were not, told me i needed products after having bought year subscriptions prior, not help me with the problems i was having with the services the ask me to buy another services, hid price changes, never got the full services i paid since starting services, website builder is mediocre at best and there were features i couldn't add to my website and that wasn't made known prior to receiving services, and has never actually fixed any issue ive had or refunded any money lost. Ive contacted the Federal Trade commission about all of this.