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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Make sure I want. Business name Equal Equal Employment Opportunity commission L.L.C.
Setup work office desk
Builder authentication process unclear... Good tool but not pleasant to be kicked out by time-ou!
Always excellent follow up and response by the great tech team at Network Solutions.
Loyal customer for over 20 years!
I cannot figure out how to build my website. I paid for the site building service and it is not loading on on my laptop
How do you log out. Can not find log out in upper right or any other location
WORST EXPERIENCE EVER! I was sold a product that hasn't worked since day one. Nothing but lies, and a website and email that don't work. My info, emails, and site weren't moved as promised, and tech and mytime support, network solutions, and web.com support DON'T WORK! No one here cares.
I am returning to the website for a third time to try to fix a problem that should have been fixed on the first visit.
Web.com owes me months of refunds. I had cancelled months ago, never even made a website because it was not user friendly. I have done the online chat and thought everything was cancelled and noted I was still getting charged so called and was assured it was cancelled and I just saw that once again have been charged. They refunded me for about 2 months (not full amount) I'm out a couple of hundred dollars at this point and who knows if it is actually cancelled this third time of trying to cancel. Very frustrating.
Horrible customer service and I haven't gotten any of my issues solved so far. Been "disconnected" multiple times after working towards a solution for over an hour each call.
This is probably one of the very few negative reviews i've ever written and probably ever will. The process of cancelling/ publishing/ building all suck. Use wix yall.
My website is down and so far there isn't anyone that can get it active for me.
Dear Sir
So far I feel good that I took right decision to signing a website on domain.com
I would like an easier click thru way to get to web site builder from the login page. Thank you.
Hard to do on mobile but I got there with some sacrifices
So far this is not what I thought I signed up for.
I can't connect my domain to my website. It was easier on go daddy.
It was a little difficult accessing my inbox but technical support and I figured it out.
Things have gone well thus far. I have access to the tools I used to have with Dyn before Oracle bought them. I've been pleased with the price-point.
I've had the ongoing issue of Web not opening the website builder for months now. I have been needing to change my website and can't do so. I've talked to customer service and all they said was " It working from my end, refresh your browser". Never got any help.
We have a simple email migration and you guys screwed up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gaetan,
Thank you for the kind feedback.
Marissa
Customer Advocate at Web.com